SQlab USA

1 Northshore Dr. SE, WA 98672, White Salmon, US
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4.50
Based on 539 Reviews

5

78.11%

4

7.42%

3

5.38%

2

1.86%

1

7.24%
About SQlab USA

Contact Info

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Bob
United States | 13 May 2024

In looking for a pain free saddle it was recommended I look at SQlab. In doing so I came across the free “Measure me” set. They sent it out really fast. With it and the website information I was able to quickly decide on which saddle to purchase.

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Joseph Patton
United States | 11 May 2024

Referred here by reddit users. Sq has excellent customer service who helped me with saddle knowledge. They first sent me the free measuring kit. Worked great! Update: I got the Wardy special edition colorway... Saddle makes my rides SOOOO much better. No more numbness in my private areas due to mis-sized saddle. Sizing tool worked perfectly. Between new saddle and going clipless, I've shaved 20 minutes off my 15 mile loop!

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John Whitehead
United States | 07 May 2024

The instructions of measuring the width of your seat and the ability to choose the correct seat for your riding style was very helpful for me.

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Kirk
United States | 07 May 2024

Quick replies were helpful & appreciated when I asked new product questions . I like my new saddle . Im still getting used to it & would like to talk to tech about saddle tilt & bum placement . The only reason I gave a 4 instead of a 5 is the need to have communication with the design team to adjust my seat the way it was intended to be used . Thanks

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Colin C
United States | 04 May 2024

The free self assessment kit is very generous. Thx for offering that.

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Kurt
United States | 04 May 2024

Great products, great service…. What more could you want ?

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Gary Mikulski
United States | 03 May 2024

Great experience! Sizing kit arrived, was easy to use, and quickly gave me my size. Once I ordered, shipping was quick! I've been loving the new saddle. Super comfortable and seems to be durable!

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Douglas Gentile
United States | 01 May 2024

Great service, great bike seat.

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JAMES MALIA
United States | 30 April 2024

Delivery was delayed. But eventually got the item and its great. No more numbness and pain. Don't think about saddle when I'm riding now.

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John Komassa
United States | 25 April 2024

Received "measure me" to assure the seat would fit me.

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Ronnie D
United States | 24 April 2024

Great company great products great prices fast shipping love it !!!

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Fred
Canada | 22 April 2024

Great saddle, but shipping time from purchase was too long.

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Lou Kohl
United States | 20 April 2024

Generous crash/replacement policy, prompt and friendly response to email inquiries.

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Unhappy
United States | 13 April 2024

Tried to return one item and have not been refunded. My emails to customer support are going unanswered.

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Don
United States | 11 April 2024

Informative, honest website, and excellent customer service.

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MJ
United States | 10 April 2024

Very comfortable and well-designed saddle. I liked it so much on one of my bikes, that I bought another saddle of the same size and model for another of my bikes. Highly recommend the product.

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Jared Meyer
United States | 10 April 2024

While SQ Labs was very quick to respond and good communication. They were not able to replace my broken saddle. They even gave me a great discount because mine broke, after many years of riding. My main problem, is they charged my card, but were not able to ship me a new saddle. This was very disappointing, but will not keep me from buying SQ Labs again.

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Barry Weiss
United States | 08 April 2024

Over the top customer service and excellent product lineup.

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KGT
United States | 07 April 2024

I had ordered the wrong sized saddle and contacted customer service to arrange for return and credit. They were very friendly and helpful. I returned the saddle and my credit was processed immediately so I could reorder.

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Mark Culhane
United States | 07 April 2024

I was very hopeful for this product but after purchasing was never able to test it. Days after accepting my payment I was told they were sold out and promptly refunded. Then a couple weeks later I received an email saying the product was back on stock, but still showed as sold out on the website. It may be an awesome product but they have serious problems with their website and inventory control.

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