Mr Pomfret
United Kingdom | 22 July 2023Everything as expected
Anthony Oliver
Spain | 19 July 2023Cheaper than I could buy the product anywhere else and delivery managed as required.
Oksana
United Kingdom | 18 July 2023Great service and fast delivery.
Elizabeth Hobson
United Kingdom | 16 July 2023Excellent service, great product.
Trish Miller
United Kingdom | 15 July 2023Excellent all-round. Very quick to send out samples and easy to choose some beautiful tiles. Everyone very helpful at the Melmerby showroom and even brought the tiles to my house (30 mins away) rather than involve the delivery company. Very friendly people and highly recommend.
Mel Shefford
United Kingdom | 15 July 2023Delivery let this purchase down. Was told (not asked) to wait in for delivery 8-6. I asked if a particular time could be avoided (not a long time - just 1 hour when we had an unavoidable, pre-existing commitment) and was told no. They offered to move delivery to another day but there isn't a single day of the week I can be in 8-6 as I have children that need to be dropped off and collected from school (not unreasonable I don't think!). Caused real stress which seemed totally unnecessary, particularly given the value of the order. I would expect a reasonable amount of flexibility when it comes to a delivery slot if being asked to wait in for 10 hours. If this is not possible then you should give customers a shorter time slot so that they can arrange themselves to stay in more easily.
John Castanho
United Kingdom | 11 July 2023Great products and fairly priced. Would recommend this company.
Jules
United Kingdom | 11 July 2023Good range of products & good prices. Ordering was easy & delivery very efficient.
Simon Lemm
United Kingdom | 09 July 2023lovely showroom, excellent service backed with truly professional advice. outstanding product. floor looks amazing
satisfied customer
United Kingdom | 05 July 2023Helpful and very good delivery
Julianne Connelly
United Kingdom | 05 July 2023Second shopping experience with European Heritage and won’t be the last. Products are beautiful and service fantastic. We had an issue with a damaged box during shipping, however the issue was resolved immediately upon contacting Caroline. Thank you so much.
DRM
United Kingdom | 04 July 2023Great range & quick delivery.
Cornélia Casey
United Kingdom | 28 June 2023Thank you, I received my samples very promptly
Alexandra Fenton
United Kingdom | 26 June 2023Great selection of tiles, with speedy delivery.
Libi Bowles
United Kingdom | 24 June 2023Fantastic company. Very happy with the quality of the products, as well as the delivery service. We live in a remote location, so access is tricky. Normally I have to let companies know, access requires small vans etc. On this occasion I received a phone call and email, with very detailed instructions about our delivery, on how they'd arranged a small van to deliver the tiles due to access problems. Top customer service, from start to finish and also delivered quickly. I don't normally leave reviews, this is the first time in a long time I've been so impressed with the service and efficency of a Company! Highly recommend.
Marek
United Kingdom | 17 June 2023The best prices of tile adhesives! Quick delivery, good service overall. Definitely recommend!
EFSUN DAMAR
United Kingdom | 09 June 2023Excellent as always
Marco
United Kingdom | 09 June 2023Great price, good communication and delivery on the day stated. What more can you ask for. Used 3 times buying pallet quantity of tile adhesive and found to be brilliant, thanks
Duncan Reap
United Kingdom | 07 June 2023I recieved samples very quickly after ordering and paying for them
Sam Lee
United Kingdom | 04 June 2023I visited the Fulham branch to browse their extensive selection of tiles, and they were extremely helpful. I ordered online and had a follow up call and emails regarding the delivery. The tiles were delivered quickly without any problems. The tiles are amazing and I would recommend European Heritage for their slick service both in store and online