
Michael G
United States | 14 April 2020I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. She suggested I give it a good "push" to see if I was not making the connection before she would send me a return label. She was very patient throughout her coaching to my great appreciation. The light works!!! Thank you!

Roger Newman
United Kingdom | 01 October 2017Fantastic customer service - incredibly helpful and knowledgeable. Would highly recommend them - they did a great job of helping us with product selection. The best customer service I've come across in a long while

sueypb
United Kingdom | 02 May 2017Great service

Bryan Searle
United Kingdom | 27 April 2017Excellent website with immense variety of excellent products. Good prices and rapid delivery time.

Imran Khan
United Kingdom | 14 April 2017Superb service, very happy with the delivery times and prices. Excellent!

John Clarke
United Kingdom | 01 April 2017Faultless transaction 5*

graeme duncan
United Kingdom | 31 March 2017despite problem with a product Trevor could not have been more helpful in resolving and replacing units. Would not hesitate to use Luma again. Fantastic service !

John
United Kingdom | 28 March 2017Luma had problems beyond their control, kept me well informed and did their best to sort out the problems

JK
United Kingdom | 20 March 2017Excellent downlights, very well made, easy to fit as they have push fit connectors. First class service from Luma Lighting, would recommend using them for any future purchases

Norman
United Kingdom | 19 March 2017Item as described, good price, fast delivery. What more can you ask?

Jim Caffrey
United Kingdom | 14 March 2017Good service will use again.

Paul Butler
United Kingdom | 09 March 2017Good product, quick delivery, competitive price. What's not to like?

Linda Vout
United Kingdom | 09 March 2017Item arrived in tact within 24 hrs of ordering

Graham Brand
United Kingdom | 08 March 2017Products ordered arrived very quickly and as per order - the products have not yet been installed

Advanced Detection
United Kingdom | 07 March 2017arrived on time would use again

p fermandel
United Kingdom | 02 March 2017Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was exactly what I needed and delivered next day as promised. Great service! Thanks Luma, especially Kerry.

Clare
United Kingdom | 28 February 2017When we emailed to find out delivery date, we were told that the original order had been lost between their supplier and them. To be fair to them, they ordered a replacement very quickly and it only ended up being 1 day later than anticipated. They were very efficient and responded quickly to emails , product looks great (though not fitted yet). Overall very happy with service and product (and they were cheaper than our local supplier).

mikewilliams
United Kingdom | 25 February 2017Very pleased with the product, service and delivery . Excellent , nothing more could be said

David Smith
United Kingdom | 23 February 2017First class service and price.

Malcolm True
United Kingdom | 18 February 2017Just as described and very fast delivery