Really helpful. They were responsive and supportive.

swift and quick help

Thanks for all your help and support over the years of renting properties - if anyone asks me about letting agents - you're always my top recommendation!

excellent letting agents who respond immediately if there is a problem

What a fantastic team they are at this agency. I have been a tenant of EMPM for the last 17 years. I cannot fault them in any way. The service I have received from them whenever I have had an issue was exceptional. Nothing was ever too much trouble & everything was dealt with promptly & satisfactorily. They really are an amazing team & I would highly recommend them to anyone looking to rent a property. We have now purchased our home but would more than happily have stayed a tenant with them if were in that position. To have received an email today thanking us for being a good tenant is testament to the personal touch they provide. I can only say thank you all so much for everything you have done for us over the years.

EMPM have managed my property for 20 years. They handled everything efficiently, with good communication and always kept good records to allow easy tax returns. I would definitely recommend them.

After spending 40 years living in Canada I returned to the U.K. in September, 2018 and had multiple obstacles to deal with in finding a rented residence, setting up a bank account, etc. The kindly advice I received from the staff at EMPM in Newark was very helpful and much appreciated. They found me a superb secluded ground floor flat in which I feel privileged to reside and I heartily recommend their excellent ongoing service.

Always prompt friendly service . Deal very quickly with any problems that crop up . Would recommend to our friends .

Always friendly and provide great service,thanks!👍

Always available for any unseen emergencies.

Recently moved to Newark and registered with 5 agents here. EMPM outshone them all by a mile, Friendly, efficient and helpful. A pleasure dealing with them and looking forward to the future. Highly recommended. Keep up the good work.

Can’t fault the service I’ve had from the ladies at empm Grantham over the last 7 years as a tennant. Always helpful and understanding of any issues I’ve had.

Rubbish company and rude staff it is totally illegal to refuse kids in there flats as new estate advised and then rob money of the deposit for stupid things

Couldn’t view a property because I am under 25 When I informed that this was illegal I was then told it was for insurance purposes. I won’t be bothering with this agency purely because they are a discriminatory outfit. They clearly don’t know their business.

Totally reliable, EMPM have managed my rental properties for many years. I soon found that every issue was quickly and efficiently resolved. There was no such thing as a "problem ". They should be running the country.

Professional, friendly and helpful staff, good communications

Fantastic company always make sure homes are ready to move into all clean and ready 😀 the ladies are a so friendly and will do anything to help you

Absolutely approachable and professional. Melanie and her team tailored a bespoke package for our 'not-so standard' requirements of property management. It was a pleasure to meet and deal with her.

Having been a tenant with EMPM for just over 16 years we would highly recommend. They looked after us very well. If there were any issues they were dealt with very quickly and professionally. Yearly checks were carried out and we built up a good relationship with Melanie Bowen. Nothing was too much trouble and we had every confidence in them.

One of the best Agents I've had. Very professional and ensure any issues are dealt with promptly. Can always get hold of someone too.