I have bought a Belstaff jacket for more than £800 from this store, it was delivered with the security tag attached. I used their portal to generate a return label and returned the jacket 3 weeks ago, confirmed as received 10.02.24. I have subsequently been told that they are struggling to locate the jacket and will therefor not be refunding my money.

Excellent sale item

Hi yeah Wrong colour was sent of item I ordered , which I already have , I was ordering navy jacket which was advertised on accent website , I’m awaiting refund Before commenting on that , thanks Richard Watson 07428 312 428

In 20 years of online shopping I’ve never come across a more dishonest retailer.

Easy shopping quick hassle free delivery Unfortunately item was too small so returned with an easy process

Sent me some trousers that were 3 sizes smaller than I ordered, sent them back for refund, 11 days later no refund, emailed them to be told oh sorry it failed, we'll send it again, it will be with you in 5-7 days, so nearly 3 week for a refund!!

Had an issue with my delivery and called customer service. The lady on the phone was very helpful and helped me resolve it. I got my Cap the next day

Great service

I was able to find sizes that no longer available on the websites of the official brands. They have also processed my return/refund fairly quickly.

Good price and quick delivery. Unfortunately had to send back due to being too small. Just waiting for my refund.

Over two weeks ago I was emailed saying my refund had been processed. Still no money!

If I could give an extra star I would. This is my second order with this firm and I contacted their customer service team because part of the order was missing. Lisa was a delight and tracked down the items within hours. I had a callback and email to confirm the correction and have just received the package. Simply fantastic people that clearly care; so refreshing.

I found this company through an online check for a specific pair of Uggs & they were the cheapest I’d found. I can’t praise them enough with the whole service and their delivery was really quick. One very happy customer.

Incorrect items sent. Two different shoes in different sizes. Slow to reply to email and issue refund. Would never use again

Brilliant choice of products, fantastic service and speedy delivery. I will definitely purchase from Accent again!

Excellent service

Excellent service

Fast delivery great price and excellent quality

All the staff friendly and helpful.

Fast service