Attended a recent Global L&D Webinar and the experience was great! Loved how the presenter Donald Taylor shared so may relevant resources that could be used for enhancing our expertise in the Learning & Development space. Enjoyed the Stack of Coins gamification activity as well, happy to have topped it :D

Excellent education program

Great training/webinar

Fantastic Webinar!

Gen AI is a buzz and the information and webinar shared by GSDC is always helpful and help to know what next and how to upskill, thanks GSDC for always sharing a great knowledge and insight for the aspirants

Content was very clear

The facilitation style was top-notch, and the contents were on point and educative. Thank you so much for the opportunity to learn.

A skilled instructor's clear explanations made the topics easy to understand.

It is very wonderful Webinar. I really learn alot of experience on how AI and ITSM is very important to IT Professionals in an organizations Today. Musa Maigari, FICS, MCASI, FILMMD, AIHSRAN. Principal Confidential Secretary Grade I from Federal Medical Centre Nguru Yobe State Nigeria

I recently attended the GSDC Global Generative AI for ITSM Webinar 2024 and found it to be an enlightening experience. The webinar focused on the transformative potential of generative AI in IT Service Management (ITSM) domain. I particularly appreciated the focus on practical use cases, which illustrated how generative AI can solve real problems in ITSM. The diverse perspectives shared during the webinar also enriched the discussion, showcasing various approaches to implementation. Overall, the GSDC Global Generative AI for ITSM Webinar 2024 was a valuable experience that left me with a deeper understanding of the potential impact of AI in IT Service Management. I highly recommend it to anyone interested in the future of ITSM and the role of emerging technologies.

The sessions are simple, interactive, and informative that is easy to understand. Session are also drived by experienced experts located globally. Thank you for the sessions.

The GSDC webinar on "The Intelligent Use of GenAI in ITSM," led by Mr.Kenneth Gonzalez, was an insightful session. Mr. Gonzalez delivered a comprehensive overview of how generative AI can be applied to IT Service Management (ITSM) to enhance efficiency, streamline processes, and improve overall service quality. The speaker highlighted actionable strategies for integrating GenAI into ITSM, focusing on real-world applications, such as automated ticketing systems, predictive maintenance, and AI-driven customer support. The presentation was clear, engaging, and filled with valuable examples that showcased the future of ITSM powered by artificial intelligence. One of the key takeaways was how organizations can stay ahead by adopting AI-driven approaches to IT management, empowering teams to work smarter, not harder. The session also provided a deeper understanding of the potential challenges and solutions for implementing GenAI in ITSM.

They offer amazing training (even for FREE!)

The guest speaker did justice to the topic and the gamification hackathon was thrilling and insightful.

I was sad to discover that I had misunderstood the timezone so I only had a limited participation because of it. Which was very disappointing. Yet, I enjoyed the part that I have watched. Thanks for the opportunity.

The topic was discussed clearly.

The guest speaker's approach to carefully explaining the key concepts. It was easy to understand and very insightful.

The webinar was superb and insightful 👌 👏 👍

The speakers explained the impact of AI on learning very well. The session was very informative & impactful. The suggestions given by Kate to implement learnings in our day to day life was very insightful.

Attended Navigating AI in Learning and Assessment and it was a knowledgeable session with great insights. Thank you