Product looks good but the customer service is not available if you need to ask any

Very helpful when I phoned to ask why I could not order online. Happy to take order on the phone and added 10% off as first time ordering. The grass is fantastic and my cats love it as do my small herd of guinea pigs :) :D will definitely be back for more

Total waste of money. Bought the ready grown grass + tray and within just 3 weeks it is limp and yellow and my cat won't touch it despite following all the instructions, very disappointed. I also emailed them asking for advice and not received a reply either, so don't recommend the product or the company I'm afraid.

Seems a high quality product and delivery system just as good as the promotional information says. My cats are enjoying it.

The site was a bit difficult to use but the grass arrived next day as promised. The grass was fine inside the plastic bag but the delivery box was falling apart as it was soaked from the wet grass inside so it may be a more waterproof lining is required. Couldn't give 5 stars as my cats are completely disinterested in it, so sorry!

My 🐈 love it makes them happy & me off course, Thanks a lot

My ragdoll cats have always enjoyed eating grass when they’re out for walks (yep, on a lead…) but since moving to Scotland it’s not been as available due to the cooler weather and the location of our new home. This has been a perfect solution, and both of them now eat more grass than they ever did, keeping their digestion healthy and helping them to live happy lives. Thank you!

Good prompt service. Plants arrived in good condition but sadly my cats did not take to the grass, and one of them was actually unwell. 😿

Excellent customer service from My Cat Grass. They really care about their clients and my cat loves to eat the grass. If he had a credit card this is all he would buy!

Growing the first batch of seeds myself. Growth is fast and well established. Ratio qty of seeds in packet vs cost is excellent. Much better than other vendors. Cats are patiently waiting for the grass being ready. 😊

Our cat LOVES the grass and it has given him a healthier appetite, I think. Before we got the grass he was jumping up on the work surfaces to reach houseplants to chew them. Now he is content with the grass. Much healthier!

My cat loves this grass. Huge thank you from me and Lilibeth 😺❤️

Very prompt delivery and good quality grass.

Fantastic service. Great product, came very fresh and my boy cat was very happy! Good instructions and the treats were a lovely touch.

Brilliant - kitten loves the grass and I love that he is no longer interested in houseplants he shouldn't be! Got some treats in the package too which he is really enjoying. Thank you!

The cat grass was lovely and healthy, but you get almost no instructions with anything. I got the cat grass station and had no instructions on how to attach the rack to the back splash (I know that sounds simple but it was not as intuitive as you think!) and very limited instructions on the plant pots--ie, to soak the seeds overnight first. It made the whole thing more difficult than it needed to be. Additionally, the website originally offered different types of grass (oat, wheat, and barley) in pots, but now it seems only oat and the others are grow your own. Or the website is hard to navigate, I'm not sure.

fast and efficient and brilliant quality!

Great service. There was a slight issue with my delivery and it was very promptly sorted the very next day.

Delays on delivery presumably due to christmas season, understandable. Product arrived as expected, performs as expected.

Grass perfect, arrived green and healthy! My cats favourite treat! My shipment was delayed due to postal strikes and dpd being overworked, which was not a problem but I only found out when I called to check in my shipment, so I did drop a point as it would have been nice to have had an email explaining, but service was excellent when I did speak to them and everything was resolved quickly