Dae Jonna D, the customer service rep, was very informative and helpful regarding my order shipping status. Ebonyline always has the best prices as well.

just amazing.

Prices are better than most sites and so much cheaper than beauty supply stores & wig stores. Flat rate shipping makes for better experience buying multiple wigs at once. Quality wigs with short shipping times.

This site has amazing prices and fast shipping thanks the hair is amazing and wigs too thanks MAHAZ love

I have to say ebonyline come thru for me this time around, i placed my order, which was shipped quickly and delivered the next day. i spoke with Mehaz, one of the reps from ebonyline, he was very pleasant,and getting my questions answered. Thank you so much ebonyline, i will love to do business with you guys angain, thanks Denni

DAEJONNA D was excellent at customer service. I wanted a product that unfortunately was not available, but DAEJONNA D was super helpful in making changes to my order so that I was satisfied with it.

This online store has been a blessing! With my health issues and some of my friends I been ordering more to bless someone else who loses hair from heredity, medications or age. I love it! Thank you Daejonna!

I WILL NEVER ORDER FROM THIS COMPANY AGAIN BC IT JUST TAKES TO LONG TO DELIVER. I BOUGHT A WIG FROM ANOTHER SITE AND GOT IT BEFORE I GOT THIS ONE AND I ORDERD THE WIG ON HERE WAY BEFORE MY OTHER WIG. I JUST CANT DO THIS AGAIN CUSTOMER SERVICE IS TERRABLE AND THEY NEVER SEND ME A EMAIL CONFORMATION NUMBER

Great customer service wins me over every time! I got connected with Larissa via chat today & had a great experience. Questions answered, solutions offered & accepted & changes made all via chat! It was a convenient, professional & pleasant experience. I will definitely be back to ebonyline.com.

Daejonna D is very great she helped with my questions very fast quicker then anyone I have emailed thank you so much daejonna

The wigs that I got off here are everything curls be popping waves be popping lace be 😍 like ughh I love they wigs this is the best place to get synthetic wigs

The only site I get my wigs from. Great selection of wigs and great customer service.

Worst online retailer experience. The product page that I ordered from said my item would ship the same day. It's now been 10 day, and I have not gotten a REAL update. I was told that it was processing, that it was with the shipping department, the same things others have been told on here, yet nothing has changed. The tracking number I was given was bogus, because nothing is attached to it. I've worked in retail before, I know that you can input an address to make it "appear" as if items are shipping, but the customer doesn't get any information until USPS receives/scans the items. Since my order has not been packaged it's not going to track. I get the same person every time I reach out, and she's never able to give me anything more than a programmed response.

I was very happy with the service. They have many products/inventory to chose from. Super fast delivery. Great customer service. Larissa helped me with my rewards. I was grateful to her!

Just made an order 8 days ago but when I tried to get in contact with customer service the person I spoke with was rude and very condescending and rep spoke to me like I was dumb... Thing is I spend a lot of money with them this is the first time someone has been this rude to me

Excellent customer service and support. Fast and courteous.

I love Ebonyline! My daughter and I purchase lace front wigs from here all the time! Love the wigs and they are shipped and arrive pretty quickly. Larissa from their customer service is awesome! She answered all of my inquiries with patience! Thank you so much!!!

I wasn't even going to do this but one of Ebonylines' Daejonna D keeps reaching out to me after giving her employee a bad review. She has called me names said she was going to have me looked at as a fraud to the review company. I told her not to reach out to me anymore but she keeps on. This is the most unprofessional company I have ever encountered. I wish they would have put this much energy in to getting my wig replaced.

Mahaz was a very good help . Thank you

Very good pricing customer service selections thank you MAHAZ for the superb customer service