Excellent - not costly and shipped quickly

Whilst the product that was ordered was not what was sent, I feel I have to give a good review, as the customer service could not have been better, and it was not this company's fault that the incorrect product was despatched (their supplier gave them the wrong details). Upon discovering that it was the wrong item, I contacted Jacks Pet and Country and explained the issue. Samantha was extremely helpful in arranging the return of the item and the refund.

Wonderful product much loved by the lovely Greyhound, Acacia. Easy to order and delivered really quickly thank you.

Reliable delivery and good product. Nice to receive a free gift too!

Item never arrived

Dog really likes natural chews, will order again

My dogs love these treats. They are delivered very quickly,this is great when I am running out.

Order cancelled and money refunded, without explanation

Had a problem with the order not arriving. Telephoned to discuss . Easy to contact and dealt with the problem right away new order arrived 2 days later . Items really good quality no issues at all .

Excellent service and choice. Very happy will order again.

No answer to my emails! My order never arrived! Had no problem ordering through amazon before, but the website was.

Product as expected and arrived on time

Ordered a pair of light up collars for my dogs from the website. Didn’t arrive so had to chase and issued refund. Ordered a second pair of collars which I was told were in stock. Then got a refund saying wholesaler couldn’t send. It appears what is showing on their website isn’t stock they have

Every effort made to give me a great deal

Delivery hasn't arrived, which was 2 Christmas gifts. Tracking isn't valid and no response to emails. I know it has been a busy time, but no reply in a week and still no order. Would not use again.

The product was not in stock, refund was made immediately error was noticed.

Very good service a little expensive I think but I think I will be reordering shame it could not be a little bit cheaper

No problems with order, thank you.

Great service and fast delivery

Very simple to order and received as stated. Thank you for a great service.