This family run company are professional and personal in equal measures. They are accessible, approachable & friendly. They strive to make a somewhat complicated task straight forward. They keep yourself and your family at the heart of everything they do. We have been dealing with them for 10 years and it's a pleasure to deal with them each time. Put your trust in them, they won't let you down!

We have been going to the insurance helpline for life & critical illness cover /renewals for the past 10years, and have always had an excellent service. Our advisor Natalie was knowledgable, very patient and just lovely to deal with. Highly recommend!

It was Kieran, our advisor that we were really impressed with. When we got the policy, we really didn't expect that we would ever have to make a claim, but my husband's health deteriorated and his doctor signed him off work. We were devastated, and didn't know what to do. I called Kieran and explained the situation and he assured us that he was covered for this, as we had critical illness cover. He helped us through one of the hardest time of our lives. It was hard enough dealing with the fact that he could no longer work, as well as the claim process. He was there every step of the way. I've never been that fortunate. Usually the advisor will arrange a policy and then you never hear from them again. Well all I can say is, if anyone out there is thinking of life insurance, I would recommend this company, but ask for Kieran to do your paperwork... you can then be rest assured that you'll be protected 109%. Thank you Kieran

Excellence service! Natalie was extremely helpful and explained things fully so we could make the correct decision for us :)

Natalie has provided great advice which made choosing the right policies easier.

Natalie got in touch with us as we needed to renewed our very outdated life Insurences. She was very professional and clear in what our new policies would include. Easy to talk to and very prompt in getting things set up.

Fast and easy process

I was contacted by Donna regarding my life & critical illness policy which I had for over 10 years. Donna put me in touch with Natalie who was professional and knowledgeable throughout the process, which thanks to Natalie was incredibly quick and painless. Natalie helped us choose a policy that would benefit us most and at the best price available. I would highly recommend the Insurance helpline to my friends and family. Both Donna and Natalie were superb and a credit to the company :)

Natalie helped us renew our life insurance and critical illness cover, she found a better policy with get expert knowledge made things really easy to understand

Insurance made easy, always well informed of my policy throughout the process great communication was key Gave me the best opportunity to look at several options and proceeded with the one that’s best for me and my family! Can’t thanks Natalie and the team enough Thanks

We have recently had the pleasure of working with Natalie @ The Insurance Helpline for our insurance needs, and we must say it was a truly positive experience. She demonstrated exceptional knowledge and expertise in the insurance industry. She patiently walked us through the various policy options, explained complex terms in a way that was easy to understand, and helped to make informed decision based on our needs. We highly recommend their services to anyone in search of a reliable and trustworthy insurance adviser and company.

We have dealt with the insurance helpline for many years now and have always received great service from Kieran & the team. Highly recommend 😁

Very professional, very informative, always get an enquiries concluded quickly , excellent customer care, would highly recommend to friends , excellent service

Great service. Everything explained well, Natalie got my policy up to date within days! She was so helpful and kept me in the loop at all times! Thank you so much

Dealt with Natalie. She was very knowledgeable and really easy to discuss every everything with. She must work crazy hours as she worked around my busy schedule with no bother at all. She got us far better cover at a really responsible price, which isn't easy given some medical issues. Thank you!

I have dealt with the insurance helpline for several years now and always receive a great service with customer focused assistance nothing is ever too much trouble for Kieran and his colleagues. Would highly recommend

Natalie was really helpful and went the extra mile to get my policy sorted. Would recommend!

Very helpful, friendly experience, nothing was too much trouble they solved and guided through any problems that occurred with extreme professionlism so glad I used them brilliant service would recommend to anybody, I would like to say a heartfelt thank you to Kiran in particular could ask for anything better.

Great service

I was contacted by Kieran in regards to my original policy which I had taken out several years ago. During our conversation I explained that I had been on the sick as my teenage son had recently had a brain haemorrhage. I was shocked to find out that he could be covered on my policy for a critical illness claim. Kieran dealt with the claim with sensitivity and compassion. He handled the whole process from start to finish, talking me through it in layman’s terms, the whole way. He put my mind at ease from the beginning. I genuinely don’t think I would have been able to proceed with the claim without Kieran’s constant support. We are forever grateful to him and still in shock at receiving a rather large cheque.