
James Wilson
United Kingdom | 02 August 2024I’m a big fan of the pan. Top quality British product. They can still bash metal in Brum to very high standards.

N S
Germany | 30 July 2024Certainly made to last.

Harriet
United Kingdom | 30 July 2024All was fine with my order, it was received and the saucepan is great. My only issue was that I didn’t seem to get an order confirmation email.

Matt
United Kingdom | 22 July 2024The pan that i bought, while very good, is in need of refurbishment after two years. After waiting weeks for a reply i finally received the instructions on how to proceed. Samuel Groves have now had the pan for 5 weeks and despite multiple voicemails and emails i've had nothing more than a generic reply saying they are looking into it. This is without doubt the worst customer service i've ever experienced and i won't be buying from them again. Avoid this company.

Karen
United Kingdom | 21 July 2024Love the product, great delivery service.

Penny
United Kingdom | 13 July 2024On time delivery

Max
United Kingdom | 12 July 2024Very high quality product and very fast delivery. Worth every penny.

David Turton
United Kingdom | 08 July 2024Speedy delivery of ordered goods

Steve Lamey
United Kingdom | 08 July 2024Chaotic ordering system with lack of customer service and still waiting for one item

Aidan H.
United Kingdom | 30 June 20244/5 for the pans, 0/5 for the service. The tri-ply pans are great, but after two years the non stick frying pan is flaking and needs to be recoated. Not great considering the cost, but it's nice they have a repair service. I emailed but no response. Emailed again, no response. Contacted on Facebook and told to register the pans. Did, no confirmation email. Did again, no confirmation email. Contacted again on Facebook and was told sales would contact me. I think you can guess what happened there... I assume they're the sort of company that over promises and under delivers in terms of service. Pretty disappointing. I'm hoping this might generate a response but I'm not holding my breath.

customer
United States | 23 June 2024Great products, thank you! I wasn’t aware of the delay to receive until I was placing the order. After 6 weeks I did reach out to check status so an update on when it was going to ship would have made this a great experience.

AHcustomer
United Kingdom | 12 June 2024Beautiful products made in England. Prompt delivery and all very well packed .

Elphick
United Kingdom | 29 May 2024I was very satisfied with both containers . The quality was excellent and they handled well . They are as easy to handle and versatile to use as those `I brought previously ,over twenty years ago .

Winnie Man
United Kingdom | 25 May 2024Super products delivered on time

Linda, rural
United Kingdom | 17 May 2024Great website, quick delivery and excellent quality products

Jenny
United Kingdom | 15 May 2024Beautiful saucepans. Great design, sturdy, long-lasting.

Andrew
United Kingdom | 13 May 2024Prompt service, excellent website, premiere quality products, and rapid delivery. What’s not to like!?

Anthony
United Kingdom | 10 May 2024Speedy turnaround of order and kept informed. Overall a great shopping experience!

RG
United Kingdom | 03 May 2024Dispatched quickly, packed safely, environmentally friendly packaging, and very happy with the quality of the product.

X1280
United Kingdom | 24 April 2024Solid, well built, clean design and UK made.