Very professional service and giving great advice Happy to recommend .

Appointment arranged easily enough after being recommended to Monitor via Council website. Very friendly & helpful operative who distributed pellets safely & gave us good advice as to how rats were gaining access to our property currently under renovation. A second visit to refresh pellet trays and more material outside was achieved without fuss and part of a very reasonable initial cost. Operative had a good look around to identify other areas possible for infestation. Overall a professional, concise & friendly approach by all at Monitor. Many thanks... Recommended

The service provided from the initial phone call to the completion of the job was excellent! The initial visit was organised quickly and arranged to meet our schedule. Phone staff were friendly and helpful. The same was the case arranging the two subsequent visits. The person who visited our home was very friendly, explained the process well and made sure about the safety of children and pets for both us and our neighbours. He showed me exactly what he was doing and the products he was using and why they were the safest available. He also offered very helpful advice about reducing the risk of further infestations. On the two subsequent visits he checked on sightings and any evidence that the poison was being taken. The service provided was excellent and the staff were great.

Rats in the Attic Appt arranged over the phone with a very lovely lady. Representative texted me 5mins before arrival as arranged. He wore a mask throughout, listened to what my issue was,put down pellets in attic.Searched thoroughly to determine how they were getting in. Will return twice to renew pellets if required and to ensure they have gone. Excellent service from the Monitor guy! Thankyou