Terrible experience. I ordered a jacket for my son which they said would arrive within a few weeks. Three months later I still have not received the package and they said its not thier problem since th USPS was supposed to hav delivered it. The goods are shipped from China which they dont disclose when you purchase the item and I only found out because I got a notification from Chinapost. Absolutely unreliable.

Purchased what was advertised as travel sized bottles of hand sanitizer for $30.00, and waited over two months for them to be delivered. When they finally arrived, I found they are disposable, one time use packets that have nothing but Chinese writing on them. Emailed customer service and was told I could return them for a refund, but I would once again be responsible for the shipping costs. Crap service for a crap product from a crap company.

I have ordered a thermomater thinking it was from illinois . tracking shows coming from china .This company hasnt reached back out i would like a full refund and cant reach anyone . i will open a case with pay pal against them because they choose not to make good

I placed an order on 3/31 and still haven't received anything. I received an email from their support 11 days ago offering a credit on their site. I don't want a credit, I want a REFUND! I have been trying for over a month to get this resolved!

I placed an order literally 4 1/2 months ago. They took my money immediately, but I have yet to receive my order. I have emailed customer service multiple times and get nothing. I haven't even receive a tracking number yet. Scam company don't do; it but American! I WILL NEVER BUY FROM THEM OR OVERSEAS AGAIN THEY SCARED ME!

One Star is way too high!!!! Ordered three items 2 1/2 months ago n April 2020. Never received them, giving me ridiculous run around forever so I asked for a refund and they said it would have to come from PayPal not them and I don't even use PayPal . Total rip off artists. DO NOT BUY ANY THING FROM THEM EVER!!!

Complete scammers. So many people have the same story. I placed a large order in the beginning of April. Their site said in stock and shipping in 2-3 days. A couple weeks later I got phony tracking numbers from China and then another email a few days later showing the items were delivered to another state. These tracking numbers were phony. Then they said they sent someone else’s tracking info by mistake and items would be received any day. Two months later nothing and then they stop responding.

If I could not give a star I would... I orded my items over 2 months ago and still have not received my items . You can't speak to a rep when you call the 866 number. And when sending emails all they say is sorry. I requested a refund and they state your items have been shipped still waiting.... DON'T ORDER FROM HERE.... I WANT MY MONEY BACK.... MY REFUND... IF THIS IS EVEN A REALLY COMPANY....

If I could give in no stars I would! I never received my items! Once I told them to give me a refund they never got back to me! They are a rip off! Don’t buy off this site, they’re a scam!

Placed two order with them 4/4/20. Finally got the first one last Tuesday. Second one was hand sanitizer which showed up yesterday. Ordered a three pack and one came in a plastic bad which had been opened and was half gone for 39.99. They don't tell you the stuff is coming from China when you order it either. Will never use this company again! Filed complaints!

Scam company, ordered hand sanitizer in April, it was "sent" a month ago, but the tracking number is wrong. Probably the sanitizer will be delivered when the pandemic is over.

SCAM company!! I ordered hand sanitizers (order 46918) on March 24, 2020 and they immediately took $31.50 from my credit card. The order ‘supposedly’ shipped on 4/16. The Chinese tracking destination says unknown. When I contacted them in May, I said I wanted my money refunded. They said they would send a replacement or give me store credit ... what a joke. Who would EVER order anything from this company again?! I have contacted the FTC and filed a formal complaint.

Ordered an item. Supposedly shipped 4/20/2020. Six weeks later no change in status. Says shipped from China. Appeared as stateside company. I think they are a scam and will never see product but deducted money immediately!

Products are shipped from CHINA! Who does that in the middle of a pandemic that is believed to have originated from CHINA?? Ordered 4/4/20. STILL have not received - almost 2 months. SHAME ON YOU FOR NOT BEING HONEST!

Ordered product 4/9. Was given a Chinese tracking number on 4/12, the number was invalid. Contacted them & requested cancellation. They refused. Contacted Visa which refunded my purchase price. When dealing with scammers like these people, one's only recourse is to get a refund from your credit card. Worst ever.

This is the worst company. The masks I ordered took over a month to arrive and the string break even though I am very gentle with them, in fact, I barely touch them. Totally useless. The hand sanitizers eventually arrived and there were only 2 bottles instead of three and most of it was spilled out in the envelope .Another useless product. I need a complete refund from this company. I have written to them so many times for a refund. And to send anything back, they have to send me a prepaid return label. They are a scam company. Do not waste your money.

THIS IS THE WORST COMPANY,,,ZERO STARS, KEEP READING THE REVIEWS, FAKE TRACKING NUMBERS, PRODUCT FROM CHINA, 8 WEEKS LATE AND THEY JUST GIVE YOU THE RUN AROUND. THE QUALITY OF THE PRODUCT IS BAD, NO IDENTIFICATION ON THE PACKAGING. THE BOXES ARE DAMAGED IN TRANSIT. DO NOT ORDER AT ANY PRICE. BAD, BAD, BAD........YOU CAN FIND BETTER PRODUCTS IN THE LANDFILL.

Are there negative stars. I ordered a large amount of “over priced “ supplies on March 9. This order has not been delivered and yet they showed it was delivered to another Tx city no where close to where I asked them to ship it. They have continued to give me all sorts of lies about shipping information. They now won’t respond to my request to a refund. 2 months later and still nothing Please save your money and stay away from this site

DO NOT ORDER FROM THIS COMPANY! THEY ARE A SCAM! I ORDERED MASKS/SANITIZER 4/10/20 & HAVE NOT RECEIVED MY ORDER. I WAS GIVEN A USPS TRACKING # INDICATING IT WAS DELIVERED IN DUNBAR, WI ( over 1,000 mi. away). WHEN I QUESTIONED THIS BY EMAIL I WAS TOLD THAT INFO WAD A MISTAKE & I WOULD RECEIVE THE PROPER INFO & MY ORDER. IT IS NOW 5/19/20 & I HAVE RECEIVED NEITHER & NO FURTHER CONTACT FROM THE COMPANY. CALLED THEIR PHONE # IT GIVES A MSG THAT BECAUSE OF COVID-19 THEIR PHONE LINE IS DOWN! THIS IS A SCAM ! BEWARE!!!

I have been waiting over a month for my order. At first when I would contact them by email, someone would respond with 24 hours. Not it has been a week since I have received a response from anyone. I am highly disappointed and requested a refund but now no one will get back to me.