Returned a Chinese leather sofa from Wayfair in Dec.2019, delivered missing its legs, acceptance refused, I opted to check on-line with Saxon Furniture. Their people worked with me to provide a similar sofa in style and color, but $1000 cheaper, with superb English craftsmanship. So glad Wayfair screwed-up giving me an opportunity to purchase from Saxon. I would highly recommend them to anyone seeking superb quality at reasonable price.

We bought two Scroll chairs from Timeless Chesterfield. We were hesitant at first about the prospect of purchasing a higher value product online, especially about the delivery process and all that it entails (from UK to Canada). But the international shipping team at Timeless Chesterfield was so courteous and professional that the whole process, from choosing the product all the way to final delivery was surprisingly easy and efficient. The chairs themselves are really well crafted, beyond what we were hoping for. We would order again without hesitation!

I bought 2 Chesterfieldsofas and everything was perfect.These handmade english furnitures are beautiful and you feel and see the high quality of english craftsmanship.The delivery was fast and without problems. They have a good and friendly service. Greetings from Germany Lars

My experience was wonderful from start to end. I live in Pennsylvania. It was very easy to get in touch with Timeless Chesterfield. They did a great job of keeping me informed every step of the way. We opted to have the concierge service which meant our sofa was assembled and put in place and all the boxing materials removed. Everyone who works at Timeless Chesterfield was wonderful! Most importantly sofa is beautiful and professionally made and exactly as it was described. We could not be happier!

We have received the sofa today. Its quality seems impressive and it is really beautiful in the office. This is something I have dreamt about for 10 years !

Received my Chesterfield sofa and footstool couple of days ago. They both look great to the finest detail and I get many compliments from guests. The living room, where we placed the furniture, looks very cozy now that me and my family mostly spend our time in there and the sofa feels so comfortable both for sitting and sleeping. I wanted a Chesterfield sofa for a very long time and since I decided to get one, it was a tough job to find one that would meet my expectations - there was always something wrong, either the size, materials or designs that mostly looked like poor replica. Then I came across Timeless Chesterfields and I realized that I just have to order it from master craftsmen. The customer service is also very helpful and friendly. Until next time! Daina

Dear all, Thank you so much for the two most beautiful sofas! Masterpieces of excellent quality and fine craftsmanship. The bespoke measures as well as the chosen fabric fit perfectly into the setting of the new living room and highlight the refurbishment. Your friendly support and advice during the period of planning up until shipment was very much appreciated. Quality furniture combined with courteous and professional customer services?! See Saxon Ltd., Lancashire! A very good experience.

Delighted with our Chesterfield products and the service provided. We configured our sofas online, received timely and frequent updates, delivery and setup was predictable, friendly and courteous. What more can I say, perfect and seamless transaction and it’s not an insignificant amount of money - great product, great service !

The entire experience, from beginning to end, was excellent. We had all of our initial questions answered promptly, received multiple samples in the mail to help us choose color and leather type, and felt well taken care of by everyone we encountered at Timeless Chesterfields. It’s nice to know that we can receive a quality product combined with quality service and customer care.

Un grand bravo de France pour la gentillesse et le professionnalisme de tous les collaborateurs de votre société. De la commande à la livraison : tout était parfait. Sincèrement merci Béatrice & Régis Meunier

Service clients parfaits, rapidité de production des canapés et livraison en France soignée ! Je recommande cette entreprise les yeux fermés !

Absolument ravi du produit commandé et fabriqué par Timeless, à savoir un canapé chesterfield 5 places; il est magnifique, confortable et fidèle à nos attentes. Un merci également à saxonfurniture qui nous a accompagné tout au long de notre achat.

absolutely delighted, professional and polite sales staff, would certainly consider using them again

Very professional customer service and an high-end product.

Excellent product. Was delivered on time and was carried into the house and assembled by 2 great guys. Have already recommended company to others.

Great support - and answering . Really professional furniture which was delivered in time ! I like the chairs very much and they are nice into my house

100% ok Shipped in italy Many many Thanks 100% original Molto felici....Michele mamma e papà

Easy to work with great product

I am really pleased with the Chesterfield sofa that I purchased from Timeless Chesterfields. The quality of the sofa is excellent and I was kept well informed from placing the order to delivery. As production was about to start I received a sample of the leather so that I could confirm that my chosen colour was as I expected. The delivery staff were very professional with the sofa well protected until it was placed in position and all packaging was removed by the team This was my first purchase from Timeless and I would have no hesitation in recommending them.

Timeless gave an excellent service from start to finish, from on-line ordering to on time delivery. Communication by email and 'phone was efficient and their care taken in ensuring our happiness with our order was without fault. Oh, yes the sofa is of expected quality too. Don't have any worries or concerns about using this company.