The Insurance Helpline

54a Balshagray Drive, G11 7DA, Glasgow, GB
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5.00
Based on 103 Reviews

5

96.12%

4

2.91%

3

0.00%

2

0.00%

1

0.97%
About The Insurance Helpline

The Insurance Helpline is a Glasgow based company offering services catering to every aspect of Financial Planning – our aim is to fill our customers with knowledge about the Ppoduct or service they require so the decision they make is based on our advice and their knowledge – a perfect combination for the right type of Help. Being family run we tend to overstretch our working hours to suit our customers meaning we will always be at the other end of the phone and our dedication to this business is second to none. This has helped build The Insurance Helpline to a 25000 plus strong customer base since 2012. OUR CREDENTIALS The Insurance Helpline is a trading name of IHL (Glasgow) Ltd. (established Oct 2012). FCA number 591366. To check our credentials please visit https://register.fca.org.uk/ and type in 591366 to search for IHL (Glasgow) Ltd. t/a The Insurance Helpline. Companies House number SC434486, please visit https://beta.companieshouse.gov.uk/ to search for IHL (Glasgow) Ltd. We are Directly Authorised – meaning we are Governed by the Financial Conduct Authority and ARE NOT under a Network. We have access to the whole of the market when searching for insurance. We are supported by Compliance First (provider of bespoke compliance and business support services).

Contact Info

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Louise Thomson
United Kingdom | 04 November 2021

The Insurance Helpline - Kieran and the team have been fab, truly helpful and truthful. Great service from the start (over 9 years ago) til now. Highly recommend!

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John Cairns
United Kingdom | 04 November 2021

Extremely professional service from Fenella with regards to our life and critical illness cover. I've never had anyone go into so much detail to make sure we get the correct cover. Always replied quickly to any question we had no matter how small. Can't recommend the IHL enough.

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hamz
United Kingdom | 30 September 2021

Great Advice from Fenella for upgrading my Life/ Critical illness policy. I was talked through updates to Critical illness insurance companies offer and what would best suit me. Great personal service and very helpful. Would recommend! ⭐⭐⭐⭐⭐

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Siobhan Walters
United Kingdom | 27 July 2021

I can’t recommend the Insurance Helpline enough! Fenella is absolutely amazing. Before I spoke to Fenella I was worried about getting insurance due to a health condition and she talked me through it all, reassured me and found me the best policy. Fenella gives advice based on experience instead of trying to gain from it. She’s helped us throughout our whole process of buying our house and given us policies that work for us. I can’t thank her enough for everything she’s done for us.

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Angela Walker
United Kingdom | 16 July 2021

Fantastic service and company Fenella is just amazing to deal with, makes everything so easy and explained benefits of each company and policy and makes it relevant to you. Cannot recommend enough!!!

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Nathan
United Kingdom | 14 July 2021

Kieran and the team at insurance helpline are fantastic. Kieran will help you through everything from start to finish and is always in contact when new/better polices are available. Been with insurance helpline for over 4 years now highly recommend them.

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David Manson
United Kingdom | 29 June 2021

Excellent customer care. Always trying to give what you need, not something you don't require.

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Aliki Leonidou
United Kingdom | 17 June 2021

Fenella is a very attentive experienced professional who goes out of her way to service a client's needs. Outstanding customer service, always willing to assist and never fails to promptly return calls - with client after care too.

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Gina Leonidou
United Kingdom | 14 June 2021

Excellent client / customer attention and service. Always returns calls and is very helpful with explanations and any questions. Willingness to assist and would highly recommend the service.

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Charlene McFarlane
United Kingdom | 19 May 2021

Great service, really friendly and helpful.

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Victoria Rixon
United Kingdom | 18 May 2021

I had no idea how to source life insurance as I have diabetes. But Fenella and Kieran made the process so simple and did all the work for me. They took their time to make sure I understood everything that I needed for myself and my family for the future. I have recommended this company to many other people. Thank you again for being so amazing

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Natalie
United Kingdom | 15 May 2021

Such a professional and personal service. I was given great advice and the whole experience was effortless.

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Allan
United Kingdom | 14 May 2021

Great service provided. Kieran found us the best life insurance policy to suit our circumstances and set everything up so quickly. Highly recommend them to others.

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Stuart Abel
United Kingdom | 14 May 2021

I highly recommend this company, Fenella helped with every aspect of what I required from start to finish as I was pretty clueless. Outstanding service.

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Claire Halkett
United Kingdom | 14 May 2021

Absolute first class service from The Insurance Helpline. They made sure we had a policy to meet the needs of my family and at an affordable price. Fab, friendly service. Would not hesitate to recommend.

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Rebecca Bell
United Kingdom | 14 May 2021

From start to finish Fenella was knowledgeable, not pushy and most importantly gave us great advice with service to match. It makes such a difference dealing with people who know their stuff!!

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Ms Jude
United Kingdom | 14 May 2021

Fenella was an absolute joy, she talked me through everything and had so much patience with me. The best service around in my humble opinion, clear, concise and no problems at all. Will definitely recommend to anyone by far the most professional outfit.

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A Very
United Kingdom | 30 April 2021

Highly recommend!! Fenella took time to understand my personal circumstances and advised me on a policy to suit mine and my families needs. Throughout the application process nothing was a hassle and all questions or concerns were answered. I also felt that her knowledge was second to none. Thanks Fenella!!!!

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Paul Brock
United Kingdom | 14 July 2020

We have been using the insurance helpline now for almost 5 years. They have always been so helpful and listened to what we need so as to give us the best policies we needed. Can't suggest this company enough, get in touch if you need advice or support. Thanks.

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tim harris
United Kingdom | 07 September 2018

knocked on my door while trying to put the kids to bed. if they can't read the sign saying no cold callers then doesn't give much hope for the rest of the business. not reputable firm needs to do door to door sales.

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