Shipping was delayed by one day and it was a very hot week in Texas. I emailed Personal Trainer Food to let them know, and they sent out a replacement shipment immediately.

The food is good and high quality and makes eating right easy. I would like them to offer more selections for lunch and dinner. More special offers throughout the year would also be nice.

PTF offers a nice variety of food. We have not been disappointed with anything we have tried.

Food is great and the system is very easy. Only thing i would like to see is more breakfast options with Turkey sausage for those of us that dont like Pork products!!

I have ordered PT food many times and I’m a satisfied customer. However, occasionally they mix up or omit part of the order. When this happens, a quick call to customer service has always resulted in my satisfaction. They do whatever it takes to make it right. So, 4 stars for order accuracy, and 5 stars for customer service.

I must say I enjoy the food and it helps me stay committed to a healthier diet but I can’t ignore the epic failure with shipments. Third and final time I’ve had to endure anxiety with delivery arriving as scheduled (1-2 days late). If your choice for logistics service can’t come through consistently then pick another source! Too many concerns with food spoiling if your shipping company can’t commit to an arrival date and speedy but I also can’t be waiting around my house for days waiting for the food to show up. Most recently PTF asked for forgiveness and asked if it was OK to delay my shipment for one week (claiming holiday disruption) and they STILL didn’t meet the delayed shipment date, by two days! When I reached out to customer service to tell them it’s NOT OK because I won’t be home I received no response. I’ll be coming home to rotten food on my porch that should have arrived as originally intended. It’s a shame, food is tasty and it helps dieters stay consistent just wish this company could offer the same consistency with shipments. If you’re someone that wants to take bets on when your food might arrive then order away. Lost this customer.

Food was great

My dog love the food !

After posting the following review, I was finally able to reach a customer service person, and they resolved the problem very quickly and very satisfactorily. I do like the program and the food, but was needing to cancel my continuing subscription. Thank you for the response. " I am having a very difficult time reaching customer service and canceling my subscription online. I am going to be away from home for a few months and do not want any food delivered. Yet my account was charged three days ago for a shipment I do not want, and I can't reach customer service."

Great simple and easy food. easy to make and tastes great.

Great tasting food! Easy to prepare. Good combination of proteins and vegetables. Makes me a much more disciplined eater. It's truly a lifestyle choice not a diet.I have enjoyed the food it works well for me since my husband passed away it is easier for me to order yours meals.

Very happy I started using them Love it!

I have been a Personal Trainer Food customer for a few years. I am extremely satisfied with the quality of the food and the great customer service. The food is delicious and there are many selections from which to choose in each category.

First of all, their customer service is fantastic. The first shipment was never received and they were very quick to take care of that. A+ Second, their food is delicious and satisfying. A+

Very disappointed with recent service. I am a longtime PTF customer and have wonderful results with the products-however - my last two orders have been disappointing and I hope it’s not a trend. Last month’s order was missing my garlic buttersauce- I didn’t call or report it because this was a fluke. It had never happened before-however-this month’s order was missing items as well- this time the propel packets that should have accompanied my fasting pack. Now this is two months in a row that I’m missing items…I hope this is not a trend…even with discounts this meal plan is pricey and I want to get everything I pay for.

Great food, so convenient, especially for breakfast when I’m in a hurry & used to grab high carb cereal or baked goods!

The food is not to my liking. Different programs work for different people. This program was just not for me.

I love the ease of use with personal trainer foods, and generally the quality is good.There are a few menu selections I don’t care for but it’s really easy to tailor the menu accordingly.

I don't think this food delivery is good for someone that does moderate to intense workouts. I was hungry most of the day. I have done this meal delivery many times over the years and remember the portions being larger and size consistent. This time, some packages of the same nuggets for example, had more than others. For the price, I probably will not order again.

Communication is good once I'm heard but seems hours are minimal these days Probably Covid