Really diabolical there lack of communication is a disgrace please beware when you buy anything they do not do refunds try and palm you off with a discount I told them 3 weeks ago I did not want a partial refund I wanted my money back as the Chrome balls that look great on there website were cheep junk and were no bigger than a tennis ball I am still waiting on them to give me return address and a refund if you want to lose money get messed about please buy everything

I used Mevano for the first time, big mistake. I ordered, as per the website, Harry Potter floating candles. Candles arrived but not what I ordered!! I advised customer services immediately asking for a "returns label" this arrive via email, I printed off but 48 hours later the Post Office returned my parcel advising no one at the address SK6 2QN. Worse experience I've ever had, sorry but it's the truth.

Great communication and fast delivery, highly recommended seller!

Very good service glad to received quick

The picture used to sell them makes them look much bigger ..but in actual fact they are so small

Nice healthy plants

Very good and swift to reply to any questions and plants where very good when arrived

Very healthy plants and very well packed for delivery

Order arrived really quickly I didn't expect that, communication on the highest level possible.Now just waiting for results. So quick update,after over year. No luck with seeds,wasted money.

I am not happy with either of the items that I've purchased from you I have constantly tried to find out how to return these items without occurring any additional payments and to get a full refund for the items that I have purchased from you. I am not happy due to the fact that these items are not of merchantable quality the spheres I brought from you are nothing like the photograph that you use for advertising they also one of them arrived dented despite being made of stainless steel as you've claimed. The tool set has been cheaply molded to be manufactured and I can't see any of that item being useful in the garden for that reason I would like to return both items. It sounds like you have somebody working for you who has been posting your items for sale on marketplace Facebook which again in my opinion is a breaching standard not to mention misleading advertising as I assumed that I was buying from this person direct and not having to buy from a third party. Soon as possible I don't have WhatsApp and I am not going to download software onto my laptop just so that I can contact you that I do not use I want a full refund for these items and to return the items to you that are damaged and are not fit for purpose

Goods not up to scratch

False advertising. Item is not even close to what is stated in the advert. Also the product was broken on arrival. Although it was going to be sent back anyway. A complete waste of time money and effort. I will never buy from them again and advise others to do the same. Many thanks. Bob Thornton.

Not sure why you’re asking for a review as it’s obviously not going to be good. Ordered some seeds using Apple Pay. Two days later I was sent an automated email saying Mevano have issued a refund. No explanation as to why, I assumed it was because they didn’t have the item in question. After another four days and no refund I emailed asking where the refund was and for some form of explanation as to why a refund had been issued. My refund did appear later that day but I’ve still had no communication explaining why the item wasn’t/couldn’t be delivered. So no, not a great experience.

Really respond to your questions and helpful

Goods recieved as descibed and in good condition. Need to improve communication with customer to advise delivery

You cancelled my order without an explanation a d I hope you put the money back in my account I won't be using your service again

great service

Very prompt delivery

Delivery was great but trying to return package and got a label the would cost £4, the label is only for weight up to 2kg not 5kg and would cost me £13 emailed 3 times for advice and new label not reply as of today

Absolutely shocking company. Item sent in January and wasn’t suitable. It’s taken another 2 months to get some sort of resolution.