Ordered the VB1 Vaporizer - Hands Free/120V, in Dark Coffee. I have to say... I'm in love with this vaporizer. I'm just upset that I didn't buy it sooner. I've only had it for about 3 week now, so I can't comment about it's durability, but it's performance is great. Thumbs up for Vapor Brothers' customer service. They were awesome! A mistake was with my order, and received a white grip instead of the black one that I ordered. It wasn't too much a big deal. I didn't even notice it right away. Anyway, I emailed Vapor Brothers and they shipped the correct one, the same day. Overall I'm extremely happy with their product and their service.

I receive merchandise on time

Excellent service. Repairs great

I was pretty sure of what I needed but a little advice really helped. No problem, these people actually answer their phone with a knowledgeable and articulate staff. I got exactly what I needed, and it all works great. The bubbler is well worth the extra trouble and $. Oh, they also helped save a few $ on the order.

Just got some new screens for my super old og whip. Fast delivery and included some stickers. Vapor Bros. are awesome. Been using them for almost two decades now.

great company to do business with. Every time I need something, they seem to come through. Never do business with any other vaporizer company

Far and above the rest, they are the best!!!

Just like new. OG glass broke in the move. Little more then I expected to pay but no compromising the quality. Recommend flame/heat resistant oven glove. I've been suprized by the heat high;) or top on the glass after longer operations.

I purchased some replacement screens for my classic vaporizer, which has been working flawlessly for 5+ years at this point. They accidentally sent me the wrong size, which is fine, mistakes happen, but when I emailed them they responded almost immediately with a new tracking number and a replacement order. The shipping form that arrived had a nice hand written apology along with the corrected contents. Would definitely highly recommend this company and their products.

High quality equipment fantastic delivery took 3 days and I was back on the vaporizer with a totally bitchin new whip . Couldn't be more satisfied . Highly recommended for your weed needs .

Awesome hose and glass work for my vaporizer. It was a tight fit but it works awesomely.

Very clear instructions on submitting item for repair. Acknowledgment of receipt and estimate of repair time. Timely return of repaired device, with tracking. Proper repair, with unexpected provision of a useful pick. As good as it gets.

I really like 'new' screen set-up, makes cleaning or replacing the screen much easier. Good job Bros! Chris

My herb blend arrived quickly. The effects are mild but fun to try

Great piece, however way too long and it broke right away ☹

Awesome quality and customer service. My only regret is that I didn't learn about them sooner! :)

This new whip is just what we needed to continue enjoying this vaporizer. Speedy order processing. Arrived before I even looked for it so 👍 all around excellence!

I had a problem with a piece of equipment for my hands-free vaporizer. Vaporbrothers sent me a new one in short order for no charge. Thank you folks, you couldn't have better service!

Excellent company in every way. Durable Product that works time after time..better than my 500 dollar Hi tech vape machine. I highly recommend this product and company.

I have had a VaporBros vaporizer for 3 years and this year have needed a repair, as well as ordering parts from time to time. (I have tried several other brands and VaporBros is the best.) I have always had an amazing experience working with these guys ... prompt attention to repairs, quick turnaround ... orders are shipped quickly. Wonderful customer service.