Bike arrived with cage pedals (cheap and cheerful) when it had been advertised as platform pedals. Overall experience good, arrived in good time.

Really helpful and quick responses to my email enquiries. Quick delivery of my bike. I did have to ask my local bike shop to put my bike together as it was not as easy as supposed.

Goods despatched promptly and fixed a delivery address error after placing order.

I had a bike fit with H2 just before purchasing my first road bike. Adam was great in helping me get set up and identifying the right bike and then setting it up. I then had a couple of follow up sessions to get my position on the bike dialed. A few months since the fit and Adam is still very responsive and provides advice via email. Nothing negative to say at all about H2. Definitely recommend.

purchase was easy and effortless. Delivery was on time and I was kept informed about the delivery throughout.

Smooth and easy click-and-collect service from their EC1A shop. Many thanks.

No issues. Quick delivery

Really good helpful customer service, prompt and helpful comms, all excellent. The bike was shipped quickly, built up and checked very carefully, and all at a great p[rice. Excellent.

Bought a brand new Giant bike via H2 gear and waited 10 days to pick up in the store. Broke down 2km out of the store. The staff made no effort to apologise, acknowledge the frustration and time wasted, and made no offer to make things right after all that. Rubbish bikes, terrible customer service. Do yourself a favour and avoid

Ordered white shoes, sent black. White now out of stock. Hopeful of refund and return postage.

Easy to make an order. Great pair of cycling shoes which were dispatched and delivered promptly.

First time purchase from H2 Gear and not disappointed. Great price, quick delivery , would buy from them again. Can recommend .

Great service and communication

Initial item sent with a part missing. Customer service was excellent and a replacement was sent the following day.

Great price & arrived in 2days. Will use again.

Really nice jersey. Good price, quick delivery. What more can you ask for?

My order was promptly despatched and arrived ahead of schedule. Small issues were rectified with both swift and clear communication. Happy to recommend shopping here.

Product arrived as promised.

Online bike order. Well packed, excellent communications relating to dispatch and delivery

On their website, H2 had the very bike I wanted in stock. The correct make, model, colour and size. I phoned up to make absolutely sure. I was greeted by a friendly, helpful chap who confirmed the availability so I ordered it online. It was delivered in the timescale they said. All in all, a seamless and efficient shopping experience. 100% good experience. Would happily buy from here again. Well done H2 ! No connection with this company other than satisfied customer. 😁👍