Haider’s introduction to Mashroom was effortless. He explained and clarified ALL my queries, advised me well and was able to provide a good concise policy saving me lots on my premium. He was patient from the start and throughout all my consultations and never faltered in his advice. Knowing that he is my first port of call is also very comforting. He is experienced and knows his stuff and I could not ask for a better account manager, Thank you Haider for your due diligence and making this renewal so easy!

Excellent communication coupled with good product knowledge, bonus for us...... it saved money as well

Great call with Mash Room today who saved me over £160.00 on my buildings insurance.

Lauren from Mashroom, helped me through the process, along with her colleague's. Lauren especially made sure to keep in contact and update me, allowing me to ask any queries and ask for help if needs be. She would follow up the progress with the Solicitors and always keep me updated or make sure all was going as planned. To this day, Lauren is still keeping a look out till proposed completion date of 16th October 2023. Lauren has generally been great support and helped me greatly throughout the process. Her manner and professionalism was and is greatly appreciated. Thank you Lauren.

As others have said on here they send spam and think its OK so something strange is happening when they are sending unsolicited emails.

This is the second "Statement of Truth" with not an ounce of exaggeration re George Sinclair, Chris Potts of Mashroom. George and Chris certainly know their onions a la certain coastguards across the English Channel who say "Sheep" instead of "ship" All glory to George, Chris and Mashroom Recommended. They should be your first contact for property insurance in your phone Amen.

Always had a great experience through the lettings at Griffin I have had multiple properties & a great response from their office. Highly recommend anyone looking to rent/buy through Griffin. Really appreciate the help received so far.

Sunny Channa went above and beyond he was so easy to deal with and explained everything in detail. Sunny called me back when my quote was referred and he found another competitive quote, leaving me with a choice of 3 which all beat my current renewal quote. Thank you for saving me 1/3 off my renewal quote. I would not hesitate to use Mashroom again and thank you Sunny.

Very comprehensive information and help given to policy uptake

Landlords beware!!! After initially buying into this company ethos and recommending them to many friends who were buying rental properties, I am incredibly disappointed to find that they are not what they first seemed! They offer your tenant a 'deposit replacement scheme'. This is a fraction of what the regular deposit would be, but it is under the agreement that it will not be returned at the end of the tenancy. They advertise to landlords that they do not charge a fee for using the platform (rent collection and document storage), explaining that they make their money from the additional products that they sell, such as insurance and inventories (which I purchased as I recognised that they did need to make money somehow!). All good so far. Until, two years down the line and the tenant wants to remain in the property and the contract needs to be extended. Mashroom then casually drop in that they are now charging 2-5% for 'rent collection' services (BACS which is free in the UK). There was no advance warning and there is no other option than to stay with Mashroom and pay the additional fees or leave Mashroom and ask the tenant for a second deposit so that I can fulfil my legal obligations of the DPS.

Nikki understood my requirements from the initial call and provided a competitive call, there were cheaper quotes I received else where, however the cover provided was more suitable for me.

Good response, service and price, thanks

Have used this company twice in the last 10years Both sales went smoothly excellent communication from very experienced friendly and knowledgeable staff. Would reccomend if your wishing to sell your property

The dashboard was sort of difficult for me (I'm a technophobe), but the staff are quite helpful in assisting you navigate the process. Tayla in particular, was extremely patient. Thank you. The prompts for all the legal documentations was great for me, kept me out of trouble and the different support services were helpful in ensuring things went smoothly. Great company to work with.

Griffin are a great online agent. They have software that is easy to use and the pricing system is fair and flexible. They help quickly if you have questions and their photographer is very professional and produces good photos. You handle all the interaction with prospective buyers yourself so it’s easy to control in the way you want.

Very positive with an excellent outcome for me.

Sonny was extremely clear in his questions, obviously knew his systems very well in order to navigate and change extras in order to adjust and provide revised quotes and made an experience I was looking forward to an OK experience.

Great service - straight to the point - big saving

My Mum has used Mashroom in the past and suggested I contacted them about rent protection. Sunny Channa made the process of buying rent protection really easy, he's calm, polite and very informative. Mashroom came up almost £50 cheaper than Legal 4 Landlords who I was previously with so was happy about that. I can't comment on the actual cover as I've not needed to use it yet (fingers crossed I never need to) but Sunny made the process of buying it a 5 star experience. Thanks!

Sunny was very helpful and made the process very easy and offered great rates for the insurance.