Insureon

203 N. LaSalle, 20th Floor, 60601, Chicago, US
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4.50
Based on 881 Reviews

5

84.34%

4

4.43%

3

2.72%

2

2.27%

1

6.24%
About Insureon

Insureon is an independent marketplace for online delivery of small business insurance. Headquartered in Chicago, Insureon is the largest digital agency for small and medium-sized businesses, offering policies from the nation’s top carriers, including Acuity, Chubb, The Hartford, Hiscox, Liberty Mutual, and Travelers. Insureon’s digital platform allows small-business owners to compare insurance quotes and buy coverage online. The company is licensed in 50 states and specializes in numerous industries, from IT professionals to restaurants, with more than 1 million policies written. Insureon is a division of Specialty Program Group and Hub International Ltd., ranked 5th among the world's largest insurance brokers with more than 15,000 employees in over 530 offices across North America, offering risk management, insurance, employee benefits, retirement, and wealth management products and services.

Contact Info

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Angela
United States | 19 July 2024

Wish different carrier's premium amounts were in one list/portal for budgeting and payments.

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PWhite Atlanta
United States | 18 July 2024

Jeremy with Insureon was responsive and knowledgeable, helping me get appropriate insurance coverage for my small business within just a few days. I had also considered another broker, but Insureon's quote with the same provider was less expensive.

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Happy Customer
United States | 18 July 2024

The sales and onboarding process was smooth, transactional, uneventful, and worked - the way I like it.

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KENNETH VANCE
United States | 18 July 2024

Our agent, Jason Labat. Made the process seamless and quick. He was very courteous and patient.

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LuAnne
United States | 16 July 2024

Insurion website came up when requesting business insurance quotes. I got an immediate response with the info I requested. Then, an agent made contact - he was professional, interested in our needs, thorough, and handled the new policy with kindness and helpfulness. Not sure how I was lucky enough to find them, but so glad I did.

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David Etheridge
United States | 16 July 2024

The agent was very knowledgeable I understood my needs. He made this a very easy task.

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Nate Banks
United States | 16 July 2024

Luke helped me with every aspect I had a question about very patient and helpful

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Carlington Brown
United States | 16 July 2024

Great Service from Jason.

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Aaron &
United States | 16 July 2024

Communication and customer service are two very important things for us. We had questions and wanted to make sure what our company does would be covered. We liked that we were able to communicate and got the answers we needed and with at a price that is affordable. Customer service begins and ends with communication and that is why we gave a 5 Star review.

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Dan
United States | 16 July 2024

I have been with Insureon for nearly 4 years and the customer service has been on point! Katie has made any adjustments I need, big or small, rather quickly. Any questions that arise, because insurance is rather confusing, have been explained satisfactorily. I also found them cost-competitive, so that, plus customer service, is why I'll be with them for the long haul!

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Steven Montgomery
United States | 15 July 2024

Overall quick response quote and ability to get insured by the next day….

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Deborah T
United States | 15 July 2024

The process to receive preliminary information was very helpful and to be connect with an agent via email was great. Our agent was great to work with and got us all set up in no time.

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Douglas Hollis
United States | 15 July 2024

Ease of use. Great experience!

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Osmun Barrie
United States | 15 July 2024

I had a very good experience

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John Maher
United States | 14 July 2024

The agent was great but the application software was confusing and/or did not seem to work properly.

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Santanna Williams
United States | 14 July 2024

Great customer service. I received my insurance policy within 20 minutes.

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Steven Harvey
United States | 14 July 2024

What made my experience great was the convenience of everything being 100% online and Jess Golden was great about answering my questions as well as keeping it simple.

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cindy
United States | 12 July 2024

Fast quotes!

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jay dalby
United States | 12 July 2024

execution was fairly fast and simple, took multiple calls to get with an agent, was waiting on another offer so you were close to losing a sale

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disheartened client
United States | 10 July 2024

Diana Robles who was given our account has not once answered her phone since I began calling and or leaving messages since the start of Q2. She made costly mistakes on our account and takes no responsibility then when I asked for her supervisor she never gave me that info. She responds with copy and paste generic emails that are the same week after week and are confusing when I have done everything on our end. Her professionalism and lack of due diligence in her responses to properly address customer questions is probably why she makes almost $1000 mistakes or doesnt catch them before contracts are signed. Please anyone give me her supervisors contact info she is again out of office and did not answer my response to her email she literally copied an email she sent 2 weeks ago.

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