Brilliant customer service, had parts replaced for free as they stopped working.

Great customer service! - I had a problem and it was rectified within minutes. Thank you TMC.

I Bought a TMC tank and products to modernise and increase my hobby. I contacted tmc as I had a slight problem after setting things up. Fast replies and A1 customer service and great products. I don't say this very often but I'm proud of myself for choosing TMC. I can't thank them enough.

Very prompt response and resolution to failed pump

I needed a replacement UV ballast for my UV fitting which was handled very quickly. As a rule TMC do not usually deal directly with the public, but they made time to answer my questions and send out the replacement once payment was made.

Had an issue with a product. They sent out replacement parts next day delivery with detailed instructions on how to repair it. Perfect service with fast response times.

Great service and extremely healthy

very polite, helpful and informative information given

Contacted TMC regarding an issue with one of their light brackets. Prompt response and service. Replacement bracket received within 2 days and problem resolved

They handle the issue with absolute professionalism, and I absolutely put a lot of other companies to shame they go above and beyond.

Spoke to Dawn via TMC chat about ordering a rather unusual Scorpion Fish, she was incredible and went above and beyond to source the fish for me and even managed to obtain photos from the London branch - she is an absolute credit to TMC. One very happy customer.

TMC back their words up with actions. A slight issue with a product has been resolved quickly, fairly and with a minimum amount of fuss. This is highly reassuring that support is in place to provide extremely high quality support where it matters. Excellent all round communications and provides me confidence that my prize aquarium is in safe hands when issue unfold. Brilliant.

Best customer service !! Nicola was very helpfully and sorted everything I need , too work tmc

TMC really are the goat!! I had a couple of issues with some of their gamma frozen food packs, first issue in 10+ years as I don’t doubt their quality but understand issues can happen. Fired them a email and not only did they send replacement food, they sent x3 the amount more, a coral feeding set and some merchandise all free of charge as a gesture. Literally can never fault their customer service and they go way above and beyond to make you feel satisfied and happy. They reassure you and Inform you of every step of their investigation into your problem and explain their findings. Just cannot fault them, ever, in any way!

Tmc were very helpful with answering my questions about fish and equipment.

Swift response to a query and resolved it well - usual good service from TMC

Great experience with the company

Was asked to provide video showing the issue with my pump. Replacement agreed with no hassle and arrived within days.

Quick and professional service

Took the time to explain and help me with my problem,Nicola was great.