Eternate

19 West 34th Street Suite 1018, 10001, New York, US
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4.50
Based on 672 Reviews

5

82.14%

4

5.51%

3

2.98%

2

1.79%

1

7.59%
About Eternate

Fully Customizable Premium Jewelry and Wedding Bands

Contact Info

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Karina
United States | 28 January 2025

Great quality, style and excellent service

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Jessie Baker
United States | 27 January 2025

It was amazing. I loved the little light design when opening the jewelry box.

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C A
United States | 24 January 2025

I do not recommend… I’m strongly questioning the legitimacy of these reviews. My 2 rings arrived yesterday in a nice little ring box. I opened the box to find a ring that looked like it had been stepped on (very badly bent) and a ring the wrong size. I ordered 2 the same size. The one that was the correct size was the stepped on/ smushed one, and the other was 2 sizes too big. The ring box was completely intact, so the only way this could have happened is if someone put the ring in the box like this. And I guess no one checked the sizes either?? Where are these rings coming from….. where is the quality control? Also a note for the “pink tourmaline” stone - the pink is barely discernible from the clear stones. I will not be shopping here again. EDIT: yeah they offered to exchange the rings for the correct (undamaged) ones if I sent back the ones I got. I declined. Just here to make sure someone doesn’t decide to use them for a more important life event. And I wouldn’t trust them to send me the correct (and undamaged) ones anyways.

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Jill Beam
United States | 23 January 2025

I bought an engraved ring from Eternate that I loved. However, the engraving wore off after just 6 months of use. I reached out to their customer service team to see if I could get this item re-engraved or replaced given how quickly this engraving disintegrated, and they quoted me $100+ as a re-engraving fee, which I was not willing to pay. I wouldn't have expected to run into this issue within 6 months of wearing this ring, and it seems like major price gauging to have to pay that every 6 months moving forward when I run into this issue again and again. The bigger concern for me, though, is that I left a negative review on the product letting consumers know that this ring engraving wears off in a short time period. I got confirmation from their review vendor that my review was accepted, but it never showed up on their site, even after waiting a few weeks. I think they are suppressing negative reviews from appearing, which feels incredibly sketchy to me. Beware!

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Nancy
United States | 22 January 2025

Bracelet was not at all what we hoped it would be. Was cheaply made didn't even fit- they refuse to fully refund us stating it looked like it was worn. IT WAS TOO SMALL! I was not able to wear it. Do not order from this website.

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Jason Branson
United States | 21 January 2025

My experience with Eternate was fabulous! The ring looks awesome and the shipping was efficient. We had to return for a resize and they got right on it. Simple!!

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Rafael Perez
United States | 18 January 2025

Excelente calidad

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Amy Venero
United States | 17 January 2025

So helpful and the rig was lovely. I ordered a replacement for my lost wedding ring as a Christmas present from my husband. Unfortunately, UPS lost the package. Hazel at Eternate was so kind and helpful. She offered to check into it with UPS and, if it was lost, to replace or refund the ring. Luckily, it was found and finally delivered. The packaging was so cool. I liked how the box lit up when I opened it. I am pleased with my purchase and glad the shipping situation was solved.

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Brenda Hernandez
United States | 17 January 2025

The ring was beautiful. I followed the steps to properly measure my finger, selected the engraving. It is perfect, just what I was looking for!

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Joseph Vaughn
United States | 17 January 2025

My wife and I both got our wedding rings from you. They are beautiful and we love them. There were some issues with delivery, but the quality of the jewelry is great

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Dennis Freeman
United States | 16 January 2025

Exactly what I was looking for at the best price I could find! My (now fiancé) LOVES her ring!

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Whitney
United States | 15 January 2025

Purchased my wedding band from Eternate and got married June 2024. By November 2024, one of the stones had already fallen out. Note that there was no apparent damage to the prongs and this was basic daily use. I reached out and was quoted $50 to fix and $30 to ship. I sent my ring back and was told it would actually be $170 to fix. They were unwilling to do anything to make up for their mistake in pricing, not even cover shipping costs. Terrible experience.

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Beach lady
United States | 11 January 2025

Beautiful bracelet.. just as described. Fast shipping, beautifully boxed. Very pleased.

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Sebastian
United States | 10 January 2025

The ring arrived quickly and was exactly what I wanted. Everything about the ring and the purchasing of it was perfect.

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Jennifer
United States | 09 January 2025

There was a design error but customer service was super quick to respond and get a new item to me. Great customer service!

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chelsea
United States | 07 January 2025

My tennis bracelet is everything and more! I’m absolutely obsessed with it and so is everyone else that has seen it. It is so gorgeous and now my favorite piece of jewelry I own! I highly recommend.

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Gregory Grillo
United States | 07 January 2025

High quality earrings at a great price, fast accurate informed delivery, very nice packaging

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Donald Silverman
United States | 06 January 2025

My wife is very pleased with the ring I purchased for her.

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Anne Moors
United States | 02 January 2025

I looked all over for the perfect Grandmother ring for my Mother, with all of her grandchildren's birthstones in it. Eternate exceeded my expectations! She adores it, and we will never forget her opening this gift! I was nervous at one point when I couldn't get ahold of anybody on the phone at Eternate (I was checking on shipping status), so that would be my only slight negative comment. I contacted through the website next, and heard back immediately. Thank you for your lovely, quality jewelry!

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Tomas Resendiz
United States | 01 January 2025

Definitely not buying from this site again. I ordered a ring to be delivered with 4 weeks time. It took more than 8 with no follows. The delivery date kept changing. This is not a reliable company with not customer service support. There absolutely better online options.

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