
Chad Aaron
United States | 24 January 2020I ordered a pair of wishbone chairs that not only arrived two days early but in immaculate condition and for less than anywhere else. Communication was flawless throughout and I cannot wait yo order something else! Thanks guys!

Kaily
United States | 23 January 2020Another plug for this company! We love our Wishbone chairs in Beechwood with natural seats from BESPOEK! They came well packaged, delivered quickly, looks great in our house and were a fraction of the cost of those sold on other sites. We will definitely use BESPOEK again for future interior needs!

Martina Parker
United States | 23 January 2020I ordered two of the Wishbone chairs. Unfortunately one of them was slightly damaged in shipping. I called and showed them photos. They took care of the situation with sending me a replacement. I thought it was going to be a big pain sending the damaged chair back to them but they told me to donate it to a charity! Thats a wonderful company!!

Ginger Stewart
United States | 23 January 2020I ordered 4 of the black wishbones chairs. They arrived very well wrapped and protected. Chairs were in perfect condition. They are exactly as described. Very sturdy and very comfortable. I did speak with customer service once and received excellent service. Would order from this company again.

Mike Smith
United States | 13 January 2020Frustrating experience. I ordered Eames chair on 10 Dec 2019, site indicated chairs were "in stock". I immediately received an acknowledgement via text, then nothing. I reached out and the chair was delivered on 3 Jan 2020. When I went to assemble the chair, I found there were serious fitment issues. The embedded screw holes in the wood for mating with the metal leg supports did not align properly. One of the holes for the ottoman was out of line, so that the screw interfered with the support bracket. The press-fit support post does not mate well with the hole in the support bracket or the foot bracket. In fact after assembly when I sat on the ottoman, the cushion fell off and sent me tumbling. The support bracket holes for the chair were just slightly too short to properly mate with the chair screw holes. I was able to attach the bracket to the chair but none of the screws will properly seat within the recesses of the bracket. Further, the right chair arm's screw holes were misaligned with the steel bracket, but i made it work. Finally, the finish was poor and not well-done. There are rough portions on the wood, mainly in the curved areas - one can easily feel this and see it in the light. The finish was also blotchy in places, though most of the places are not readily apparent when fully assembled. I did not try to contact the company because the screws had already marred the brackets and the website indicated returns had to be perfect and I would have to pay for the return. Also, I was not wiling to incur a 15% restocking fee, as I will never by from byBespoek again. This company does not communicate well with its customers and its quality control is obviously non-existent, broken, and/or poorly executed. Mike Smith

Jeannie Pae
United States | 02 January 2020wishbone chairs are great quality and was exactly as I expected. customer service was quick. highly recommend this company and this product.

Pam
United States | 31 December 2019I ordered the Wishbone Chair / Premium-Quality Wood / Mid-Century Style, natural seat color, black wood. The chair is everything it’s advertised as and I’m very happy with my purchase. It is very sturdy and well built. Aesthetically speaking, I am pleased with the design and the fact that it looks as I would expect from the images online. It was delivered promptly and in excellent condition. Great chair at a great price! 👍🏻

KT
Netherlands | 25 December 2019I purchased the chairs from them. 4 stars for fast delivery and fairly good quality and awesome price. Wanted to have more dark walnut finishing but the actual color is little bright. Not a big deal since the color tone still matched my table and floor. Customer service and logistic system needs to improve it seems not very organized. system

Kristin M
United States | 10 December 2019I’ve been looking for a good Eames lounge replica for some time that was also vegan. After looking at multiple options, I found the vegan leather option at byBespoek. I was nervous purchasing sight unseen from what appears to be a fairly new company without a lot of reviews, but I must say, they did not disappoint. The customer service rep was great with answering my questions and the chair came quickly and was in perfect shape upon arrival. It was easy to assemble and is very comfortable, in addition to being a very convincing replica. If you’re looking for a convincing vegan friendly/wallet friendly version of one of the greatest chairs ever designed, I can’t recommend this company enough.

John
Denmark | 23 November 2019Woow what a great experience! Two weeks ago I ordered 2 lamps and 4 kitchen chairs at bybespoek. There was an issue with getting tracking codes and I went on livechat to explain this. Within 2 minutes I had a friendly customer agent on the phone explaining me that in their warehouse there was an issue with printing labels and such tracking codes wasn't passed on timely to me automatic. I really appreciate the friendly call so quickly after my request, and the fact he took time to carefully explain me the issue with the printer for labels. After I manually received a tracking a tracking code and the chairs arrived smoothly. I have to say the quality on the chairs are amazing. I ordered 4 wishbone chairs in american ash. I have two similar from Rove Concept, however the quality from byBESPOEK seems to be much higher and the back of the chair is made of one piece ws the quality from Rove Concept that is merged wood. Only issue I have now seen the chairs on sale. I will for sure recommend byBESPOEK customer service, super friendly, quick and by the look for me, better quality than others.

Gail Block
United States | 21 November 2019I ordered a lamp on Nov. 8 and there was a problem with communication and tracking from by Bespoek. When they realized that there was a major IT issue, they got in touch with me and followed up to make things right. Not everything always goes well with a company--but how they solve problems is, to me, a mark of true customer service. ByBespoek solved the problem with very reassuring communication and personal service. I would order from them again.

Leigh Burns
United Kingdom | 13 November 2019I was looking for some Wishbone chairs for my dining table and at first I bought them from a different company at a higher price but had to return as they were low quality... the back was made from 2 glued pieces as it turns out it's hard to bend wood but it also means it's easier to break. I was very specific and asked them on livechat on how the back is made and they were upfront about it and told me it's made from a single wood piece which makes it harder to break.

Coner Fitzgerald
United Kingdom | 05 November 2019The site is so easy to navigate, and the online customer service answered my questions about a sofa purchase under 40 seconds. Thank you!!

John
United Kingdom | 05 November 2019Excellent and warm customer service from a fantastic company! Will be using this company again and bugging all my friends to use!

Sophie Truscott
United States | 04 November 2019Love the chairs. Arrived in perfect condition, very stylish and comfortable. Very pleased with the purchase!

Danielle Cuccio
United States | 30 October 2019So happy with our purchase! We see the same chairs being sold all over the internet but for way more expensive! The chairs came QUICKLY, packaged perfectly. They were easy to remove from the boxes, no damages and look beautiful in our dining room. We are so happy with our purchase and I'll definitely be buying BESPOEK again!

Katherine Thompson
United States | 30 October 2019I would recommend these chairs and this company to anyone interested. Wonderful customer service and very satisfied with the chairs!

Jamie Scudder
United Kingdom | 25 October 2019Our chairs fit perfectly in our apartment. Sleek and very comfy, we are very happy with them! Thank you to Lee for being available to answer our questions on their delivery.

Kima
United States | 25 October 2019The chairs arrived in excellent condition and the quality is also excellent.

Haley
United States | 25 October 2019My chairs arrived quickly and fully assembled! I was worried they would be uncomfortable but they're perfect and customer service was on point. Great experience :)