Love my new adidas handballs, very quick delivery, excellent customer service and communication. I will order from here again :) thank you!

Brilliant service even messaged me regarding sizing up on the yeezys .

Brilliant service, Omari went above & beyond to make sure I had my shoes before I went on holiday. Communicated via WhatsApp which made the whole service so much easier, I will definitely purchase from Mr Brown’s Exclusive again. Thank you so much 🫶🏻

Great service and product just as expected. Thanks!

I'm absolutely in love with my new trainers and delivery was quick

Don’t offer refunds, basically a drop shipping website. Order took 8/9 days to reach me and replies to questions took 2-3 days No refunds offered is NOT clearly stated And you also never offered other sizes in the reply email I do a lot of online shopping and never experienced somewhere this bad AVOID THIS TERRIBLE SHOP Do not use

Ordered 2 Omega X Swatch watches. I received an email with same tracking number on so I thought for both watches. Only 1 arrived so I was a bit worries contact via email then called and my mind was put at ease very quickly. I have now received both watches and so happy with both. Very professional and great customer service. Will definitely order again.

Absolutely went out of his way to help - I really wanted the shoes but they weren’t in my size and he found them! Packaging was great, dispatch time was quick and communication was brilliant

I have tried to buy this watch from all over Europe with no success one click and Mr Brown sent me one thank you for a great service

The communication was great!

Ordered a pair of military blue jordan 4s. Wasn’t sure on size or if they would arrive before i went on holiday. I messaged them on whatsapp with my concerns and they helped me with what size to get and reassured me that the item would arrive before i went on holiday Customer service was amazing from start to finish. Would highly recommend

I brought some trainers. Received them, opened the box, didn’t like them so closed the box and returned. I paid £16 for tracked special next day delivery by 1. It took them over two weeks to confirm the return, even though they got it the next day. They are now still charging me via klarna, they have the product, they have not contacted me and have told klarna they refuse the refund so I’m now over £150 out of pocket with no product or communication. They have basically robbed me. I will go to my bank to claim this money back. I wouldn’t use this company or recommend it to anybody. To me they seem to be scammers or non existent with customer service or care. They have robbed me. EDITED: I did not open a case on klarna I just reported a return. When selling online products you have guidelines to follow. These have not been followed. So far I am out of pocket by over £150 and have no product. If you had been corresponding via email with myself why did that stop? Why did you not contact me to explain the situation? Why did you not respond to klarna sooner? This item was returned next day tracked by 1pm so I know the argument in regards to the return is false. I have the tracking details and when you got the item back. Your company is a scam.

Easy process of purchasing very good Comms and helps to support the smaller businesses that care .

Bought some air max 95's in a hard to get colourway, arrived promptly exactly as described! Really nice experience, even put a little note in the box congratulating me on my choice. G moves! 👊🏼

Fantastic service. Would definitely buy from here again. Great communication.

Fast on delivery as promised. Good Quality Product.

I love the shoes, and the price paid for them were amazing, js the box that came a little damaged but that’s not relevant. Definitely buying from here again.

Omari, you responded very quickly to my concerns Looking forward to receiving the products and I cant wait to be back for more. Thank you for addressing my concerns so quickly THAT is Service.

It was my young boy’s birthday recently. I was concerned that the trainers wouldn’t reach us in time. However, I was very grateful to see them turn up a couple of days later (+ personalised card wishing us a happy birthday) which was great! Thank you very much indeed. We’ll be back! 🙂

Fantastic service from start to finish, plenty of updates and not the usual junk mail and flooded with sales etc. will definitely be returning