Eternate

19 West 34th Street Suite 1018, 10001, New York, US
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4.50
Based on 672 Reviews

5

82.14%

4

5.51%

3

2.98%

2

1.79%

1

7.59%
About Eternate

Fully Customizable Premium Jewelry and Wedding Bands

Contact Info

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Luisa Hernandez
United States | 31 January 2024

great ring but the band is too thin.

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John Smith
United States | 31 January 2024

Quick Shipping, Great Product, Great Price with a nice discount!

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amy oneill
United States | 31 January 2024

Fast shipping, item as described

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jasongramlingcomcast.net
United States | 27 January 2024

After an excellent transaction purchasing a wedding ring, I decided to purchase the 14k milgrain diamond huggies earrings for my wife for Christmas. The earrings came from Turkey, not from New York like the wedding ring, and I couldn't find an obvious 14k stamp on the earrings. My wife didn't like the catch on the earrings and thus, I immediately emailed Eternate to get return instructions. Despite numerous emails and phone calls, over the last month, the only time I heard from them was a month later by phone at 7am on a Saturday morning while sleeping which I missed. I have never experienced such poor service from any online company previously and I would never again purchase an item from this company.

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Sarah Carvajal
United States | 27 January 2024

Beautiful piece and amazing costumer service, they made sure I got the size right before starting the order. Will buy again.

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E. K.
United States | 26 January 2024

Excellent communication, wonderful service, beautiful jewelry. (and a really cool box)

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customer
United States | 25 January 2024

I love my ring and that I had to sign for the package. It was very carefully packaged which I appreciate. The sizing is perfect. Thank you.

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Evan Smith
United States | 21 January 2024

Nice clean design

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Lynn
United States | 21 January 2024

I loved the ring. It's very dainty and thin. Great stacking ring.

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Erik
United States | 18 January 2024

We purchased this bracelet for my mom for her birthday on October 26th, 2023 and she loved it when it arrived! Today (January 17th, 2024), less than three months after purchased, one of the birthstones fell out of the bracelet. No problem - I figured their customer service would be willing to help rectify the situation and make the bracelet wearable again. Unfortunately, that was not the case! An exchange was completely out of the question, but I was offered to ship the bracelet back ($30 fee) and pay a $50 fee to fix the bracelet. Their solution was for ME to pay an additional $80 (cost of the bracelet was $220 before tax) to fix THEIR product. Awful customer service and clearly not a product that they can stand behind. Do yourself a favor and order from somewhere else!

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Kaylei Her
United States | 17 January 2024

Arrived quickly, looked better in person compared to pictures, so in love!

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Abigail Wheeler
United States | 16 January 2024

I got a beautiful piece of jewelry in a timely manner. It was easy to find on the website, easy to order, and arrived perfectly packaged. The jewelry is wonderful quality as well.

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Never Again
United States | 15 January 2024

I paid extra for 18k instead of 14k. They shipped 14k. I've emailed multiple times to initiate a return, but they haven't responded. Will need to dispute with my credit card company and hope for the best. Terrible experience.

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Cindy Martinez
United States | 14 January 2024

Love my ring! And, it was shipped very quickly.

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customer
United States | 14 January 2024

The wedding band is beautiful! My fiancé loved it and the craftsmanship and the quality of the ring exceeded our expectation. Couldn’t have asked for a better ring!

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Hailey Keagy
United States | 13 January 2024

I think customer service could be improved when customers are trying to return an item, especially when this is a first time purchase. The advisor that I am in communication with is not very understanding about my situation.

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Jessica Romer
United States | 13 January 2024

The ring is beautiful. I received it very quickly and the Mark was very helpful in making sure that I was getting exactly what I wanted.

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Rachael Grant
United States | 13 January 2024

Beautiful ring, fits perfect, fast shipping. The ring came in a ring box with a light to make it extra special. The packaging was very nice. Would buy again.

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Melanie
United States | 13 January 2024

Got my wedding band here and it is better than expected! Amazing quality and fast shipping

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BERTOLINI, SAMANTHA
United States | 13 January 2024

Beautiful ring. Exactly what I was looking for. Shopped different places looking for a new ring and Eternate had exactly what I was looking for.

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