I ordered two sets of wishbone chairs in two different orders (a week apart from each other) both orders arrived in perfect condition (having been wrapped with care) each limb of each chair had a styrofoam sheet on it to prevent any scuffs during shipment. I was reached out to via email once both of my orders were received and then again once they had reached their shipping location. I asked one question throughout the order process and it was responded to quickly and clearly. I was given clear tracking information and once my package arrived I was sent another email just to check that everything arrived safely and to my liking. The wishbone chairs are to die for, a work of art without question and the Bespoke team is helpful, professional and I only wish I could receive their quality of service for ALL of my online orders! Quality product from quality vendors! I could not ask for more. Thank you to Bespoke for making this a wonderful experience and for the dreamiest set of wishbone chairs!

I ordered wishbone dining chairs and afterwards reached out via email to customer service. They responded to my inquiry very quickly and politely via email and followed up with 2 phone calls. Their follow through on communication was excellent and wanted to make sure that I was satisfied with the product. Chairs arrived timely via Fed Ex. They are beautiful and make a great style statement.

We are extremely happy with The Lounge chair that we purchased from Bespoek. The ordering process was so simple, I felt included in the process with updates - and I felt that the customer service team went above and beyond with options for me due to longer shipment times than expected - I did not mind waiting the extra time for shipping, but they offered to cancel the order if the unexpected wait time would not have worked for me - that was so nice. The chair came in two boxes - we assembled it well and it is very comfortable we are very glad with the quality and style. We wondered if the upper chair could have been assembled and placed in one box and stool and platform for the chair in another box - as it was awkward/difficult to keep the back and bottom of chair aligned as well as the arm rests - definitely needed a second person to make it easier. Overall, 5 stars - very happy with the look, comfort customer service and value.

Chair arrived way late and was broken beyond repair. Seller only offered a 20% refund for a completely broken product

I ordered the Eames-style chair, and after what seemed like shady process, I got no email confirmation, once I used their online chat, I got really good customer service and the chair is exactly what I ordered online. I think they are a small business buying cargo loads from China, and they need to be more transparent about their timing, but I got what I was promised.

I never leave reviews, but I have never had a more confusing and sketchy online purchase. THIS COMPANY IS A SCAM (although they’re really good at looking legit at first). I would NOT recommend buying anything from them. I ordered two wishbone chairs at the beginning of June and received multiple texts/emails saying my order was delayed in getting to the warehouse (before even being shipped out to me); first it was June 20, then end of June, then July 12...then suddenly I received an email saying they've shipped, but the tracking link shows them going to New York (I live in Montana). Now they're telling me they sent me the wrong tracking link, and my chairs will be here in 3 days. I also kept getting odd/unprofessional replies including "Please note, due to Holiday in our Customer Success Team, we are experience delays in getting back to our customers." This is hands down the worst online shopping experience I've ever had. I don’t trust that I’ll get good quality chairs. At this point, I don’t want the order, just want my money back, and I'm looking for where I can report them for scamming.

I ordered 6 of the Wishbone Chairs in Black, with the Natural seat when they were on sale. I have been looking for chairs for out dining area for some time and finally pulled the trigger. They arrived in a week or two and are great quality. I wasn't sure if they worked with my table at first, but my designer daughter recommended I paint the metal legs on my table to a complimenting dark gray. That was pretty easy, and now I love the chairs in my space!

Ordered the wishbone chair from Bespoek. I originally changed my mind and was intending to return it, but I couldn't resist unpacking it when it came. Once I sat in it, I was a goner... super sturdy, comfortable, and holds up to cat claws. On top of that, responsive and genuine customer service! I'm keeping the chair and Bespoek in mind for future furniture.

Ordered my eames style lounge chair then saw some bad reviews about delivery. Very pleased to say the chair arrived only 1 day after the ETA on the tracker. Excellent communication from Mia and the team. Chair looks and feels like a quality item. Thanks to all involved. One happy customer.

I was looking for the Eiffel chairs with the dark wood legs for a while and I found them here and for the best price! I was pleased with how quickly the boxes arrived and the chairs were packed well in 2 boxes. I ordered a set of 4 and a set of 2. I’ll be checking back again when looking for more furniture for my space.

Waited for weeks for my new chair and ottoman to get delivered. Received multiple shipping emails and even got an apology for FedEx delaying shipment. Finally got the shipment and they only sent the metal accessories and none of the actual wood or leather components that make up the actual chair and ottoman. Now they want pictures of the empty box and refuse to issue a refund or give me any further information. Stay away from this company. UPDATE: The remainder of the chair finally arrived after sending them dozens of pictures of the empty box. Unfortunately the ottoman does not have a way of permanently attaching to the base it is supplied with. This means the ottoman often wobbles. They sent me a video meant to "fix" this issue. The video just led to the ottoman falling off of the base and scratching the wood on the ottoman. Now the ottoman is damaged. To refund the ottoman, they want it repackaged in its original packaging, and they want (surprise) more photos of the items inside the original box. They offered me a 10% discount to take down this review. This company is so awful I won't take their 10% discount. STAY AWAY.

I have had a wonderful customer service experience and the products I received are beautiful, comfortable and good quality! Would buy again in a heartbeat 💗! Thank you!

Don't hesitate to buy the Eames-look a like lounge chair! Yes, you will need to put it together yourself but it looks identical at a fraction of the price. It is my favourite chair in the living room.

I love my Eames Style chair! It came very well packaged. Also, it was relatively easy to put together. It is wider and heavier than I thought which makes it very comfy and stable to sit in. It’s supposed to be my chair, but my husband continually wants to steal it from me. The only hitch we had was the post not fitting in to the Ottoman. My husband shaved it down and then it fit. Otherwise this chair is amazing!

I saw an ad for the chair I purchased on Instagram and it was an impulse buy sometime in the middle of the night. I didn't receive any order or shipping confirmation so a few days later I checked my credit card and it was charged. I was a bit nervous but the next day everything showed up exactly as I ordered it. The product is great quality and looks great in my office.

My fiance had wanted this chair for a long time. I finally pulled the trigger and bought it for him for his birthday. After I ordered it, my significant other wasn't sure he was satisfied with the color of the leather he chose. Customer service was FANTASTIC in helping him ease his mind regarding his choice! The chair arrived earlier than expected and was packaged BRILLIANTLY! I have never received anything packed with such care! Assembly was simple! Our entire experience with Bespoek was OUTSTANDING and I would recommend to anyone to NOT HESITATE to do business with them!

My order arrived very quickly and was exactly as described. Beautiful pieces, made a huge difference to my space! Would order from this site again 100%. Fantastic service!

Just received my wishbone chairs and am in LOVE with them! The quality is top notch and at such a good value. I cannot compliment the customer service enough also - the first pair of chairs being delivered were misplaced by the shipping company. Without hesitation, these guys swept into action and made the situation right and re-shipped the chairs........... and i could not be happier!

Ordered some ghost chairs after doing a ton of research and am over the moon about how our kitchen table set turned out. These completed our little kitchen project and even my husband is a huge fan. The quality of the chairs is top notch and the chairs are comfortable!

I ordered two acrylic dining room chairs, they were the most affordable option I could find on the internet so I jumped at them. They arrived on time, packaged nicely, and completely undamaged. The customer service was also very impressive, I got text follow ups about the status of my package and a followup after they'd arrived. I have every intention of buying another set of chairs from here and am thoroughly looking forward to it!