Good website and checkout, with prompt shipment. Customer service gave timely help with tracking. Quality merchandise that is somewhat hard to find elsewhere, with price justified.

Quick service. Product arrive in a timely fashion as ordered.

I brought my first SQ Labs saddle about five years ago but it got ruined in a crash. This is my second SQ Labs saddle and the best one yet. Very comfortable, great saddle! Makes the riding experience that much better, thank you!

This saddle is very well made and comfortable. From the first ride it was so much better than other saddles I have used

I received my Sit bone measuring tools promptly. I also received prompt and responses to my questions about their saddles. This seems like a great company. I’m just waiting for my saddle to be in stock again.

No more lower back pain, a good uphill perch, and I quiet Grendel bone. Best saddle I’ve ever owned. Definitely worth the extra cost.

The provided fit kits provided help me mind what best fits me—excellent quality saddle, very comfortable for my use.

2nd order of 2pr of SQ Lab's liner shorts. Excellent chamois and breathable perforated fabric. Fast shipping too.

Transaction went smooth and the product is excellent.

Very poor customer service

Well, the link sent me to the German version, hopefully folks can read this. I like these inner bar-ends, use them on my Giant Trance, for trail riding here in SoCal. The provide another hand position, (or two), including climbing & flat sections. Nice fit and ergo feel, seem to be well made, and fit snugly before even tightening. I have them on Salsa Bend Deluxe 720mm bars, (they have a 23 degree back-sweep, similar to some of the SQLabs). My only complaint, (not a fault of the inner-bars, is I'm unable to grasp these with 3 fingers, (& a thumb), since my brake hydraulic reservoir is in the way. Yes, I could have gone with the 410 / 402 set up, but I like a long grip, to move hands in or out on the bars. The way I run my other controls, I have these right next to grips, (bolt on type). I keep mine facing forward quite a bit, works fine, (less likely to hit them in a crash, too, hopefully). Would recommend for those wanting other hand positions, different type of leverage points on their bars.

Been 3 weeks and im still not getting my refund

Awesome seat, fits me fat ass perfectly and I don’t even ride with a chamois anymore. If your thinking about, do it, you won’t regret it

The shipment is too slow plus the shipping fee of $30 did not cover duties and taxes. I placed an order 8 days ago and it only got shipped 5 days after that. I had to email them just to get the tracking number. Not really worth buying from this site for Canadian customers.

Got these bars on 3 different bike to get rid of wrist pain

The service from the website was without fault. Very fast and easy. The saddle was perhaps not appropriate for me. First, I am 67 and ride maybe 100 miles a week. So not hard core. Saddle was minimalist. I really like the shape and it feels good but prefer my Fizik Argo with a bit more padding. I believe hard core roadies may really like this saddle, but its marginal for me.

Only prob was shipping took a while

Excellent customer service! Fast shipping and the saddle is PERFECT!

OMG, best upgrade ever! These handlebars (311 FL-X) are amazing. It is a night and day difference in vibration dampening compered to the stock alloy handlebars that came on my bike.

I have ordered two carbon handlebars and one stem previously. I tried to order another stem and after accepting my order, I received and email indicating that my order was cancelled with no reason stated. I looked for a phone number on the website and couldn’t find a phone number to call to try and rectify the problem. By googling the company, I was able to find a contact number for the company. I was able to talk to someone who said that my order was cancelled because they thought it could be a fraudulent order, meanwhile I had ordered from them more than once previously. She recommended that I try the order again. The order did go through on the second try. Once the order went through, there was no tracking information provided and it did take longer than most online orders to receive. I did have to email the same person that helped me previously to get the tracking number. Seems like a lot to go through to order a stem?