Holding money from me even though they have taken multiple times more . They are scammers have to be the worst betting site I have dealt with.

Have you noticed all positive reviews get a response from Novibet, not one response to negative comments. Does it tell you something. Make your own mind up. From personal experience, avoid at all costs.

Not the worst betting site out there, but their customer care is what brings this down to 1 star. What customer care do not allow you to speak to a supervisor when requested? I’m currently in a dispute regarding funds taken from my account which has been ongoing for months and not once have I been able to escalate the case where I could then be in touch with management/supervisors. Im confident the outcome will be successful on my end as their claims are baffling but it’s honestly so unprofessional the way their customer service is run. It’s of the mindset to be as blunt with the customer as possible in the hope they will go away. Was a very loyal customer until I won well and they made some crazy claims as to why I couldn’t have the funds. It’s a shame as these things can be very easily dealt with, without getting third parties involved.

Joined novibet lastnight and I have to say this is the best casino I have seen, verification was fast and straightforward, 600 withdrawal was in my account, great responsible gambling tools, 5 star

REFUSE TO PAY OUT AFTER KYC COMPLETED. Deposited €20 fine, they gave me the free bets I was due. Turned this into €100 in 'real money' after betting the free bets and winning. Completed KYC verification, tried to withdraw my €100 to the same card I deposited with and am met with layers and layers of extra KYC needed. Exactly the same as previous posters. They have my Credit Card details, they have my Passport details, they have my Home Address and an Eir bill from this month to prove my identity. Now they want paper confirmation of my mobile phone number, and a photo of me holding my passport. I am now worried about the amount of information about me this scam website has and wonder who they will sell it to for identity theft. I should have read the reviews on here before opening an account. In the past I have used Bet365, SkyBet, Paddy Power, LiveScore Bet and BetVictor, and never had a problem with any of them. It seems this company and also Tonybet are twinned as scam betting companies to gather information on people. AVOID and do not send them any documents. I'm down €100 (well me original €20 deposit really), that's no big deal, but these dodgy c*nts having my identity documents is a lot more worrying for me.

They decided to cancel winnings around 5k euros claiming wrong odds with no further explaination . True thives . Avoid them at all costs!

DO NOT SET UP AN ACCOUNT! They use false advertising to get you to sign up by offering €70 worth of free bets. This is not true. I signed up and you do not get €20 instantly. So I deposited €10 and placed a bet which by the promotion poster you should receive €50 worth of free bets as a new customer. Contacted the support and received €5 free bet. DO NOT FALL FOR THIS !!

I do not understand all the negative comments. This is an excellent site with loads of offers daily. Live Chat is efficient. Withdrawals are really quick, a couple of hours usually even at weekends.

Please avoid these. Absolute scammers. Won 631 and wouldnt pay me. Deactivated my account and kept my winnings. Avoid at all costs

Please avoid this place, they are a scam, do not make the mistake many of us reviewing this casino have done. They do not pay, ensure you lodge a complaint with the gambling commission as well to get them prosecuted. They are the worst to deal with, you’re basically talking to a bot and you will not get a result or pay out.

its crazy the people giving this company positive reviews must work for novibet .. so far ive been accused of fraudulent docs , refusing to pay my winnings ... THIS COMPANY IS A FRAUD AVOID AT ALL COSTS YOU WILL REGRET IT .... CHECK OUT SKY BET BET365 AND LIVE SCORE BET LEGITIMATE COMPANIES

Scam. They did not pay me my winnings.

Absolute scam of a company, will not verify my account after a week and and having provided Identification and proof of address 5 or 6 times, keep getting generic email about verification when I try to enquire further, will not not release winnings, avoid at all costs. Total joke of a bookmakers stick to to legit ones, William Hill and Sky and so on

Be very careful with the bonus requirements. They essentially just pull a fast one not to give you majority of the bonus. I would recommend going with legitimate bookmakers such as paddy power or bet365. This is a scam.

Signed up with the new offer which is supposed to give you €20 free bet no deposit necessary. Straight away they try to get you to deposit €10 to get €50 in free bets. There is no sign of the free €20 bet. I don’t know why bookies use offers to get new customers and then don’t give the offer, sure you just lose the customer straight away. Avoid, the €20 offer is either fake or you have to chase them around for it, either way it’s not worth the hassle. Tried to close the account straight away and was asked how long I would like to close the account for lol. Seriously this is what you are dealing with…

Registered €16 from my bank Never arrived into novibet account Texted for hours to be told I'll get it back in 2/3 days. Then deposited €10 Lost it on bet. Got free bets, lost first and second one. Won €50 on next bet , took 5/1 horse won 12/1 , withdrew €50 and again 2/3 days. 2 days later tried logging in, account deactivated, never got 50 I withdrew. Asked me for verification Driving licence Bank statement Passport Bank card photographs front/back With ccv covered Then photo of me with Passport held to my face, now an official document proving phone is Registered to me? My name on Passport birth cert is James but always been called seamus (same) Though the documents I provided gave seamus with James in brackets still no €50 and owed €40 free bets. Still fighting 12 days now , how can they deduct money twice then cancel my winnings? Now they want a phone bill and I've told them prepay don't do bills! #Daft or scam?

Their customer service is terrible, I have had a few issues and they refuse to fix them, just send you in an endless loop without any resolutions. None of Thier review buttons work. They have a great game novileague where you can compete for free money but once you win they lock you out of the game

Does not give free bets as their promotions say

is this a joke? I have verified everything they asked. One by one, even with my phone number,bank statements, passport picture,driving license. Now suddenly they restrict my account to 1euro bet and hold my withdrawal for days for absolutely no reasons. This is beyond ridiculous. Listen, if I don’t get my withdrawals in 3days, I will report this to the gambling commissioner. Also I have 80k followers on the twitter and 120k on the YouTube, I will send all this to everybody I know everyday every hour to tell people stop using this betting company. I will let your company get 0 customer for all ur advertisement.

Avoid at all cost