Ashley did an amazing job helping me design custom engagement and wedding rings! She was incredibly helpful throughout the entire process, and the Green Lake team did wonderful work executing her designs. I couldn't be any happier with the rings and can't wait to wear them for the rest of my life!!!

Excellent communication from start to finish. Sophia was so patient as I changed my mind several times. She took my wife's existing ring, and made it much more special. The only thing they could improve is presentation

We've now ordered two rings from Green Lake Jewelry and have been thrilled with the quality of both. Their attention to detail is outstanding and their service is top notch. They communicated with us through out the entire process from start to finish. There was never a feeling of having been "sold" so now you weren't a priority. All of this is particularly remarkable considering we completed the entire process from over a thousand miles away in a virtual format (and prior to Covid). We both highly recommend Green Lake, you won't regret the decision.

Chelsea was very pleasant to work with. Responded quickly and answered any questions I had thoroughly and had great suggestions for the design of my engagement and wedding bands. She's very talented and knowledgeable. The place was clean and looked nice. I was greeted immediately upon entry and was in and out of the store to pick up my rings in 15 min.

I wasn't big on the whole ring thing in the first place, but I am so happy my fiancé convinced me that custom bands would be worth it. Sophia was great at bringing to life his very specific idea of roots wrapping around gems and my very vague "I don't want it to snag on sweaters." Sophia was very communicative throughout the process and we really felt involved in shaping the design with the feedback we gave. It truly was a collaboration to give us wedding bands that captured our personalities and our love. Also, the shop's COVID procedures made us feel really safe going into the store for the initial consultation, picking gems, trying on our molds, and picking up the final rings. TL/DR: We LOVE our rings!

I had a great experience designing a custom ring. I worked with Chelsea and she is awesome! Great customer service and all around wonderful experience every step of the way.

Very quick and easy to work with. Communication was great and the updates made the process worry free. Very happy with my piece from them.

Excellent Experience I was impressed with how customer-driven Vinh was. I was and probably still am a complete novice when it comes to jewelry, but Vinh made sure I had all the objective information (pros and cons, reason, cost, short & long-term effect, etc.) needed to make design decisions throughout the project. Most importantly, I did not feel any pressure to make decisions, which I am extremely appreciative of. I am confident that a good portion of the price went towards the customer service aspect of the project. He also responded to me through the design page within 48 hours though I would say his average response time was less than 8 hours. Every response he provided was thoughtful and direct. The design page overall was a great tool throughout the process, especially with COVID stuff. The end result was exactly how I had imagined it and more (though we have to do a slight resizing, which was on me). I am sure we will cross paths when more projects come up in the near future. Thanks again!

Sophia (a Green Lake Designer) did an amazing job!! We LOVE the surprise engagement ring she designed. My now fiance gave me a few photos a while back of rings she liked, and Sophia helped use that and some personal details about my fiance to build something truly unique and quite stunning. Best of all, Sophia was super patient with my sometimes repetitive or oddball questions. I appreciated that a LOT. I will be recommending Green Lake Jewelry to my friends and family :).

I had a great experience working with Sophia and green lake jewelry. Designing my fiancé’s ring was fast, easy and a lot of fun. The ring turned out better than I had expected. Thank you for providing such a high quality product and experience!

My fiance and I loved our experience with Green Lake! Ben did a wonderful job helping us design my engagement ring and our wedding bands. He was very responsive through the online portal and made it easy to design these rings, even from a different state.

Ellen (our designer) was amazing, the ring itself looks incredible and was made with exquisite craftsmanship. If I was reviewing anyone involved in the process of designing & creating the ring it would be immediately 5 stars. Honestly my only critique is around the retail space and the packaging. Given the high cost of the item itself I would say the packaging and space didn't feel premium (the ring itself did to be clear). I wish I could leave a 4.5 star review because with some better interior design, lighting, branding, and some beautiful packaging they could do the beautiful work of their designers and artisans justice. We almost didn't choose Green Lake Jewelry because its brand presence made it look less high quality than it is.

Really quick and beautiful work!

I can’t say enough positive things about my experience with Green Lake Jewelry! I worked exclusively with Chelsea to design and purchase the perfect engagement ring. Chelsea was professional, courteous, prompt in her communication, and brilliant in her helping me with the creative process of designing the ring. Chelsea made the entire experience so easy and comfortable for me! My fiancé was so thrilled with the final product as I knew she would be :) We returned a couple weeks after getting engaged to get the ring re-sized and they completed that in less than a week. At the same time, Chelsea helped us find the perfect wedding bands. If you’re looking for a place to have a custom engagement ring made, look no further than Green Lake Jewelry Works and Chelsea comes highly recommended. I will certainly visit them again for a future jewelry purchase.

Ben and the team at the Bellevue branch of Green Lake Jewelry Works were caring, professional, and designed us an incredible ring. Their quality is unparalleled and they are excellent communicators. Thanks GLJW!

The team at Green Lake were once again such a pleasure to work with! They really went out of their way to not only create a beautiful ring but they also went out of their way to help me make it a huge surprise for my wife. 1000% recommend!!

Green Lake Jewelry helped me turn an old bracelet into a necklace. The bracelet contained charms of all the countries my son and I have traveled together. I wore it everyday but the charms were being pulled off of it with such constant wear. So Green Lake Jewelry gave me the idea of turning it into a necklace. I can still wear it all the time but without worrying about losing any charms!

Custom ring from a few pictures “like this” and my partner felt it was perfect. Remarkable intuition and craft for these folks.

Great experience from start to finish! We worked predominantly with Ben but the whole staff was great. They made the process super easy and comfortable. I would recommend them to anyone.

An amazing experience. Ben and the entire staff that helped handle the ring design process, start to finish, did everything right! Their customer service was second to none. The ring is more meaningful when it truly comes from the heart and not something mass produced. Green Lake Jewelry covered every detail!