Bidvine

High Holborn House, 52-54 High Holborn, WC1V 6RL, London
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4.50
Based on 831 Reviews

5

84.12%

4

7.10%

3

1.20%

2

0.84%

1

6.74%
About Bidvine

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Claire Anderson
United Kingdom | 14 May 2021

Excellent service, I found the professional I needed within an hour.

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Elizabeth Johnson
United Kingdom | 13 May 2021

Very disappointed, not worth wasting your time filling in all the questions to get a poor response. I spent ages filling in all the questions to find a local cleaner, I could have gone to a national company but was trying to shop local. I selected all 10 companies that they showed to ask for quotes. I had one reply asking me to confirm my postcode and then they would be back to me with a quote. The guideline quote was £6 an hour (sounded too cheap I thought) That was a week ago Today Bidvine asked for my rating on their service and understandably I gave it 0 as I'd heard nothing. I also checked with the one supplier whether she wanted to quote or not. I had a response from Bidvine and I explained what had happened, I then had a response from the supplier now quoting £15 per hour (more than I've been quoted by a national company) I then get an email from Bidvine telling me I've had 1 quote!! Coincidence, maybe but thoroughly unimpressed, save your time and go elsewhere. UPDATE Having posted this review and prompted the one respondent myself I have now hired. Better if expectations are managed in respect to informing you that may not hear back from many / any people whom you contact and realistic prices are quoted. Would be good if those who aren't interested at least respond to let you know or are not put forward as prospective suppliers.

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Emma Arizza
United Kingdom | 13 May 2021

Wonderful and supportive, very quick response!

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Evelyn Kuznetsova
United Kingdom | 12 May 2021

Great experience! Customer service is VERY fast and very helpful. I've found quite a few professionals on this website which I'm continuing working with!

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Thasleem
United Kingdom | 12 May 2021

Good easy interface to connect with tradesmen

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Jess
United Kingdom | 11 May 2021

Bidvine was easy and effective to use. I was able to find someone for the job I require and had no problems with it. First time using the platform and I recommended it.

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Sylwia
United Kingdom | 10 May 2021

Great service, used for obtaining rubbish removal and house move quotes. Ended up with a great price and great service. Very easy to use.

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Hammed
United Kingdom | 09 May 2021

i love this platform than other, they have a good helpful team

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Mrs Debra
United Kingdom | 08 May 2021

I hired Andy Lockett he arrived on time specified with Jay. Very friendly and talked through what we needed. Put together 2 large wardrobes with no problems, took away all packaging and cleaned up afterwards. The wardrobes look fantastic and would definitely recommend and hire again. Thanks Andy and Jay

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Glenn Bee
United Kingdom | 08 May 2021

A good jobbing/tasking app/website. They have recently greatly improved their model so that a tasker is only charged for a customer's contact details, when a customer clearly indicates that they wish to use the tasker's services.

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Federica Cicero
United Kingdom | 06 May 2021

So helpful! Every information is detailed and gives you many options about what you are looking for and if there's any problem, it gets sorted quickly! Highly recommended

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Caterina
United Kingdom | 05 May 2021

Bryan was great! He arrived on time and was very professional. He builded the wardrabe and also helped me moving it around until I found the best spot! He also fixed few more things for me and was fairly quick! Couldn’t be happier with his service!

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CLanieJr
United Kingdom | 05 May 2021

Bidvine pricing structure is very one-sided. For me, it is £50 to make a bid, If I make 10 Bids, that £500. If I get 10 no or negative responses, Bidvine sits on £500 and only gives you CREDIT. No Interest. If the customer engages with 5 Pro's, as they do, Bidvine pockets £250, and no guarantee of a job. One, Bidvine should give you the option to have a credit or a refund, who can be out of pocket £500. Two, Bidvine should only take the fee if the Pro and customer agree to make a deal. I am currently in contact with a solicitor to check the legality of this business structure. ~~~~~~~~~~~~~~~~~ I have seen the response below. When you say, 'you don't pay' You still pocket all bids and return it to Pro's as 'Store Credit' if there is a negative or no response. I would like the option of a credit or refund. If I make 10 bids at £50 each and have no or negative responses, you sit on £500 earning interest in a bank while I get credit... it does little to encourage bidding and if someone is starting out, this service is not for them. Im still looking into the legality of the business structure.

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George
United Kingdom | 04 May 2021

I have registered with them, as a professional trainer to try and re-gain some clients post COVID. The service they offer is ridiculously inconsiderate, the charges are crazy and do not make any sense, as they charge per contact, even if this client contacts you just to waste your time (which many clients do!) Moreover, I have seen one client "choosing" 6 different professionals. I was charged £16 for this client, even though this client did not respond to any of my messages. I am assuming the rest of the professionals were charged the same. So imagine how much money Bidvine has stolen from our pockets. Another client I was charged for wanted me to travel 20 miles for a training session, even though I have set my limit as 10 miles. Bidvine has explained that this is because I have offered "online" training sessions and this client had this option "on", while in our messages he has clearly stated that he needs me to travel! Bidvine customer service was absolutely unhelpful and patronising.

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tenzin
United Kingdom | 04 May 2021

I have started using Bidvine as a Pro and had a query regarding payment. The issue was solved very quickly and efficiently using the Live Chat option. Thank you Kyle :)

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Anne-marie Pejcinovic
United Kingdom | 04 May 2021

Easy to use and got matched up with a music teacher super quick. Wish I had known about this site 12 months ago.

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MT Media
United Kingdom | 03 May 2021

Realy Great platform for small start up business like mine. Great customer service personnel to support you when needed to.

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Nicoleta
United Kingdom | 03 May 2021

Very kind and very well understandable.

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Cynthia
United Kingdom | 03 May 2021

First, thank you for the platform, it helped me find a photographer when I was pressed and stressed for time. I think the user interface could be improved to make it more seamless to send requests to many professionals at once. Also, sometimes I find it difficult to get to the tab that I'm looking for e.g. my requests, when I search the homepage, that I'll have to link through my email.

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Paula M
United Kingdom | 02 May 2021

My Father passed away with Covid and with little notice I needed to move a number of his precious possessions across the country including an old piano and a grandfather clock. Bidvine found me a reliable professional who fetched my inheritance without a fuss.

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