Functionality is essential. We are a communication app that relies heavily on send and receive SMS. Documentation is on point. Support the is great.

Twilio has been a great tool for several communication projects. It's easy-to-implement API has allowed us to easily add an outbound SMS feature to one of our user management applications. It also allowed us to implement a internal call routing system for our IT department. One of the great parts about Twilio is the pricing. The flat-rate pricing is great for our organization, which has a small volume of calls and SMS traffic.

Twilio's API and service provide a uniquely affordable access to provide mass communications. The service is reliable and available when needed for all needs.

We had an issue with texts being received in India. Customer service was very responsive and helped resolve the issue.

The service of Twilio is impressive, most questions can be responsed rapidly, The solution can give you a satisfied negotiation, not just ads.

Twilio is very reliable!

Great voip services I'm using tham for few years fast response to any needs of my phone service

We recently implemented a system to allow customers to call in to get lab results for specific items and has saved our office and lab staff time making the calls and now our customers can get the results on their own terms and it saves us time on making the calls and leaving messages

Easy to implement with my Java web application

they have all options you need for automated calling or text

Twilio services (SMS/VOICE) are really excellent, appreciate if twilio can expand Shortcodes / SenderId facility to all regions.

Twilio proved to be a very reliable provider for all sorts of telephony services. We've been working with them for several years now and we are very pleased. It starts with the informative web site and continues to the responsive support team. New requests are always answered quickly even if not implemented. And we always feel there is someone who is listening to us and can assist.

highly good service, i appreciate evey one who has participate in that. thank you.

Bad customer service

so easy to use and create!

I have always been happy with Twilio's support. Good work.

Using it for international communications for a booking system based in Europe. Can't recommend it enough really!

The documentation and use cases that twilio shares are just a cut above the rest.

Twilio is both affordable and reliable and I refer all my customers to them.

Easily the best, most trusted way to send/receive text messages, with a brilliant, simple, and reliable API