As described good delivery and good quality products would buy from again

great products & service

very good service and happy with the product

Beautiful products as always! Yes delivery took a little longer than expected, but the products more than made up for this! If you want timeless pieces of furniture then look no further.

Good communication , delivery arrived within the 10 days as stated. Website is easy to use. Chairs arrived very well packaged and they are beautiful quality chairs. Wouldn’t hesitate to use them again. Very happy.

Absolutely appalling communication. Company expects you to be in all day every day to accept the delivery with no time slot given. I contacted the company for clarification to be told it would arrive before 6PM and I would get a call an hour before from the driver... it got to 5PM and there was no call. Phone line also closes at 4PM so you have to be reliant on someone picking up your email to get any information (and the information in my experience was to just repeat it would be with me before 6PM). This was the second attempt at delivery with the same thing happening the first time. I do not recommend this company based on their shockingly poor reliability and communication.

Quick efficient delivery and love the products so much - my friends are already ordering the same armchairs as we got because they are so comfy. Hope they bring out a foot stool to go with them as that’s only thing we are now missing

I am so impressed with my furniture, it’s exactly how it looks on the website and matches exactly to the “look” I was going for. I had no issues with the delivery, and overall - I had a very good experience. Would definitely use them again and recommend.

Love my chair!! The delivery was a bit longer than expected but worth the wait. Thank you

Very reactive customer service, good communication

The furniture took longer in arriving than what i had been told in the website when i agreed. When you buy a chair and a desk in a website with FEW items, SAME MATERIAL, SAME COLOUR AND FINISHING....and that items are "a desk and a chair" of course they will go together. Well, matters that the chair and the desk can't combine. I can't put them one next to the other because it is NOT a match for the eye. LOOKS AWFUL when the wood has a different finish on the base colour to put both furniture together.... just different families although are same line and style. IF YOU BUT ONLINE, you trust the pics are not retouched for the web site. Anyway... both items are EXTREMELY nice, just don't go together. BE SUPER careful if you re buying goods from different familes.

Good product but arrived three months later than the original long delivery date (which I mostly understood due to Covid/Suez/Brexit) however the poor communication felt less acceptable - I was given a delivery date on more than one occasion which was then missed with no communication from Six until I contacted them...

After three and a half weeks of trying to find a time that was convenient for the “in-house” delivery team to deliver, I am now waiting for even a response on my request for a refund. The products are nice but logistically the company doesn’t compare with competitors. The assumption is you will be at home at all times to receive deliveries at their convenience. Would not recommend.

Beautiful chairs. Took ages to arrive, much longer than estimated. A couple of the stairs are a bit wonky/ aren't quite level, which is a shame given the price.

The dining chairs just arrived, really gorgeous, well packaged, and had no issues at all. Seat Pads are also lovely too. Delivery was only delayed an additional week but was given quite late notice. Generally, communication was very good, but we ordered through our trade business as it's for commercial use, and they were very attentive - I'd recommend. Also just found out the gorgeous style of chairs they sell is an imitation of Modernist Swiss Architect, Pierre Jeanneret (Le Corbusier's cousin) if anyone is interested they go for a few thousand each, so this is a good replica.

A beautiful product, delivered well by a helpful driver. Easy to recommend the company and the product.

I’m simply in love with my rattan dining chair! Thank you so much x

Overall the service was good - the one negative comment I do have is that I received a faulty chair. Customer service were quick to respond and will take the faulty chair back and replace it with a new chair however I am a little disheartened that I have not received any other kind of compensation considering I have to wait for stock to come back to get the replacement and have to go through this process at no fault of my own. Would have been a nice gesture to at least get a £10-£20 voucher for the website.

Positives: 1. Stunning selection 2. Actually gave us a bulk discount Negatives: 1. We ordered a sofa months in advance, way longer than the proposed 6 weeks lead time. They told us it will be several weeks late only one day before our agreed on delivery date, after WE called them to check. We were in regular contact with them for months and yet, not once did they mention anything about an expected delay. 2. The lounge chair we bought had a big scratch. They sent us a replacement 2 weeks later. It also has a scratch, but smaller, so we decided to live with it and not deal with this company any longer. Also, the rattan of the chair starts sagging after you sit on it twice. We tried it on two chairs, mark my words. 3. We ordered a simple seat pad. Told us it didn't meet their standards so they would make a new one. Fair enough. However, they said it would take another 3 weeks... to make a seat pad...

Very disappointed buyer. I recently acquired dining chairs from Six the Residence. They were advertised as, 'IN STOCK & READY TO SHIP'. This led to our decision to purchase as we had no dining chairs, however the bold sales technique is not accurate and the wait is extremely long. To make things worse the Six The Residence live chat team and email team would not reply to direct questions. I asked numerous times on the order and every time a specific question was asked they would not respond. I asked for action, either an expedited delivery or compensation, they finally responded to say they would not fulfil either and stand by their advertising of IN STOCK & READY TO SHIP. Awful experience, spent over £2k, no dining chairs for a month, no respect shown, treated terribly, I would never use again and advise you not to purchase their products.