My pots arrived and are beautiful unfortunately one was broken due to the way the delivery driver dropped it in my bin . I emailed to explain and a new one is hopefully going to arriving soon,

Great Service and Product

Super quick delivery, perfectly packed and in tip top condition!

I ordered it on a Tuesday and was immediately told it was ready to be shipped. Great I thought. A week later, yes seven days, the item got delivered to a different address and I had to go and find it at one of my neighbours. Not great. I would get rid of Hermes if I was you.

Lovely bonsai tray at a great price.

Pick your own tree and then they deliver it safely - bought as a present for a man who has everything, went down well.

Great products with really good customer service.

The bonsai tree 🌳 looks healthy, well packaged and delivery was good 👍 as other people commented it would be nice to have care instructions as I am a complete beginner 🙂thanks 🙏

Very easy to order and quick delivery. Pleased with my dishes.

Very easy to order and delivered when they said it would be .Great service

Very good delivery, well packaged Nice tree and a very welcome present My only comment is care instruction ie watering, feeding and best position would have been helpful

Pleased with service

Beautiful products well packaged and delivered promptly.

Excellent service. The tree I ordered is lovely and exactly as per the photographs provided. Great price and fast delivery.

The three bonsai pots that I ordered were exactly as described and were in perfect condition. The delivery was prompt and efficient, with the pots well protected against accidental damage. Very satisfied overall.

Beautiful product. Brilliant service and presentation. Will definitely be back for more! Thank you!

Great communication, excellent delivery

I am happy with the service and the tree. I think there could have possibly been some information in with the box to say what the tree is and how to care for it. Just as it was a gift it would have been nice to give physical information with it. It’s not really a problem though. Thank you.

Pot arrived on time, fantasticaly wrapped,pot in one piece, lovely green colour , can't wait to pot my cascade oak.thank you .

Quick efficient service and excellent products