Great experience with the Little Gem. My partner and I both had our engagement rings made with custom designs. Both rings are gorgeous and exceed expectations. Lovely people and beautiful quality jewellery. Definitely recommend.

We have read all the great reviews of this business but sadly our experience did not match them. A commissioned golden wedding anniversary pendant was just finished on time, nearly a month later than quoted, but the chain, chosen by James, was not the length promised, another one was not available and so the pendant could not be worn. It was even suggested that the recipient had an unusually thick neck. A month later, after several chasings, miscommunication and various excuses, we still await a replacement chain so the pendant can be worn. Embarrassing, upsetting and time-consuming. Update: Chain finally produced 16 September when James avoided us and we were berated for leaving this review. Extraordinary.

My husband commissioned a bespoke piece of jewellery for me to celebrate our 20th Wedding anniversary. I had several rings inherited from my grandmother and mother which I rarely wore and decided I wanted to incorporate the stones into a bracelet I could wear everyday. Lou and James did a wonderful job at every stage from the first tentative ideas all through the design process to the final beautiful unique bangle which includes the diamonds and rubies I already had plus a gorgeous new emerald to celebrate 20 years of marriage. The whole process was both very professional but also very friendly. I would highly recommend Little Gem to anyone looking for great service and a very special piece of jewellery.

I had a fantastic experience with the Little Gem! They were very responsive as soon as i reached out, and keen to understand exactly what i was looking for. They helped me convert a vintage pendant into an earing, and sourced and designed a matching one. The quality of the work was excellent, and they perfectly matched the gemstone from the original pendant to the new one. They were fair on pricing and helped set expectations early and noted the things that would potentially cost more or less to help me budget. James and Lou were knowledgeable and friendly throughout the process and I would absolutely work with them again! Thanks for a very special job well done!

The Little Gem were amazing from start to finish when purchasing my engagement ring for my partner. We started with a design consultation on what style, metal and stone, then moved on to hand picking the diamond from a choice of beautiful stones. Then the ring is handmade bespoke to order in the goldsmiths workshop on site, it’s amazing to see the craftsmanship and care this family business puts into their work. My partner was over the moon with the result, she loves that the ring is bespoke to her and nobody can have exactly the same style ring as her unlike other jewellery stores. I would highly recommend The Little Gem for all jewellery, but especially engagement rings, as a man who knows little about diamonds or rings, James explained everything in an easy to understand and digestible format that made me at ease when choosing the right ring for my future wife. I’m glad I chose this family run business in the heart of Sevenoaks town.

I was looking to get a bespoke ring made after finding my dream wedding ring in a high street shop at a price over my budget, and my friend recommended The Little Gem to me. It is almost an hour from where I live but was well worth the trip and I am so glad I didn’t go elsewhere. James and Lou are clearly a dream team with such expertise and passion about jewellery and the art of designing and making it. They wanted to make sure my wedding ring’s shape fitted alongside my engagement ring for optimum appearance so I left my engagement ring with them, mainly because I live so far away. When I collected my ring I was blown away by the quality. James always takes the time to explain the finer details that we might miss or not know about when it comes to jewellery and stones etc. I have no doubt that my ring has been made using the finest metals and stones and will last a lifetime. He gave me advice on how to look after it and keep it looking it’s best. He also gave me a brilliant price. A very personable, friendly and knowledgable duo who are a pleasure to deal with. I will be returning!

I had a gorgeous ruby and diamond eternity ring designed and made here for my 21st birthday. The service was outstanding and we were made to feel very special and welcomed throughout our visits. The goldsmiths were extremely friendly and truly passionate about the jewellery, demonstrating knowledge about the gems and metals. I was delighted with the finished product and would highly recommend The Little Gem to everyone.

Wonderful, friendly and knowledgeable service. They did a quick but professional turnaround of my engagement ring which needed resizing. very pleased with the service and have used them again!

We have just picked our Wedding rings up and we honestly couldn't be happier, they are absolutely perfect, everything we wanted and more. We just want to say a huge Thank you to the care we have received. They are certainly the guys you need to go to if you not only want the perfect ring but also the customer service is incredible, definitely stand out from the usual highstreet jewelers. Thanks again to you both. Charlotte & Dan x

I have no problem at all recommending Little Gem. Lou & James, who combine jewellery making experience with creative flair, have been extremely helpful and professional in delivering several projects. All at very competitive prices. I now have a brand new modern ring made by Lou from my ‘scrap’ old unworn pieces, a lovely sapphire ring which has been repaired and reset, and an inherited rather plain bracelet now sports a gorgeous diamond embellished medallion thanks to some inspiration from James. And, my rather dirty and worn Rolex has a new lease of life. Very pleased.

We had our bespoke wedding rings made here. Great experience, lovely family owned business. Really helpful, would definitely recommend

I was extremely pleased with the service I received from Little Gem jewellers. I lost a stone from my eternity ring at the beginning of the pandemic and was frustrated at not being able to source a jeweller to repair it. Little Gem was a great discovery. James rebuilt my ring using the existing stones and I now have a beautiful ‘new’ ring. The service was quick, professional and reasonably priced. I highly recommend The Little Gem.

What a lovely addition to the Sevenoaks local traders. Family business, really friendly and very reasonable to get jewellery repaired. Did an amazing job on 3 different pieces.

A very personable and professional outfit who specialise in bespoke jewellery at affordable prices. I can recommend them without hesitation.

I was recommended to speak to James at little Gem by a friend, as I was looking for a diamond eternity ring as a surprise gift for my wife’s 50th birthday. What can I say , one of the best recommendations I have ever been given..!!! Due to the surprise nature of the gift, and the fact that I couldn’t get over to James shop without alerting my wife, James was happy to meet me on a freezing cold and wet Saturday morning in a local car park, to discuss ideas, sizing and timings. James is incredibly passionate about his job and extremely knowledgeable about the whole Gem industry, but above all, he is a thoroughly lovely chap and an absolute pleasure to deal with. Nothing was too much trouble for James to help me achieve exactly what I was after for my wife. His expertise and professionalism was second to none, and I immediately knew why my friend had recommended Little Gem….!! Little Gem are an incredible set up based in a delightful little boutique shop in Sevenoaks. They truly are a wonderful father and son team… James with his knowledge and passion , and Lou with his expertise and master craftmanship… a perfect combination…!! The look of total surprise and utter joy on my wife’s face when she opened the ring box on her birthday , was all down to James and Lou. The ring is utterly sensational and a real showstopper. …I cannot thank you guys enough and give you enough praise…!! Not only did Little Gem manage to capture exactly the vision I had in my mind , they also managed to beat any other price out there hands down. I have absolutely no hesitation in recommending James and Lou ( Little Gem) to anyone. From our very first meeting, to the delivery of the stunning 3 row diamond set eternity ring, James had it all under control , and went above and beyond from start to finish… An absolutely Five Star performance, and a totally deserved Five Star rating from me. Well done indeed Little Gem…xx

Only popped in to have a look and was blown away by their expertise and knowledge. We had a stunning eternity ring made and I’m totally thrilled with it. Highly recommend James and Lou. Such wonderful people and customer service is outstanding. Thank you for my perfect ring.

I’m so glad I found this little Gem. Initially went in to enquire about watch batteries and I found them to be so reasonably priced - I ended up with a battery replacement, polish and repair to the clasp on my Cartier Santos watch, it’s like new! Whilst in there I got to talking with James and it was clear he has such a passion and knowledge for diamonds. I asked him to get some ideas for engagement rings for my other half. James got straight to it, sourced some stones, emailed over a breakdown of costs, detailed info and options and a video of the design. We were then able to come and view the stones and pick our preference. Then he handed it over to Lou to work his magic and he did just that. I am now the proud owner of the most stunning ring I could have wished for. Totally surpassed our expectations and they do not take liberties on price. A lovely family run business with the highest level of customer service. Everyone is made to feel welcome and important and looked after no matter how big or small your budget. We are over the moon and will definitely be lifelong customers. Thank you again James and Lou!

I cannot recommend The Little Gem highly enough! There is no comparison to a high street jewellers in any way. The personal service and attention I received from James and Lou was so friendly and professional, they ensure that your hand crafted item is perfect in design, size, fit snd finish for you. I commissioned an eternity ring asking for a contemporary design with a wow factor and with their help that is just what I received. I absolutely love it!

Great service. James clearly proud of his family heritage in jewellery and that shows.

Excellent service, very friendly and super helpful. I would highly recommend The Little Gem.