Color LaserJet Pro MFP M277dw Efter anbefaling fra HP købte jeg denne printer, som er fantastisk. Desværre kan jeg ikke få opdateret software til denne, så jeg kan anvende mit 5G WiFi. Jeg vil utrolig gerne finde en løsning på dette problem, men det er umuligt at komme i kontakt med en levende support medarbejder - og den virtuelle support stiller ikke de rigtige spørgsmål - jeg er både skuffet og frustreret - hvordan får jeg fat på en levende support fra HP ?

Printer is kept for best quality stuff, worked for 5 weeks just outside the Argos return period, now it wont connect, ran the HP diagnostic tool and they just prints page after page of random characters and text using all you printing allowance at your cost. No simple easy way to contact them and when you finally do it takes hours. Should have just bought an Epsom from a shop who I can contact and who has a proper returns policy.

Worse than stepping in dog mess HP should be ashamed, no service no help...

Obsolescence programmer machine qui marche puis soudain un message d'erreur apparait "Problème de tête d'impression" alors qu'elle a très peu fonctionner.

TRied to get assistance and support and you did not even respond. On facebook you even refused to provide me details of how to complain and then wished me a nice day. .

Just seen my bill for July and just like HP, have been overcharged. What a dispicable company, even when the billing service agents said they will only charge me for June and amend the number of pages I will use in July, and therefore amend my bill. Surprise Surprise, they DID NOT AMEND MY BILL AS PROMISED BUT OVERCHARGED ME AGAIN!! WARNING DO NOT BUY FROM THIS COMPANY!!! WARNING DO NOT BUY FROM THIS COMPANY!!! WARNING DO NOT BUY FROM THIS COMPANY!!!

Never subscribe to automatic refill of cartridge. You will be charged a large amount of money for printing and you will be told that it is in the small print of the contract. Very poor communication afterwards. Someone rang me and left a message on my phone then sent me an email to tell me that the case was now closed after charging me over £120 at 10/page. Very poor and unacceptable. Never will I use HP again and will discourage others from using it.

moi qui suis sous linux (ubuntu 18, voyager, mint) je tenais à remercier HP (et oui, quand faut, il faut) car jusqu'à présent ses imprimantes, tout en un, wifi ou non, ont toujours été au top. Les autres, hélas... Merci donc pour l'effort que fait HP envers les logiciels libres.

NIE WIEDER hp !

jeg blev overrasket da min hp-printer ikke kunne printe ud fordi der var problemer med min "hp-ink"konto. DVS.at hvis jeg ikke køber mit blæk og papir ved HP virker printeren ikke. papiret koster 1kr. pr ark. Køb et andet mærke. Lars Nykjaer.

Bought an HP ENVY 5020 10 days ago. Installation under Windows 10 was a nightmare, but sorted on my own after 3 hours of fruitless calls to HP and Microsoft. It was down to a permissions problem on Windows temp directory, the solution to which I found on HP's own forum in 5 minutes - not discovered by HP support as they are not allowed to look there, I was told!! But since then, printing and scanning has been great. I enrolled with Instant Ink on the £1.99pm for 50ppm, got given a free trial of 12 months at up to 300ppm (extended to 13 months using the referral code), and already received new cartridges. Absolutely nothing to fault, and a vast improvement on the Canon Pixma 6250 that I had to bin.

Had my HPdeskjet 2630 now for few months. Set up difficult with no instructions only online. Have used both wireless and wired set up and on all occasions they have crashed requireing setting up again Had the ink prog. found it waste of time. I went to print a doc and it printed 10 copies (only one ordered) then charged me £1 per copy after for three weeks. have cancelled my ink prog. Help line is useless its computer generated and i never got an answer to any problem i highlighted. Contact with a human is nigh impossible. Emails arent answered, in fact customer service is non existant

I Have Had HP Printers For Many Years But Purchased One & It Would Not Work Had Replacement That Did Not Work. Sent Me Another One Worked For While Then That Did Not Work. All The Printer That Did Not Work They Did Not Want Them Back So I Had To Pay To Dispose Of The In Correct Way. Perhaps I Should Have Fly Tipped Them I Purchased A HP Envy All In One With The Free Instant Ink. Have Problems With This One Pick Paper & Photo Paper Up. Have Cancelled My Instant Ink Account & When You Do This You Can Not Use The Inks They Send You. With Amout Of Printing I Do It Is Not Worth Paying Them £4.99 A Month As I Would Not Need Inks For A Year Plus & You Can Buy Them Cheaper Online, So Now Looking At Epson Or Cannon Printers. SO CAN ONLY SAY DO NOT BUY HP

HAVE HP2620, I think still under warranty. Has developed a fault doesnt seem to recognise cartridges. Tried to go on help line online has now been out of action for over a week just an apology. Tried live chat could not make them understand my problem. Tried to check my warranty on line, HP dont recognise my priner serial number despite having thanked me for registering with them. Total failure at every stage, what a disgrace for a company of HPs size. Will get my old Epsom back out their aftersales works AVOID HP. Update have just discovered in December 2018 HP auto downloaded a firmware onto my printer to stop me using any remanufactured cartridges and only their own will work. This auto system is installed when you install the printer unless you untick the box, I didnt realise they would use this for their own ends. If its on your computor you are too late you are stuck with HP cartridges at extortionate prices. Dont buy HP Printers

Vores 1 år gamle printer (købt inden for garantien) ville ikke printe. Scannerarmen kørte bare fra side til side 8 gange, og det var så det. Printeropgaverne lagde sig i kø, og så skete der ikke mere. Jeg talte med en sød ung mand hos HP, og han prøvede alverdens ting for at få løst problemet. Det lykkedes desværre ikke. Resultat: Efter nogle dage modtog vi en helt ny printer. Kvit og frit. Den er installeret og alt i skønneste orden. Rigtig fin service hos HP

Can not print from printer and cant contact HP, I have subscribed for ink delivery yet no communication

Save your money don’t buy anything from HP. Costumer service is not helpful. I was on the phone for an hour. I will never buy anything from them again.

Ok honest three defective printers in a matter of weeks on the third they accused me of being the cause and refused to replace yet it was confirmed it was defective printer officejet pro 7740 , I then became hunter/ investigator brought second printer envy 5030 to subscribe to instant ink , so using hartwii 180gsm I experimented paper selection on printer plain,photo,matte and special glossy then on hp plugin printing automatic,draft,normal and best , result best quality print using special glossy and best , using public use waterfall pictures a4 it was recorded on printer 25 prints from one cartridge , so contacted them directly to find out cartridges are sent from germany with a replacement time 7-8 days , now I am signed upto maximum personal subscription of 300 free prints per month ? Simple maths month = 4 weeks actually means I would only get to print 100 free pages given the replacement times , instant ink 7-8 days also no limit b/w or colour prints the same and yet they have refused point blank to honour the agreement , one hp rep said buy extra cartridges even though agreement states 300 free prints per month another uk hp rep came back with under clause xyz section xyz print volume exceeds 300 free pages which it does not absolute dishonesty !!! So to get acceptable quality prints special glossy and best on hp app , so 25 prints per cartridge divided into 300 free prints = 12 cartridges with each cartridge taking a week to come from germany , I maybe from another planet but 12 weeks does not fit into one month , and their general response well you can cancel at any point ! No the point is ink usage is unlimited due to agreement being 300 free prints regardless whether black and white word document or full colour picture/photo , the Hewlett-Packard company reminds me of government , fraudulent advertising and agreement and dont give a manure and when you point out the stupidity and dishonesty of it all and indisputable facts , the unacceptable attitude is well you can,cancel at any time ! Mr King.

Dreadful. The number for customer services on their website and email (0345 270 4142) is a fake one which doesn't connect, their online chat doesn't work and there is no way of getting any support with the expensive products I have just ordered. I'm minded to return them and purchase a different brand.

service is awfull, time of waiting for replay ... hours. And at the and they didn't help me at all.