Having purchased our caravan we had a few teething troubles that where resolved by Emma Maud and the team in a timely, efficient and professional manner. Having spent a working career in engineering it was a breath of fresh air to have the issues resolved by a team that kept you up to date with progress and realistic time scales. Thank you.

We bought our new caravan from Peter Utting who was professional, helpful and friendly. We have experienced a couple issues but these have been resolved or are being sorted largely thanks to the helpfulness of Emma Maud.

I’m not quite ready to buy yet, however when I visited you to have a initial look, I was blown away by Paul’s passion and enthusiasm 👍🏻 See you in the new year.

Brought a caravan Bailey main window blind Stu was really helpful answerd all my questions He eaven checked to make sure match my vin number caravan The next day it was shipped A****** will def be useing again

A first class service form Peter Utting when we purchased the Caravan. Unfortunately we have had a few issues throughout the year, but they have all been sorted out now hopefully. This is all down to the brilliant service from Emma Maud and her team who are under a lot of pressure from us the customers and the caravan manufacturers not giving them the help and assistance they deserve! Thank you again! To Emma, Peter, Vicky and all involved. Highly Recommended!!

Exellent service. Even out of hours on a Sunday evening. Stu is a top bloke and godsend.

I was looking for a rear hi level brake light for my swift caravan and found this company, am I glad I did the customer service was brilliant from start to finish, sadly the light wasn't the right one but they had the one I needed, and he sorted this all out of office hours, this was received within 2 days and was so well packaged there was little chance of it being damaged and I was also given a very competitive price, I 100% would would have no worries of recommending this company and I will certainly be using them again!

Ok, so there was an issue with our Swift caravan we bought from YC Bawtry. This was dealt with in a first class and professional manner, Emma(warranty services) is an absolute star always goes the extra mile, with a smile, I can’t bestow enough praise and appreciate her help.

This relates to the Aftercare/Warranty service provided by YC. We had a few irritating issues with our brand new caravan which have been dealt with efficiently and promptly by the team at YC. We have to say a special thankyou to Emma for her excellent customer care - well done.

Brilliant Service highly recommended thank you.

This is the second caravan I have bought from yorkshire caravans, took both of my caravans in part exchange, with no problem, Debbie helped get the best deal for me,and we shall be back ,when we require a new one

We found our perfect caravan on their site the day before going abroad, went to view on return, great customer service at this point. When we went to collect it was ready and waiting, immaculate caravan, Scott was so helpful and informative. Andy who delivered it was also very helpful, very professional company. Glad we found what we were looking for on your site. Thankyou again.

Would highly recommend stu went above and beyond to make it happen i ordered 2 minutes before cut off and he personally made sure it was shipped and arrived the next thanks again ⭐️⭐️⭐️⭐️⭐️

This is by far the worst ever caravan company I’ve dealt with. A brand new 40k caravan that I wish I’d never seen now. From the start the salesman didn’t have a clue what he was doing, the handover was appalling and I knew more about the caravan than the guy showing me around it did. Then I took the caravan to a show as that’s what it was purchased for. The fridge wouldn’t work either on gas or hook up. After taking it back to YC to see what the problem was it was agreed by Dometic to replace a part. I’m now 4 months on and 6 shows of 5/6 days per show without a fridge. The part still hasn’t arrived and the fridge still isn’t working. Totally appalling company in every way from sales to after sales to actually keeping me in the loop. Never again will I use them.

After initially a fantastic experience buying the van from Joe who was brilliant and accommodating, picking the van up again a good experience was shown how to use everything, a few bits needed fixing so photos taken and noted so parts were being ordered for us, they helped us hitch up and we left being told we would hear from them when parts had arrived and one would come directly to our home address, this was 20th April... We are still waiting for parts, have had more issues within the warranty period which have been discussed with warranty saying they will sort, but we've chased up no end and still waiting for everything to be sorted. Absolutely disgusting service once left the yard with a van!!

I found this gem of a company by accident and I’m so pleased I did. I was searching for a part for our caravan and without much success or help from other companies I tried. I messaged ycleisureonline.com and got a reply from Stu. I was so impressed by how helpful he was, he asked for a few details and got back to me asap with the exact part I needed at a good price and delivery. The part arrived as promised, well packaged. I will certainly use this company again in the future and recommend to family and friends. All went well Stu and thanks again. Mary

Aftercare is an absolute joke, having purchased a caravan in Jan a stress fracture appeared above the door after 2 months which had already been repaired badly, I returned the caravan under warranty to be told that it wasn't covered. After much arguing they completely washed their hands of it and refused to do anything about it. While in their care they caused more damage to my van and have bodged that repair leaving scuff marks, hanging wires and rear light cluster not fixed properly. I wish I had checked with Trustpilot before I'd purchased form this company. I've had 4 months of stress, heartache and lost holidays and now have a 5 grand repair bill to get my caravan right. AVOID AT ALL COSTS.....

We were returning from a break in our motorhome (it's only 5.5 mtrs) we needed a few things so, as we would be passing, we decided to call in, have some lunch, get what items we needed and see what motorhomes they had in stock. If anyone else is thinking of going in their motorhome then my advice is DONT. The only parking is in the carpark, in normal car sized bays. Now we did ask if there was any alternative parking but was told no, park in the car park, but doing this means if anyone parks near you then you won't be getting out untill they've moved. We just didn't want to take the risk of being trapped in their car park for hours so left, hungry and item less.

Absolutely shocking and I would avoid. Purchase of new van snagged with issues since the day we agreed to buy it. Last one not getting anymore they said. We signed up. A week later they advertise the van we have bought for sale - at a reduced price. First complaint. Handover day came - they couldn’t get computer working as they have had a virus. Finance system not working. No back up system and no way were they going to speak to finance nor release the van. In the end savings used and van released - minus rear number plate and motor mover slipping. Discovered one cushion inside covered in silicon, missing Alde jack and Bailey handbook. Warranty claim submitted and finally after chasing Bailey they dispatched the parts directly to me. Still waiting for my receipt as it seems they can’t produce one We move on. More warranty for front blinds as main item. Parts arrive after a year wait. Van booked in and needed for four weeks. Time passed. Four weeks up and van not touched because they have people off sick or on holiday. I’d like to go on holiday Collecting the van myself with the parts and taking it up with Bailey Buyer beware is all I will say.

Bought a caravan 3 months ago, collected and on the way back one of the decals came away, Contacted them and since then had been nothing but promises and lies. Firstly said the decal was on order then they were getting 2 done so both decals matched,After waiting now 3 months and they do not even answer any of the emails I send to them. Beware warranty and customer service means nothing to them as long as they get a sale. I think the rating's on here shows just what sort of firm they are to deal with. It's also telling that they never reply to any post that is put up on here to try and justify the appaling service they give.