Polite, knowledgeable and efficient. Would recommend.

Came out within 24 hours of reporting the fault. Knew what the problem was straight away. Fixed it and out the door within an hour. Wish he did fridges and ovens too.

Cannot fault this service from beginning to end from this company. Although I had to wait a few days it was due to the fact that I was not available rather than them. Paul who came to fix my suniflo unit was quick and efficient and went above and beyond the call of duty and I cannot thank him enough for his help. Would totally recommend this company again and again very professional.

eddie the engineer arrived early . sorted the problem out quickly , efficiently and with a friendly and professional approach . will carry on using this company for the next 20 years

Pumpmaster offer a realistic timescale for repairs and are a good company to deal with.

Called pump master in to fix a Saniflo unit. Engineer Darren arrived on time was friendly and helpful. Warned me beforehand that it may not be fixable. Very knowledgable. Explained why the unit had failed, replaced the faulty components tested and cleaned up and explained the guarantee. Overall a great job. Would certainly recommend this company

Great service, phoned on Monday job done on Wednesday! price as quoted. Highly recommend!

blocked my loo with wipes, these guys had no problem sifting through my poop and got ii woring again...the toilet not the poop..well worth the price ..no way i was touching my own poop

From the first initial call the service I received was flawless, the engineer arrived the following day in the morning. He managed to get the pump back up and running after a service. He was in and out of the house within an hour, and left my bathroom clean and tidy. Unlike most other call out companies he had the spares with him to sort the job out on the day. Highly recommended!

Filled in the online enquiry form regarding a complete installation from scratch , only to receive an email saying : For assistance with your Saniflo product, please contact your local saniflo engineer on 08457 65 00 11 I don't yet have a product and I don't wish to pay almost 2p per min to phone them. Very poor initial response and taking my business elsewhere.

If you have a Saniflo and something goes wrong, this company is the one to use. We've called them out twice when friends have thrown wipes down the loo (despite the warning notices!). The response is fast, the guys know what they're doing, and the charges, while not cheap, are reasonable and in line with any "call-out" service. The HQ is in Worcester but they cover the whole country.