
Rares Petru
Romania | 20 September 2023SCAM!!! This Company made us pay for the visa and also for the Arrival Cards. We found out after from the nearest embassy that there is no online solution for a Singapore E-Visa. The problem is that they answered on Watsapp and said to wait, and we almost lost a 3500$ Holiday because of this. We got help from the Singapore Embassy and we got the visa 2 days before departure. BE VERY CAREFUL!!!

Jules
Germany | 13 May 2021Waste of time, while the rest of this city is so efficiently built, how come your visa services are just a pain and endless waiting?

Yuma More
Australia | 21 February 2020This company uses designs of pages very similar to those of the official pages to deceive people. In small letters they hide information that is not complete anyway. The services they offer many times are not necessary and still charge for them.

Côme Genetet
France | 16 October 2019Service Catastrophique, ces gens sont des voleurs. J'avais besoin d'un Visa pour la Chine. J'ai passé ma commande le 9 Septembre 2019, commande dans laquelle j'ai précisé que je partais le 9 Octobre 2019. Lorsque j'ai passé cette commande, le montant final convenu était de 233 euros (126 euros de frais consulaires + 107 euros de fris Visa Express). J'ai ensuite été freiné pour le dépot des documents car leur formulaire "en ligne" n'a jamais fonctionné, j'ai été obligé de remplir toutes les infos à la main. J'ai ensuite déposé en personne les documents nécessaires le 16 Septembre, afin d'aller le plus vite possible. Lorsque j'ai déposé les documents, j'ai moi-même, sur place, rempli (pour la 2ème fois) le formulaire officiel de demande de Visa depuis leur ordinateur dans les bureaux de Visa Express. Je l'ai bien vérifié plusieurs fois, toutes les informations y étaient. Je n'ai eu de nouvelles que deux semaines plus tard, le 25 Septembre, lorsque l'un de leurs employés m'a appelé pour me dire que les informations concernant mes parents n'étaient pas dans leur dossier, alors que je les avaient remplies deux fois déjà ... Je leur redonne les informations, et prend en même temps rendez-vous pour les empreintes digitales. Sauf que leur premier RDV disponibles, alors que ma commande avait été faite presque trois semaines avant, était le 4 octobre, soit 5 jours avant mon départ. La personne que j'ai eu au téléphone me prévient que tout ira bien, puisqu'ils récupèreront le passeport 3 jours ouvrés plus tard, soit le 8 octobre. Le RDV au centre de prise d'empreintes se déroule sans problème, et je récupère finalement bien mon passeport le 08 Octobre. Sauf que, je reçois une alerte de prélèvement sur ma carte de 348 euros, soit 115 euros de plus que le montant prévu au départ. Je demande à la personne présente au guichet de m'expliquer pourquoi, elle me répond d'abord que ce sont des frais de prise d'empreintes de 80 euros, ce qui ne correspond pas du tout à la différence. Cette personne me suggère ensuite de faire une réclamation par mail, ce que je fais le jour suivant. Je n'ai eu aucune réponse à cette réclamation, j'ai uniquement reçu une facture quelques jours plus tard contenant une ligne "frais d'urgence du centre de visa", frais dont on ne m'a JAMAIS parlé dans toutes mes interactions avec ces gens. Bref, ces gens sont des voleurs et des incompétents. Je recommande de ne JAMAIS passer par cette agence pour une demande de Visa touriste. Il vaut mieux se débrouiller seul avec le centre de Visa plutôt que de compter sur eux.

Michael J
United States | 11 June 2019It did cost. But beat the hell out of multiple trips to New ayork. Christine kept in touch and handled a few problems rapidly on to the Great Wall!

Daniel Duval
United States | 08 May 2019They were almost perfect. I went through them for my Chinese visa and got it about two or three weeks later. The visa being so late wasn’t really their fault since I sent it right before Chinese New Year. I sent my documents with an invitation and everything went smoothly. It’s really important to have ALL the correct documents when applying for the visa. The one thing visa express is really bad at is customer service. I emailed them twice and got no response so I had to call and they didn’t seem to happy to answer my questions. Other than that, they did what I paid them to do so can’t really complain.

Nbf
United Kingdom | 14 September 2018DO NOT USE! Charlatans and con merchants! They do nothing and charge excessive costs. They are not official and have no right to claim to be. Apply for visas directly through the appropriate websites for whichever country you are visiting.

Peter Mitchell
United Kingdom | 04 September 2018This is a SCAM company the ESTA process costs 14 euros direct and is instant - they are just scamming those by paying for their search to be first. DO NOT USE

David Harris
United Kingdom | 21 August 2018This company is a total con. I typed ESTA into my search engine and this site came up at the top I assumed it was the actual ESTA site. IT IS NOT THE ESTA SITE They charged my $89.00 for a ESTA which costs $14, there is no added value at all, the forms look identical. DO NOT USE THIS SITE USE THE OFFICIAL ESTA SITE

Jayne
United Kingdom | 16 July 2018Con artists who charge 5 x times the correct price

Bee Quuu
United States | 24 March 2018The bad reviews scared me, but having little time and other sites with just as bad reviews, i decided to go with visaexpress.net for my Chinese visa. The check list on what i needed and how it should be filled out was helpful. Im going to china on the 1st of april, and i mailed everything in on march 15th, got my chinese visa back in the mail on march 22nd. Was very surprised with the speed. I think all the bad reviews, are just people who didn't follow the directions well enough, or were possibly just rude to the staff. I called about the progress on my visa one time, and they were nice and polite over the phone. I included the invitation letter sent to me from my friends in china, and i included a detailed itinerary with dates, times, cities and provinces that i will be in. I pretty much gave them every document suggested, even though they only said i needed one of them. All together it was like 300 dollars, not bad at all.

wayne
United States | 06 March 2018Used their service for China travel visa and it was just terrible. Payed 240 dollars total for the service and the associate was very rude and did not explain all the necessary documents that was required. Ended up Fedexing over just to get a call the next day that I will have to go to the consulate in person. Complete scam.the Associate had multiple opportunities to inform me that they would not be able to accommodate my request, but instead they took the money and ran. Best part is after they Fedex mine passports and other documents back I get a letter from a credit collector for a Fedex payment that I owe for their shipment of my documents back to me. The level of incompetence and disrespect is amazing. So not only did they steal my money they are also attempting to ruin my credit. The absolute worse company i have ever dealt with. Will be filing complaint with FTC and BBB. DO NOT USE THIS SERVICE.

Brie Brie
Martinique | 03 January 2018Tarif prohibitifs pour obtention d une invitation entrees multiples sur trois mois. Mon interlocuteur m annonce un prix puis me recontacte pour me dire qu il fait une erreur et que le premier prix proposé correspond a une invitation multiples pour un mois. Sur le dossier recu le tarif pour un mois et 3 fois inférieur au tarif proposé .Suite a notre echange telephonique, je lui fais part de ce cela et sa reponse est que l imprimé n est pas a jour. Pour obtenir l invitation multiples sur 3 mois, le tarif est de plus de 100 € Ayant deja envoyé les passeports je suis legerement pris en otage et contraint d accepter leurs prix. Attention, attention, d autres compagnies sont bien moins chers pour les service annexes. A FUIR.

alexis
France | 08 November 2017A EVITER !!! J'ai fait une demande en octobre pour un Visa pour la Chine (Visa affaire pour un voyage début novembre). Au bout d'une semaine, mon compte est débité de la totalité de la prestation et ma demande apparait sur le site comme clôturée. Ne recevant pas mon passeport 24H plus tard comme prévu, je les contacte. J'apprends que ma demande est toujours en cours et que la clôture est une erreur humaine. J'avais fait une demande express en 3 jours. J'ai finalement du annuler ma demande au bout de plus de 2 semaines d'attente, ne pouvant recevoir le Visa à temps. J'ai du annuler mon voyage d'affaire à la dernière minute. Je n'ai aucune preuve si ma demande de Visa a bien été déposé au centre des Visa... et leur manque de réactivité et d'honnêteté m'incite à écrire ce message. Impossible d'avoir la facture correspondant au deuxième prélèvement (le premier ayant été remboursé ensuite). Evitez CIBT Visa ou Visa Express, même société, et préféré d'autres intermédiaires.

DMiot
United States | 07 June 2017This company accepts no responsibility for any of its failures. We paid for 3 day turn around and was assured that the passport had been processed and all was fine. However, the morons that work at the agency in Houston couldn't manage to properly place these passports in the FedEx drop box. In fact, they couldn't take the time to hand deliver the packages to a FedEx location. They were also not aware of their error until customers started calling them asking about the whereabouts of their packages. I would not recommend using this company in the future.

Sylvie Hannuscheck
United States | 30 December 2016I applied for 2 business visa for China the week before Christmas and to have the passports with visas back by the end of the year. Paid for 5 day turn around service. On the 27th in the afternoon I get a call from Kim Ross, and she says she can only get me visas the 6th of January unless I pay extra and upgrade more, they are closed. Holidays. When I, confused and alarmed because why was I not informed before Christmas, I am running out of time, ask who is closed for the holidays (we did that 5 times over) and how long she just wouldn't give me an answer, just be irritated and saying "closed for holidays". Finally I asked her if she thought I was stupid, why won't she give me an exact answer, and she hung up. I called back twice, she did not answer, instead sent an email she wouldn't give us visas, canceled our order and shipped our documents back. Self righteous, pompous, rude and impolite.

Art' East
Cameroon | 13 December 2016je me suis fait voler mon passeport lors de son acheminemant pour visas express. Envoie non securisė, type d'envoie déconseillé, risquė!!!!

chchina we
France | 15 November 2016useless, holding my passport for 3 days without updating me on the progress, After 2 phone calls finally they told me have my passport and they going to have a look at my documents.

DD
United States | 21 October 2014The representative was extremely helpful. She sent me instructions that were easy to follow and understand. I received my China visa on time and that was awesome, because I am due to travel shortly. I would definitely recommend Donna. She informed me of every step I had to take and it was fast and easy to complete my application. I would also highly recommend the services she provided, especially if you are in a crunch for time and you need things done fast and accurate, you will not have to worry and you will get your documents on time. Special thanks to her. Very happy customer!

Elizabeth Minaker
United States | 11 December 2013great guys. recommended