As a regular buyer online, I can safely say that the speed, the ability to track and a text update advising of delivery times was the best and most accurate service I have encountered. I will certainly be back. Unfortunately the purchase I made was not the correct size and again the back end service was superb. Well done !

Quick delivery and good service

I've shopped at accent from the 1st day they opened and thats over 20 years ago so that says it all fantastic stock and even better staff

When the items arrived, as stated within 3-5 days, One of the garments had a price tag £5 cheaper than I paid, this left with a poor perception of a business I have shopped at for over 20yrs, when I next visit the store I will feed in my concern. Regards

Ordered a pair of Jeans which were unavailable and completely sold out in Australia, luckily Accent had the jeans and in my size. I placed the order and to my surprise received them in 4 days, very fast shipping to Australia. Thanks to all at Accent, you have a customer for life!

Very quick delivery.

Ordered this sweatshirt on the 27 th dec and it arrived monday 31st dec, considering it is straight after christmas and is being sent to the island i think this is very good. Good sale price , delivery cost is slightly higher than normal but the items come well packaged, i am very pleased with my purchase.

I purchased a jacket for £595. I had tried it on in the shop and really liked it. I ordered it on line when it was reduced however when it arrived i tried the jacket on with a fine knit jumper and found it was rather tight on the shoulders. I returned it to the store for a refund and the lady that served me was just awful. Told me... "after all that trying on"... presumably she meant when i tried it on in the shop and therefore i wasted their time. The whole atmosphere in the shop was awful to be honest and i certainly wont be shopping there again.

All it needs is one sentence... Beautiful clothes and fantastic service!!

Accent ,s customer service is as good as it gets. No attention to detail is missed !

Unfortunately I have not received everything that I should have done, I ordered my product and was informed that by ordering via Internet I would get a free Belstaff bag. I would have gone to the shop and got my usual points but the bag appealed to me so I did it over the Internet. However I have not received the bag and nothing is mentioned on the correpondence either. Could you please tell me if this product will be delivered soon. ?? Thank you Danny wilkinson

I made my order, and although an issue occurred due to my having it delivered to an address other that my registered paypal address, the additional security requirements were communicated back to me immediately and then the order arrived the next day. Very satisfying experience!

Easy to order and was given an hours delivery slot

I asked, I received! I made an enquiry about a product, was contacted a day later with info on how to get the product. Ordered online, and my item was delivered 2 days later, just like it said it would. Would definitely order from them again.

Very quick delivery and excellent service

I orderd from holland and something with my payment went wrong. And a lady helped me really really good. (She had patients) And when i got my package there was even a returning sticker and a form with it. Thats wath i call service. They don"t do that in Holland.

Ordered on the website, item arrived within 24 hours. Great price with excellent service.

I was badly let down by another online retailer and ordered through Accent. The customer service was excellent from the start, friendly and helpful. I was updated on my order and given time frames for delivery, which was on time. Fabulous service all of the way though and they were brilliant and I will definitely recommend them and use them again.

I ordered a dress for a party at short notice, I loved the dress but the lace was badly frayed and damaged in various different places, in fact it looked like it had been worn and damage by jewellery. I kept the dress and mended it myself as I did not have time to purchase an alternative, and to be fair I did not contact Accent so I don't know how they would've responded to my issue. It was disappointing to receive such a clearly damaged item though in the first place, especially when it was very expensive. That being said, if the dress was in perfect condition I would've given 5 stars for ease of transaction and excellent delivery.

All went well, item ordered ariived at the right price and was dealt with efficiently by the Accent staff. Only the distribution company service let them down by not arriving as promised, eventually arriving the next day. Wouldn't put me off using them again though