Fields Data Recovery got my wedding pictures and my son's newborn hospital baby pictures back after another 5 star data recovery company with a high success rate in my area couldn't do it. I had sent inquiries to a few different companies. I chose the local company first because I was hesitant to send my hard drive through the mail. I was gutted that they were unsuccessful. I almost threw out my hard drive!! Soon after, I got a follow up email from Fields to see if I still needed help. After receiving clear, friendly, and efficient communication, I decided to give it another shot since they provided a free shipping label via email to get my hard drive out to them. Also, they offer a free evaluation. Nothing to lose! Julian, the account manager, was the nicest - I appreciate great customer service and he truly provided that. He kept me informed every step of the way via phone calls, emails, and voicemail messages. Anywhere you go, data recovery is expensive. I see a lot of people in the reviews complaining about the price. Fields ended up being less expensive than the place that was unsuccessful. I like that Fields will send you a link where you can look at all the data they can recover before you decide to purchase. Julian told me I would get my data back in 3-4 weeks after I told him time wasn't an issue. But I ended up receiving a hard drive w my data the same week he told me the good news that they could recover my data. He told me on a Monday and I received my recovered data on Friday! I would definitely recommend using this company. I couldn't have had a better experience. It's such a hard thing to lose important files. Customer service reps need to be compassionate, and that's exactly what I got from Julian and his team.

After contacting several companies trying to charge me outrageous amounts I found Fields Data Recovery. They were able to answer all my questions with more. Walked me through the process every step of the way and recovered all my data for a reasonable price!

They went above and beyond to recover my data. Even worked with me on financing the recovery fees. Will definitely use this company again. Thanks again.

I was in a pinch after my external harddrive went down and took all of my design and video files with it. I couldn't find anybody who was able to scrape the data effectively. Finally I came across Field Data Recovery who sent me a pre-paid shipment box, contacted me every step of the way, and were able to pull everything off of the old drive. With the data now in hand I can say that it was a job well done and I'm glad to not have lost anything in the process! WO-007712

Their communication was solid & they were great at explaining what what was going on and impacts to the cost of recovery. They provided clear information of what they could recover so I could see how things went. Would definitely use again, even if I hope to never need to.

I have used an external USB backup device over a number of years, but recently I have not been able to access this drive. As most of my photographs seem to be lost, I seasoned that they were probably on this USB drive. I contacted Fields Data Recovery, and they agreed to look at the drive to see what files were on it. This was evidently quite a difficult job, which took some time. Fields recovered most (if not all) of my photos and other files, and returned them to me on a 1 Tb USB drive. I can't speak too highly of Fields, and I am delighted to have my photographs restored. Many thanks!

Very quick turn around. I was able to have all my precious files back. Money well spent.

I sent in 6 drives for recovery and Fields Data recovered a great deal of vital archived projects. I am extremely satisfied with their service and Adam Bievenue who was my account manager was professional and informative throughout the process. Thanks again!

They messed up the first drive. But immediately made it right. Very grateful

They recovered my hard-drive that was over a decade old. They communicated frequently during the process. I was very satisfied with the outcome. Reference - WO-005722

I had all of my family videos and photos on an external hard drive. Unfortunately the back-up I thought was happening... wasn't. Fields Data Recovery recovered everything! I especially liked that they sent the free shipping label, I was contacted by phone the next day when they received it. As they worked on the hard drive they called me to notified me of the daily progress. They were able to tell me what was on the hard drive before I committed to having them send it to me. Very professional. When I read the reviews I found it helpful to have an idea of what the cost might be... mine was around $1,300.

They were able to recover the majority of my data that I thought I had completely lost. Great communication from the time they received my external drive to the time it was shipped and they completed the job in a very timely manner.

The great communication through the entire process was awesome. I was kept up to date as things went a long. The price was a very fair price and the expediency of delivery of the data once it was recovered.

Fields Data Recovery was able to restore all my files from a hard drive I had dropped. They did this within a week & for a price WAY more affordable than a company I had used previously for the same reason.

A lot of data that I requested to not be pulled got pulled and a lot of date was pulled twice amounting to over a terabyte of data. I deleted over half of it due to it being most of it being data pulled twice and data I didn't request to be pulled

Complete recovered my data and transferred it to another drive. They accomplished this within a week and for less than a third of the price of any competitor.

Was very pleased with the customer service and data recovery services provided. They were able to retrieve all of my data! They asked if I wanted the old disk back, to which I said yes, but then never sent it. That’s the only reason why this wasn’t a 5-star review.

I am happy to report that I was able to locate all of my files on the disk drive that you sent me! You guys, particularly Julian Henson and Roger Caceres, are awesome! Thank you for the expert data recovery services and also your patience in assisting me retrieve the data! Your customer care was exceptional as I truly felt like I was your most important client throughout the entire process! I will certainly recommend your company to anyone that needs to recover lost data. Keep up the great work! Sincerely, Henry L. Williams

They got me exactly the data they said they could recover in a timely manner. I tried personal recovery tools first and was unsuccessful. They really helped me out when I needed it most.

I was concerned with a few hiccups assuming the way however my rep was always in communication, even after hours, and I was ecstatic to recover photos for my clients.