Green Lake Jewelry was amazing to work with in designing the perfect ring for my engagement. They involved me in every step of the process, and made me feel heard and integral to the process. I loved working with them and will gladly be back again.

Working with Sophia was great, but the piece was too light (not enough gold) given the price paid. At a minimum, she should have offered up a heavier version at the price of gold since most of the cost went into the custom design. To be more succinct (clear), if the price of gold was $2000 and the piece weighed 7 grams, and the price of the pendant was $1600, we can conclude the gold component reflected 25% of the cost. So, taking that math one step further, had the piece been made to weigh out at 14 grams, then the additional material cost would have been another $400. In hindsight, I would have gladly paid the additional $400, but was never given the option. C'est la vie. My daughter loved it, I just wish it had a bit more sustenance to it. UPDATE - Jan 22, 2021: Amazing service, I changed my rating to 5 stars and would have given 10 if that option was an option. Following my original post, Sophia reached out and offered to address the weight issue - at no charge! We accepted and a month later our re-tooled pendant arrived. My daughter loves it, I love Green Lake Jewelry and Sophia. If you are looking for an honest jeweler, look no further than Green Lake Jewelry. ---Mike

Greenlake Jewelers are the best. Great quality job, fair pricing, completed before scheduled. Designers and craftsman are always great to work with. Professional and knowledgeable. There aren't enough words.

Excellent work!

I decided to upgrade my wedding ring setting and after visiting many jewelry stores, Green Lake Jewelry had the best selection. From the moment I stepped into the store, the customer service was impeccable. Greeted with a smile (smiling eyes since we were all wearing masks) and a feeling of welcome. Very knowledgeable staff that heard every aspect of my ring design. They have a website that I could communicate with my ring designer which is helpful for the progress of my ring. The turn around time was 10 weeks for a beautiful setting plus a shadow ring. It was a long process but the finished product is worth it. I just love my new ring. My only critique is with their email communication. It could be improved by a more timely response, but otherwise, calling the store with updates worked well too. If my designer was off that day, the other staff were helpful in my ring’s progress. In addition, they are also concerned about the care and status of my ring. I can drop by anytime for a ring cleaning and I have a schedule to stop by every 6 months to check the setting. I highly recommend Green Lake Jewelry and I would use them again in a heartbeat.

Rebecca was wonderful to work with, very communicative, and she designed a beautiful ring that is everything we wanted! It was fun getting to see the design process as well :)

I've worked with Green Lake Jewelry since they made our engagement and wedding rings back in 2001. Since then, I've come to them to design creative, original pieces with both gems that I brought to them and gems that they've obtained. It's always a wonderful experience. For their latest creation, they took a pair of my birthstones to craft a one-of-a-kind hinged pendant. So wonderful! I'll see them again for another piece, no doubt. I don't know what it will be, but I know that it will be marvelous.

Your designer Ashley worked with my wife and I to help pick out a fabulous diamond for her engagement ring. She helped narrow down our criteria for the caliber and shape of diamond we wanted to purchase and showed us a number of stones. We couldn't be happier with the diamond that she sold to us and I hope my wife will enjoy it for many years to come.

I had a strange request and the designers came through! So glad I came here, and she was thrilled!

I cannot say enough wonderful things about Green Lake and the team. They are professional, personable, and beyond talented. I’ve never had such a great experience; I’m still beaming from Ear to ear! I live on the east coast and found Green Lake randomly in a google search. I reached out regarding my wedding band - married was than 2 years a d it was causing me to get a severe rash around my finger and hand (it was platinum) to the point where I couldn’t even wear it and it took my hand several weeks to heal. I cannot tell you what an awesome and amazing experience I had with them. After several initial discussions with them on what was going on, what I wanted (remake the setting using my stones), sent them pics of my band and my engagement trying - they came back with proposals. Rebecca was my consultant and designer, she is beyond amazing! She took the time to explain their processes, give me understand on what could be causing my issues and was wonderfully pleasant to speak with. They sent me a band to test for a few weeks before we moved forward. Once confirmed I had no issues, I sent them my actual band after and they called me saying that they had 3 people examine my band to confirm it was platinum and they wanted to triple check I really wanted to remake it - how many companies would do that?! They also offered to do a professional deep clean and send it back to see if I still had issues before moving forward. Once we decided to move forward,Rebecca kept me in constant contact in where they were with the process - confirming details of what I liked/ddi t like/maybe wanted to change with my band. She sent me CAD designs, after I approved they made a wax mould and sent it to me to approve and sent me ring sizers to confirm my ring size. They used the existing stones from my original bands, recycled my old band (credited against the total), and it took them about 4 weeks to do it. Everyone he commented how beautiful mom new band looks - it’s slimmer, less chunkier, and the detail they put in to make the stones prominent over the metal is wonderful. Again, they are an incredible team that if I’m in the position again to have some created, they will be whom I contact.

We loved our experience with Greenlake! The customer service is excellent! The staff are knowledgable, friendly, and helpful. They appear to be taking csreful precautions during Covid-19, and accept appointments online. We made a custom ring and a wedding band based on something they already carried - both are absolutely GORGEOUS!!! And, they even made a video webpage for our custom piece after it was completed - how cool! Thanks, Greenlake!

The designers were professional and available to answer questions in between appointments. There was an extensive selection of rings, and we are extremely happy with ours.

I worked with Greenlake over the last few months to get a custom engagement ring made. Overall I would say it went excellently. Some major pros: -Great communication (pretty much constant) using their site -Very educational, they took extra effort to work with me and my partner to teach us about diamonds, rings, styles, restrictions etc. -Collaborative on the custom ring design went very well. They found a way to work with me in a way that made me feel like I was driving design decisions while they made sure the end result was beautiful -iterative. They didn't move forward to next steps in the process till I was comfortable and understood what would happen next Most importantly the final result was phenomenally beautiful. I will be returning to work with them again in the future and would recommend them zero doubt.

We worked with Sophia and she was brilliant as I am very visual and she took our ideas and overlayed her interpretation digitally on the image I sent her so we could see and agree easily on what our outcome goals were. Absolutely love our finished product!! We also opted to get a diamond replaced in my husband's wedding ring and that was seamless, matches the others well as they are champagne in color and we're looking forward to working with her on more projects in the near future. A+++

We had a very good experience with Green Lake Jewelry. My fiancée and I designed an engagement ring with Rebecca as our designer. She helped us to make the ring that we imagined into reality. Before coming to Green Lake, we had been working with another company but we didn't feel that they really took the time to understand what we were looking for. We are very glad that we made the choice to switch to Green Lake. Rebecca was very patient and ensure that we capture all the details that we wanted in the ring. We enjoyed the process and the ring is beautiful and it is exactly what we imagined.

My wife and I are very happy with the service, quick responses and help when designing her wedding band. I will recommend anyone who wants to make a truly special and one of a kind ring to reach out to green lakes jewelry.

They did an amazing job making a surprise custom engagement ring. Sophia brought my ideas to life. My fiancé loved the ring, thank you to everyone at Greenlake who made the ring come to life .

I came to Green Lake Jewelry feeling pretty frustrated and hopeless. I had been married for two years already with an engagement ring I ADORED but a wedding band that had never felt quite right. After the wedding band lost a diamond and I started getting a run around from the company that the "lifetime" warranty might not cover that, it was the last straw. I embarked on a quest to find the proper wedding band of my dreams that I loved as much as my engagement ring! I tried SO MANY jewelry stores and came empty time after time. Every time I walked in and said "nature inspired" the poor sales associates would sort of scratch their heads and offer me the best they had. So I was feeling pretty discouraged when I came into Green Lake Jewelry and gave the same spiel to Rebecca. And she blew me away right away!! Immediately after seeing my engagement ring she began drawing sketches for me and showing me possible wedding ring shapes that would fulfill my desires: could be worn separately but also add some va va voom with my engagement ring. After sending her some inspiration pictures from the closest wedding ring option I found previously so generated a model that I instantly fell in love wiht. It's like she looked into my brain and knew exactly what I wanted!! Then came the wax viewing and finally the real deal and oh my god I can't sing enough praises. i LOVE my set now, and it brings me so much joy to see them together. Plus I can wear just my wedding band and it actually looks naturey without the engagement ring!! It was hard to live without my engagement ring for 5-6 weeks but it was so worth it!! And while the price was at the edge of our budget, the final result was worth every penny! You can tell an incredibly talented team of artists and jewelers worked to make my dream a reality, and can you really put a price tag on that? Don't wait, just go to Green Lake Jewelry if you ever want a custom piece and let them blow you away!

I had a loose diamond and wanted to have a white gold ring designed; I have noticed GLJ for years and wanted to visit; this was my chance. Rebecca was friendly and helpful and the timelines she gave me were not accurate; the mock up of my ring and the final product did not take as long as she thought. I love my new ring and look forward to visiting you again in the future. Thank you, Rebecca and Green Lake Jewelry works.

My experience at Greenland Jewelry was fantastic, especially as a first timer. Cleanliness, professionalism, craftsmanship, personability,etc....Truly great! Chelsea Knight was amazing at taking in my thoughts, as abstract as they were, and made something unique and special...so much so I want to keep the engagement ring for myself!!!