My order was delivered promptly and the pool itself was fantastic - I was told it was easy to set up and empty with the right pumps etc, and I found it comfortable to use.

Really quick delivery!

Sadly we didn’t get to use our pool it was unopened the return was simply and easy and received, we quickly got a full refund it was around £10 to send it back

Excellent and quick service from start to finish. Thank you for helping us achieve our dream birthing experience at home.

Brilliant birth pool, very relaxing! Really easy to fill and empty. Hiring the kit was very straight forward and it came the next day. Brilliant service, I would highly recommend

Unfortunately I didn't have a good experience with the products from Birth Pool in a Box. My due date was 6th February but my son was born in Feb 13th. I had borrowed a regular pool, so bought a kit with hose, tap adaptors and thermometer. As there were 3 kinds of tap adaptors we did not worry about trying especially cause one of them is a universal tap adaptor. But during labour we realised none of the adaptors fit any of our taps at home, not even the universal adaptor, which was quite disappointing and frustrating. So we had to change my plan to give birth in a pool, and instead I spent active stage in my bath and pushing stage I spent leaning in 4 on my yoga ball. Due to the circumstances I am now trying to sell the kit I did not use... alternatively maybe I could get a refund and send it back.

Absolutely amazing pool!! very well made and sturdy. Very spacious, lots of room to move around in which is great for getting into different positions. The liner fits perfectly & is also very well made. Unfortunately I didn't get to have the birth that I wanted due to staff shortages but my partner and little one had a lovely time in it whilst I was feeding our newborn.. Will definitely recommend to anyone to have one & will definitely use for if we have anymore little ones!!!! Fast delivery of items ordered and excellent communication if needed to ask any questions.

Ordered a hose and liner, easy to use website and ordering and very quick delivery.

Fantastic product, and amazing customer service from Jane, from start to finish. A successful homebirth for us! Thanks

Fast and efficient service and great communication (from what I remember the last time we used them) definitely reccomend.

Fast delivery, box was complete with everything I needed for my home birth. Can’t wait to bring our baby girl into the world at home. Thank you ❤️

Great and speedy service. X

Arrived the next day, very efficient thank you

Fast and nicely packed

Very quick delivery; high quality item; prompt response to queries from customer service.

Website was easy to use, delivery was really quick and subsequent customer service has been efficient and helpful.

Our home birth was cancelled by the Trust because the ambulance service could not guarantee emergency transfers due to COVID19. The birth pool in a box people were understanding and sympathetic and let us return our items - definitely 5 stars.

Very enjoyable experience, would recommend to others.

I can’t recommend enough. I had a few queries and Jane was very responsive and helpful. I placed my order Wednesday morning and it was delivered Thursday morning. You can’t beat that for top service!

I’ve been using my professional pool for several years and have always been 100% happy with the design, quality and service. I’m a very happy customer 😁