Briana was very helpful and kind. Customer service made me feel at easy.

The process was easy to follow. Davinci virtual office solutions provided everything in order to complete the process. Customer Service was excellent.

We needed to organize the passing on of an access code from Davinci's receptionists to our social media consultants. This required a 5 minute window. Staci quickly understood our "problem" and left the receptionists a message on how to proceed.

Overall, it was a great experience. Brittany Love was my contact, and she was excellent (5 star). When she turned me over to the team to get set-up, I did receive some automated emails that did not fit my situation; thus, the 4-star overall rating.

Very nice and professional employees.

Briana was terrific!

If I had my way I would have given 0 star. Horrible. Eveytime my package needs to delivered, it get rejected by the associated company they use. I only receive one thing 1 every year and still cannot receive a piece of envelope by FEDEX. I always end up using someone else address or my house address. And I have been paying for 3 years.

The best!!! Briana & Jessica were amazing!

I spoke with Staci Wilson today. Staci was professional, polite, and genuinely eager to help. Staci took care of the issue and then followed up with me. She not only listened but heard my concerns (which is a rare quality nowadays). Thank you again for your excellent service.

Davinci provides excellent customer service! Any time I had questions or needed assistance, there was always a prompt response or help provided. I appreciate the team!!!

I received great service from knowledgeable individuals. I am very happy with the experience.

I called earlier this month to request several documents our accountants needed and spoke with Staci Wilson. Staci was professional, polite, and genuinely eager to help. She quickly arranged for others at Davinci to produce the documents needed and within an hour or so of our conversation they arrived in my email box. Staci then followed up to ensure my needs were met. This level of customer service has become a rare experience. Thank you again for your excellent service, Staci. You deserve a raise and a promotion :-)

I wanted to share my recent experience with your services, and I have to say, it hasn't been great. Firstly, dealing with a team in Salt Lake City, Utah, for an office in our Canadian neighbourhood is quite inconvenient. Not being able to pay in Canadian dollars adds an unnecessary complication, and the insistence on US dollars feels like an outdated hassle. While the sales process was quick, trying to get in touch afterward has been like pulling teeth. Having to explain things repeatedly to different people is frustrating and time-consuming. It's not the smooth post-sale service I was expecting. Moreover, there seems to be a bit of a communication gap. What we say often doesn't seem to sync up with what your team understands, and instead of addressing our concerns, there's a tendency to repeat requirements that weren't clear from the start. When trying to cancel our contract, suddenly there's an interest in what went wrong. It's a bit disappointing that this attention only comes out when we're trying to end things.

I feel difficulty in making Card payment, you should have other payment options as well.

Ashley Monahan is a great asset to Davinci. She is professional, responsive and has always been able to find solutions for us to suit our needs.

La respuesta ha sido muy tardada.

Brittany Love was super helpful. My request was complex, but she never flinched. She worked to verify what DaVinci could do and remained positive and upbeat throughout the entire time we spoke.

My initial setup experience with Brandi Dunlap was amazing. Her turnaround responses were very prompt, she didn't miss a beat. As a seasoned professional, exceptional customer service is scarce nowadays and it speaks volume on behalf of the company to be able to provide the clients with effective, professional, expedited responses; services. Hoping to receive the same customer experience throughout our virtual business journey. Thanks a bunch Brandi Dunlap..... YOU ROCK !

Thank you Ashley Monahan for resolving my issues you are very professional through the whole process and I appreciate that great job

Super nice, straightforward and efficient communication with Ashley Monahan. She resolved my issue in no time and was very helpful and polite.