On the website there are no clear instruction on how to return an item. I had to send an email to find out that you have to pay and arrange for your own postage back to the company. However the website is easy to navigate and there are many options.

Perfect service, backpack was much cheaper than anywhere else online

Item and shipping as expected

My bag broke after I zipped it up once, I was asked for pictures but no one has got back to me, this might be a bit quick to judge but after someone contacted me on Saturday I thought I would have had a response today but radio silence from the company. I will will review this based on their response.

Great price, great communication and first class delivery.

Easy to order and quick to arrive. Well packaged and good price

Love my new backpack and got compliments the first time I used it. Quick delivery as well.

Great price with free fast delivery. Will definitely shop with them again.

Quick delivery great product

It was easy to search hundreds of backpack by size and colour. Was promptly dispatched and it is genuine product.

Fast delivery

Received my new backpack within 24 hours of ordering! I was looking for a specific make and style that I had seen and it was cheaper here than other sites too.

The backpack after a week started breaking on the side. I have contacted backpacker but they haven’t returned my email. I so disappointed as this was a present for our anniversary. I hope they reply to my email and we can get this fixed. The backpack has only a month max

The quality, price and delivery was all so high in quality. Exactly what I needed!

Very efficient. The whole process was seamless. Would definitely recommend.

The delivery is so on time and the quality of the hype bag purchased is fabulous! Love it. Highly recommended.

Came quickly and exactly what I was after.

I’m impressed, I just stumbled across this company and I had to place an order. Great products at affordable prices, the backpacker you have gained a new customer.

Really nice find.. sent me the holdall asap. Exactly what I wanted and cheaper than most other sites

My new bag is perfect and arrived faster than I expected.