Moneyway

Yorke House, Arleston Way, B90 4LH, Solihull, GB
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5.00
Based on 700 Reviews

5

90.00%

4

5.71%

3

1.14%

2

0.00%

1

3.14%
About Moneyway

Moneyway offer motor finance through a network of motor dealerships, internet introducers and brokers. Offering fixed term hire purchase arrangements, for the car market. Moneyway is a trading name of Secure Trust Bank PLC, the only UK bank awarded a Customer Service Excellence accreditation. You can have the confidence that Moneyway motor finance will be a sustainable partner that you can work with for years to come, sharing our years of industry experience. We aim to deliver a professional service to our customers.

Contact Info

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Miss Crystal
United Kingdom | 21 July 2024

Haven’t been given hardly no details of lender or contact details of problems accrued absolutely shocking service!

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Wendy -
United Kingdom | 20 July 2024

Excellent Service from the car garage to the finance company. Second time I have finance for a car with this company. Excellent customer service from Stuart & Team at hilton car garage.

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Mr Abdul
United Kingdom | 20 July 2024

It's very good

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Peter Whitehead
United Kingdom | 20 July 2024

I got my car! Hassle free but still with the caution, professionalism and standards any reputable Finance Company would ensure. Thank you

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MR SANTOS
United Kingdom | 19 July 2024

Couldn’t of been more straight forward, I’m really happy.

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Tom
United Kingdom | 19 July 2024

They have been helpful in helping me find car finance! Had my new car within a week 😁

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Mr Jason
United Kingdom | 19 July 2024

Fake u for everything

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Mr Courtney
United Kingdom | 19 July 2024

Will not ever be using these again and absolutely would NOT recommend anyone else to either. Just read through the Google reviews as i have posted a pretty lengthy one on there too about how they have screwed me over. One of quite a few one star reviews might I add that all seem to have a recurring theme. Few months in and the cars got issues and they do nothing. Customer service is non existent and the dealerships they work with are cowboys, and together they are only interested in taking your money and selling you crap

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Gary
United Kingdom | 18 July 2024

Dante introduced himself by phone as soon as i put my details in, gave a few cars to look at but I wasn’t ready to commit. He rang a few times see how I was getting on with no hassle or pushing which is exactly what I wanted. Found my own car let him know and 3 days later I’m driving it, great customer service and no pushy people trying to rush you into a purchase. Definitely recommend trying them out if your looking for a car with mediocre credit.

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Mr Ryan
United Kingdom | 18 July 2024

Easy to understand

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Mr OLUBODE
United Kingdom | 18 July 2024

The car finance process was fast , trustworthy and efficient . Kudos to Moneyway and the carfinance247 team

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Ellis Burgin
United Kingdom | 18 July 2024

Disgusting, immoral company- whatever you do AVOID MONEYWAY LIKE THE PLAGUE. My car broke down within a month of purchase, so I needed to reject the car through Moneyway finance. We are now 11 weeks into the complaint, and there is no resolution in sight. I am stuck paying for a car and insurance that I cannot drive, whilst undergoing significant and distressing hospital treatment. I desperately need a car that works to get to appointments, and have had to travel for 5 hours on public transport at times. Moneyway have shown no compassion or urgency to get this situation sorted. I have been told a few times that they are referring me to their 'specialist services' for support, and I have of course received nothing, and they cannot even tell me over the phone what these 'specialist services' do when I ask. When I desperately ask for a time scale on a specific step that has been dragging out for weeks, they will coldly say 'there isn't one.' They fail to call me back almost every time. It is very frustrating and adds to the stress of the situation. They have been very vague about the process throughout. Different advisors tell me different things, it has been a very confusing and difficult process to go through. At times, they have left the complaint for weeks on end without progressing it further or chasing it. At one point, my complaint handler went on leave and then went off sick straight after, and my complaint was not picked up, leaving it to drag out further. I now have to call every day to get them to chase various people involved in the complaint and get an update. Calling them constantly and getting no calls back is adding to my distress levels significantly. I have had to submit a complaint to the Financial Ombudsman Service about them to try and get this sorted. Whatever you do, AVOID THIS COMPANY. Their malpractice has cost me thousands of pounds that I am not sure that I will ever get back.

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Miss Michelle
United Kingdom | 18 July 2024

Everything was so easy and really helpful as it's the first time applying for finance on a car

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customer Stuart
United Kingdom | 18 July 2024

Brill staff thank you

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Susan
United Kingdom | 18 July 2024

Very easy process and great staff. Made my experience so good without any stress

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David Marlow
United Kingdom | 17 July 2024

They were very helpful in the whole process.

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Mr Ashley
United Kingdom | 17 July 2024

Really fast and good service

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Miss Christina
United Kingdom | 16 July 2024

They were great friendly with quick results

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John
United Kingdom | 16 July 2024

Really easy and smooth process , excellent to deal with

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Danny Rousen
United Kingdom | 15 July 2024

The service is exceptional!! All the staff are very helpful, very polite and a joy to talk to! I couldn't recommend this company enough!! Big shout out to Afzal Patel

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