Len the engineer came from ABS to install SKY into my parents apartment. Great guy, really friendly, really professional and did a fantastic job!

For older people that need care and attention their service was perfect! Bethany in the office dealt with my mother with compassion and understanding and talked through the forthcoming visit in detail. They installed her new Sky Q box quickly and even ran through a tutorial with her on how to use the new systme. I cannot recommend them enough!

In December 2024 my 98 year old father-in-law was offerred Sky Q on a totally free basis, which he was happy to accept. He was then contacted by ABS on behalf of Sky who demanded an up front payment of £125 to install the box on the basis that extra wiring was required. When the installation was carried out there was no extra work required and the Sky Q box was simply connected to the existing cable. Requests to Sky and ABS for a refund have met with refusal. This is pretty disgraceful practice in dealing with an elderly Sky customer and this company should be avoided at all costs.

What a very smooth installation - from the staff at the office who handled everything perfectly - kept me informed throughout and even brought my installation forward. Graham the manager arrived on time and set up my Sky in no time. He even configured the remote controls for me so that I only needed to use the Sky remote control. Also gave me a very handy tip of how to access my recordings.

The whole process of connecting my skyq tv was made simple by the knowledgeable owner of the business. He set the whole thing up without any problems. I would definitely recommend this company

This is a family run business and the staff are extremely courteous and knowledgeable. The ladies in the office were so helpful on the phone and went above and beyond to accommodate my request for Sky installation. The man that arrived was punctual, polite and explained everything to me. Before he arrived I received a text giving me a time that he would arrive and he stuck to that. I would highly recommend this Company both for the courteous staff and for good value for the visit.

Excellent service, both from the office and also for Graham the engineer who connected the SkyQ box and mini box in our retirement flat.

Richard from ABS was excellent, we have had loads of issues but he came and spent time sorting out all our problems and we now have a working SKY system, He was very efficient and explained how everything works. Would recommend ABS as we were very pleased with the service.

Because I live with a communal satellite, my new Sky Q-box had to be installed by ABS. They contacted me, made an appointment and kept to the date. Richard installed the equipment effeciently, was pleasant and extremely helpful. It was great talking to people as opposed to the AI systems!

There was some initial confusion between Sky and ABS about fixing a date for the appointment to install the equipment, as it was changed 3 or 4 times but eventually a date was agreed upon. On the day before the day of the appointment, ABS rang me and said their engineer - Richard - was in the area and could come at 5pm that very day instead of the next day, as he was passing by on his way home - to which we readily agreed. Richard was brilliant. He was quick, efficient, very knowledgeable about the equipment and so helpful, making sure I knew how to use the equipment before he left. The whole exercise took just over half an hour. Finally, having mentioned to him that one of our neighbours also had a future Sky Q installation appointment coming up, he offered to do their installation there and then instead even though it would make him even later going home. Unfortunately, he could not locate their booking and the neighbour was out anyway so he went on his way home. I would thoroughly recommend ABS and their engineer Richard for any Sky equipment issues but would ask Sky to look into their internal appointment procedures to avoid any confusion over dates in the future.

Richard was polite ,efficient, and very helpful . Excellent service

Great service from Richard yesterday replacing the old aerial on the retirement flats that I manage. I've always found everyone I've dealt with at ABS to be polite and very good at explaining everything that they will be doing.

Richard arrived to connect my skyQ box, even though it was around 6:40pm because he was held up on another job. When i said i wasn't expecting anyone to show up at that time, he said there was no way he wasn't going to show up because he knew i had taken the afternoon off work. So for me he showed great dedication towards his job and his customers. Very professional and did a great job and answered all my questions.

The couple were so patient ,as we are both over 80. They took time to make sure we could work it all & then watched us do it.

We were very impressed with your engineers Richard and Carla today 30/04/24 They were efficient,respectful and friendly. They had us re connected to sky promptly Very good service today! after having to wait 3 weeks and then postponed for another day

Good company to deal with. Very helpful with fitting cctv and were happy to adjust cameras if necessary.

Had an issue with my broadband late one evening and sent an email to ABS. The next morning at 8.15 am , Graham phoned me back and talked me through the process of re-connecting. Graham was very helpful and within a couple of minutes it was "all systems go"

The two men that installed my sky TV were first class at there job and very helpful and Helpful

I do not agree with the enforced yearly payment of £ 120 in addition to the Sky monthly subscription. What does it cover? To me it is a form of blackmail. If every household in a building thar has Sky is forced to pay £120 this is totally wrong imo.

Graham came Tuesday morning, promptly at 8:30 as promised. He was a very polite and helpful engineer who set up our Sky Q box in no time. I would recommend the company to anyone, as he had worked there for a long time and he was very knowledgeable.