The Insurance Helpline

54a Balshagray Drive, G11 7DA, Glasgow, GB
image
5.00
Based on 103 Reviews

5

96.12%

4

2.91%

3

0.00%

2

0.00%

1

0.97%
About The Insurance Helpline

The Insurance Helpline is a Glasgow based company offering services catering to every aspect of Financial Planning – our aim is to fill our customers with knowledge about the Ppoduct or service they require so the decision they make is based on our advice and their knowledge – a perfect combination for the right type of Help. Being family run we tend to overstretch our working hours to suit our customers meaning we will always be at the other end of the phone and our dedication to this business is second to none. This has helped build The Insurance Helpline to a 25000 plus strong customer base since 2012. OUR CREDENTIALS The Insurance Helpline is a trading name of IHL (Glasgow) Ltd. (established Oct 2012). FCA number 591366. To check our credentials please visit https://register.fca.org.uk/ and type in 591366 to search for IHL (Glasgow) Ltd. t/a The Insurance Helpline. Companies House number SC434486, please visit https://beta.companieshouse.gov.uk/ to search for IHL (Glasgow) Ltd. We are Directly Authorised – meaning we are Governed by the Financial Conduct Authority and ARE NOT under a Network. We have access to the whole of the market when searching for insurance. We are supported by Compliance First (provider of bespoke compliance and business support services).

Contact Info

You need to Login first to submit your review.

image
Mr Steven
United Kingdom | 11 February 2023

Natalie was very friendly and efficient. Didn’t take too long and she was clear about the policy details.

image
Sarah Clarke
United Kingdom | 13 January 2023

Natalie has been really helpful and efficient in helping us to update our life insurances policies. She made the process really simple and kept us up to date and informed.

image
Wendy Cooper
United Kingdom | 09 January 2023

Natalie is very helpful and efficient. She let us know when a better product came our for us and swiftly dealt with it for us

image
Ged Mc
United Kingdom | 09 December 2022

Very knowledgeable. All staff great to deal with. Would highly recommend these guys

image
Ross Clark
United Kingdom | 30 November 2022

Clear explanation of all aspects of insurance quote. Expectations of budget met. Various options offered without asking and any concerns no questions listened to very intently.

image
Zak
United Kingdom | 18 November 2022

Excellent service. Natalie was extremely helpful in updating our existing policies to get the exact cover we were looking for. I would highly recommend the insurance helpline. Thank you for your great service.

image
Annie Sharpe
United Kingdom | 05 November 2022

The support, knowledge and advice has been outstanding from first contact straight through to policy set up. The continuity from Natalie was fantastic, who ensured that she adopted full ownership of our case, whilst keeping us updated throughout. Full personalisation of our individual family needs was given full consideration throughout also.

image
Jade
United Kingdom | 06 October 2022

I contacted Kieran very last minute to sort our life insurance as we had been let down days prior to moving into our new home. He made the whole process easy and reassured us he’d sort it. His colleague Natalie was also lovely and even gave us some moving tips! Great company with great knowledge! Thank you so much The Insurance Helpline🙂

image
Fiona McDowall
United Kingdom | 09 September 2022

Fenella was amazing and extremely supportive following a negative experience with another “insurance advisor” from a different company. She took the time to find the right insurance for us and was very thorough in finding a policy that met our needs. Communication throughout was exceptional and made easier by her friendly approachable manner. I would highly recommend the insurance helpline.

image
Laura McGuigan
United Kingdom | 07 September 2022

Kieran at Insurance Helpline has made the transition of changing insurance policies after moving house so simple. He took so much stress away from what was already a stressful time. I have used Insurance Helpline a few times now. Everytime they have been extremely helpful and patient. They also helped by taking the time to explain different options and discuss what was best for us. I would recommend them to everyone needing help setting up life and home insurance. Excellent customer service and always quick to respond to any questions i had. All I had to do was answer a few questions and Kieran did the rest. Thank you. 👍

image
Janet Hird
United Kingdom | 03 August 2022

Excellent service as always. Didn’t take long at all to complete a review of my cover and no need to call either as I work odd hours. I would be very to recommend. Thank you for your great service.

image
Robert
United Kingdom | 01 August 2022

Very happy to recommend The Insurance Helpline. Great company to deal with. Very professional and helpful. 5 stars from me👍.

image
Aimee Bowler
United Kingdom | 03 March 2022

We cannot recommend Insurance Helpline enough. Natalie was really helpful in updating our existing policies and even helped us to save money. Everything was sorted swiftly and without any issues. Super happy with the outcome. Thank you Natalie.

image
Lynn
United Kingdom | 28 January 2022

Cannot recommend Insurance Helpline enough. Natalie was so knowledgeable and helpful in updating our existing policies to get the exact cover we were looking for for not much more than what we were already paying. Nothing is too much trouble for any of the team. Indira was so patient and lovely when talking through putting our policies in trust and answered all my questions with such easiness. We are also going to use Indira for putting our wills in place as wouldn’t trust anybody else. Thanks again .

image
Mike Young
United Kingdom | 28 January 2022

Can’t recommend the company highly enough. Fenella is amazing, she is extremely knowledgeable and explains in great detail which Products/Policies work best for your situation. Nothing is too much trouble. Being an offshore worker, it can be difficult sometimes when trying to find the right Policies at an affordable price. However Fenella spent hours researching before coming back with some excellent and affordable products. Will be recommending to friends and colleagues.

image
Diana Clark
United Kingdom | 25 January 2022

It can be a very scary thought when you have to sit down and think about Life Insurance but with the Insurance helpline its made easy. Everything is explained in detail and all the work is done by Kieran and his family. They are very trust worthy and very reliable.

image
Kirsty Scullion
United Kingdom | 25 January 2022

Great service provided by Keiran. Nothings too much trouble and everything explained clearly. Thanks guys

image
Homeowner
United Kingdom | 25 January 2022

Kieran and his team are always helpful and on hand for any questions. Nothing is a hassle and they are happy to do the legwork when your not sure or need to make changes. Would highly recommend !

image
Stuart Miller
United Kingdom | 22 January 2022

Great service, clear communication therefore I understood all the necessary details of my policy. Would highly recommend.

image
Jennifer Thomson
United Kingdom | 01 December 2021

We first spoke with Fenella in 2015 and we were amazed at the detail she was able to explain about what our current life and critical illness insurance policies didn’t cover and to recommend better ones. When wanting to update our policies at the start of this year, there’s no other place we would have gone. Efficient, knowledgable and friendly, Fenella makes everything so easy. Indira was also excellent in advising us on how to put our policies in trust. Thank you to the team - you definitely get our recommendation.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow