Would have done zero but wouldn't let me. DO NOT do business with this Co. They have had my $$ for a fridge hinge for well over half a year and nothing. Won't return emails or calls. THIS IS A SCAM!!!!

As others have said fraudulent company, charged for a part never shipped, no answer to dozens of emails or phone calls, don’t order here they will take your money but you’ll never receive the product or any response.

I going to echo what many others have said. Ordered a new door for my Norcold refrigerator. Credit card was charged promptly but nothing else. Order was made Oct 17, 24. I’ve called 4 times emailed and tried to chat; no response at all. Got the bank working on a refund. How do these people stay in business?

Because of all these reviews I read after I purchased a door for my fridge, I have been proactive with my bank. Ordered 10/7 and not heard anything and not received the door. I disputed claim with my bank! Already bought new fridge since I couldn't wait too long! Don't even try with these people!

I purchased 2 refrigerator door shelves that said would fit our model. The shelves did not fit! I sent emails on 9/18, 9/23 and 10/2, requesting a return authorization (which has to be requested within 30 days) and then also called & left a voicemail on 10/1/24 but have received absolutely zero response! I’m upset!!!

Communication is not part of this company’s vocabulary. I ordered a part that was supposed to be 3-5 day UPS shipping. I am currently going on 13 days and nobody will answer their phone or return messages that are left to call me back.

I ordered a left and right freezer door spring assembly. I only recieved the right hand assembly. I revieved no response from them concerning this when I emailed and phoned.

Terrible and unresponsive customer service. Ordered a Norcold fridge part on 06/29/24. Have been waiting two months to receive shipment information. I have sent two emails and a phone call requesting shipping status and have not received a reply.

I still haven't received the fridge shelf clips. It's been many weeks.

I ordered and paid for parts over 2 weeks agoy, with a ship promise of 3-5 days. I've received nothing, and they won't answer or return my phone messages or emails. Big online scam!

I have an order pending with this company that has been confirmed and paid for. It has been a month since I ordered the product, and I have not received anything other than an order confirmation email. The order confirmation shows it should have shipped in 3-5 days. Nobody answers their listed phone number, and nobody replies to order inquiries either on their email address or their "contact us" portal page. Feels like I have been scammed.

We never received the part.

Ordered parts I ended up not needing. Requested a refund 3 times, including email, chat, message to reply back later. No communication what so ever. Highly do not recommend. Steals your money and then just a ghost.

Scam.. never got my part no return calls and out of $50!

SCAM COMPANY DO NOT USE!!!!!!! I ordered a door strike plate replacement on the 16th of July. RV Fridge Parts Direct, took the money the same day as I placed the order. I received a confirmation email with order #2820. I had to download a new SHOP app to my phone just for shipping information that I never received. Still waiting on a response to my emails and phone calls. SCAM SCAM SCAM

Was as described. Paid extra shipping, arrived on time.

Ordered on Juy 12 still havnt received my package. Called numerous times . No one answered the phone. Sent countless emails no answer back. Poor poor poor. Never again

Tried calling and emailing due to product taking so long to ship with no notice until day of delivery, about 10 days. No reply to voicemail or emails

Im glad I found this place they had the parts I needed to repair my refrigerator and price wasn’t too bad if your looking for a part that nobody has or can find RV FRIDGE PARTS DIRECT is the place!

Service was fine, received item within a week and a half. They had what I needed when no one else did. The only thing was no way to get hold of someone to check order status.