My dealings with Sungage Financial, thus far, have been very good. The woman who originally phoned me was cheerful, friendly, and sounded like a normal nice person instead of having the kind of "bank attitude" that I almost expect from financial institutions. I, after reviewing my loan document, had one question, and so I called and spoke with another person, and he was straightforward, helpful, gave me a clear answer / explanation in a generally friendly manner. (He did not act like I was stupid, yay!) I've had a few emails from Sungage that have been clear with easy-to-follow instructions. And then, I received an email saying that they would be adjusting the wording in the names of sections in their loan documents, in order to be less confusing. That was nice, as it seemed almost a direct response to my confusion about the loan document, and indeed would have the effect of helping to clear up my confusion. Everything so far has been smooth going, easy, with an encouraging and helpful attitude. In general, a very good experience with Sungage.

This whole process seems to be flawless, I hobe there is no surprises, but so far things have no stress at all.

Everything was done correctly

Easy to work with and open on the details

Had a great experience with Sungage. Easy and prompt communication.

Great experience no money down

The installation of solar panels took forever and the inspection took even longer. The poor grade is not for that reason. A monthly payment was taken out prior to getting them working and I was informed a refund was in place. Well, I’m still waiting for a status update on when that will happen and every time I call my rep, I don’t get a callback within the 48 business hours the voicemail says. Hoping this wrong is fixed and it’s the only bump on the road as I haven’t even started with my contract. Really don’t want to regret this.

The facility of reviewing and executing the documents and procedure was efficient and "painless".

I was told what my payment was going to be and then about 30 days letter I got a notice, because someone had made a mistake, not me, filling out the paperwork that I now owed more on the payment. When I was doing Real Estate if I made a mistake making out the paperwork and everyone had signed I had to eat the mistake. Thirty days is a long time to find a mistake and then pass it on to the customer.

Very professional group of people. We were updated on all the things going on from every department involved in the process. When they said somebody’s coming with name tags and mark vehicles they always arrived as stated. So happy with their job performance and professionalism I recommended them to my for her solar needs. Special thanks to Alex Apilado, Nidia Perez, Christian, Thomas/Tom and everyone else who contributed in the installation process. And of course, I mentioned about the conduit the runs the electrical wires to the roof not painted and Alex assured me it will be painted to blend with the house paint before the final inspection. Thank you all very much. V/r Andy Ronquillo

Very reliable and helpful Thank you

Their communication through the whole process was amazing. They walk tou through every step so you understand where in the process you are and what to expect. Very little is required to get you into your loan and have solar on your home in no time!!!

From start to finish, this was by far the best experience. The representatives and the installers were very professional and friendly. All of our questions were thoroughly answered. Everyone who worked on the project was thoughtful and courteous of us, our home and our neighbors. We are very pleased with the system and our financing options.

understandable good customer service

Getting a loan for my new solar installation was fast and easy. The terms and low interest rate made it possible.

Outstanding service, very easy. Everyone was extremely knowledgeable and professional and explained how the process works from start to end. Thank You!!

Communication could have been better.

A wonderful experience very thorough and professional 5 stars from start to finish!

It was a pleasure to work with Sungage Financial.

So far so good hard to find your number and you set a payment date before contacting us we have faxed the change to the 20th of each month.not the 4th. We will see if my fax gets too you with no problems.